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Interview guide for case studies in the Megatrends project

By Kathleen Alexander,2014-05-15 22:18
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Interview guide for case studies in the Megatrends project

Interview guide for case studies in the Megatrends project

    In this interview guide the terms “e-learning” and “online education” is used interchangeably.

    Contextual factors

    Please provide relevant information about:

    1. Market size (depending on country population, language used)

    2. Market readiness (penetration, technology infrastructure, broadband availability) to

    use online technology (differences between countries)

    3. Target group acceptance of online education (preference, reputation, legislation?)

    4. Digital literacy in population

    5. National policy (national funding schemes)

    Institutional factors

    Historical context

    1. How would you describe the history of online education in your institution?

    2. How has competence in online education developed in your institution and how has it

    contributed to your success?

    3. Has this development been abrupt or would you describe it more as a gradual step-by-

    step process)?

    4. How has online education been followed up by evaluation and research and how has

    this contributed to your success?

Technical issues

    5. How would you describe competence in information and communication technology

    in your institution?

    6. To which extent are e-learning courses in your institution based on widely used

    technologies that can be taken into use by students without requiring them to buy

    additional hardware or software? (in addition to what they have from before)

    7. How would you describe the integration between different IT-systems that are

    involved in e-learning in your institution? How has this contributed to your success?

    8. What are the strengths and weaknesses of your e-learning administrative systems

    (from enrolment through delivery to certification)?

Courses

    9. Which types of subjects are covered by online education in your institution and what

    is the relative importance of different subjects?

    10. How would you describe the “onlineability” of the subjects your institution has chosen

    for e-learning?

    11. Do the online courses provided by your institution have flexible start-up and

    progression?

    12. What is the role or importance of synchronous and asynchronous communication

    between students and teachers and among students themselves?

MFP: 54883749.doc 1

    Management, strategy and attitudes

    13. How would you describe involvement from the institution leadership in terms of being

    supportive, and how has this been important for success?

    14. How would you describe the attitudes of the different groups of staff towards online

    teaching? How has this affected your success?

    15. Does your institution have a strategy for online education? If yes, what is (briefly) the

    content of the strategy and how is it followed up by employees in your organisation? 16. How does your institution deal with quality issues related to online education and has

    quality contributed to success?

    17. How would you describe the effectiveness of your administrative routines in online

    education?

    18. To which extent do teachers involved in online education have predictable and

    manageable workloads?

    19. To which extent does your institution collaborate with other educational institutions

    and how has this affected success?

    20. How would you describe the credibility of your institution (both formal and informal)

    with the government and public administration and how has this been an important

    criterion for success?

    21. How are you able to handle the large number of online courses and students?

    Economy

    22. How would you describe the cost-effectiveness of online education in your institution?

    How has cost-effectiveness affected success?

    23. To which extent is income from operation of online education stable and predictable? 24. To which extent does your institution experience pressure to be flexible to be able to

    adapt to a changing market?

    25. To which extent does your institution apply a strategy of flexible employment and use

    staff to adapt to changes in markets?

    Additional factors

    26. What other factors have contributed to sustainability, robustness and the achievement

    of critical mass in your institution?

    MFP: 54883749.doc 2

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