DOC

SUPPORT SERVICE IN N

By Adam Morgan,2014-08-12 23:24
10 views 0
SUPPORT SERVICE IN N ...

     NORTH EAST HAMPSHIRE

     DOMESTIC VIOLENCE

     SERVICE DIRECTORY

SEPTEMBER 2007

    ? North East Hampshire Domestic Violence Forum Service Directory

NORTH EAST HAMPSHIRE DOMESTIC VIOLENCE FORUM

    The North East Hampshire Domestic Violence Forum endeavours to bring together representatives from the many statutory, voluntary and private agencies that deal with the difficult and complex issues surrounding domestic violence/abuse.

    The forum works towards establishing an accurate picture of the nature and extent of domestic violence within the communities of Rushmoor and Hart; increasing public awareness; signposting; identifying gaps in provision of services; producing and disseminating information; organizing training and awareness; encouraging multi-agency working and implementing projects.

The forum meets bi monthly.

    Contact: Karen Evans 01256 405208 or email karen.evans@hampshire.pnn.police.uk

CONTENTS OF DIRECTORY

Local support services for domestic abuse victims

Out of area or national services

Support for male victims of domestic abuse

Support for ethnic minority groups

Support for those in same sex relationships

Information for helping deaf or hard of hearing victims

Help available for perpetrators

Help for those with drug and / or alcohol dependency

    Support for children and young people affected by domestic abuse

Disclaimer

    Whilst every care has been taken to ensure that the information in this directory is correct at the time of compilation, the North East Hampshire Domestic Violence Forum cannot be held responsible for any loss or inconvenience arising from errors and omissions.

Service Directory fully updated April 2006

    2

    ? North East Hampshire Domestic Violence Forum Service Directory

LOCAL SERVICES FOR DOMESTIC ABUSE VICTIMS

    ACORN Community drug and alcohol service to help reduce the possible problems caused by, or associated with, drugs and / or alcohol use. The team also provide information, consultancy and training to other professionals.

    Telephone: 01265 62566

ARMY WELFARE SERVICE

    Offers counselling and advice to service men and women and their dependants. Telephone 01252 349250

CAFCASS (Children and Family Court Advisory Support Services)

    Children and family court welfare service responsible for both Public and Private Law Cases. CAFCASS prepare court reports and act as a mediator in matters of dispute between parents over children.

    Telephone 01256 392770

CAB (Citizen’s Advice Bureau)

    The CAB give free, confidential and impartial advice on a wide range of subjects including; family and personal: debt, benefits, housing, legal matters, employment, immigration and consumer issues. The CAB are open to everyone regardless of race, gender, sexuality or disability.

    Telephone: Aldershot: 0845 1203765

     Farnborough: 0845 1203 752

     Yateley: 01252 878410

     Fleet: 01252 617922

    Website: www.farnboroughcab.org.uk

CHILDREN’S AND ADULT SERVICES

    Adult Services give advice, guidance and support for elderly or vulnerable adults. Adult Services also investigate allegations of abuse, inform appropriate regulatory bodies (where necessary) and provide support to secure the safety of the individual.

    Children’s Services give advice, guidance and undergo assessments with children. If you have concerns that a child might be being abused and you want to talk to someone about your concerns, please ask to speak to the duty social worker.

You can contact both adult and children’s services by

    Telephone: 01252 314221 between 8.30am and 5pm Monday Friday or call at the

    Old Town Hall, Aldershot GU11 3DP.

    The out of hours number is 0845 6004555

CHILDRENS SERVICES EDUCATION WELFARE DEPARTMENT

    Can give advice and support on matters affecting the welfare of children which may prevent them from making the most of their time at school. They also can allocate funding to enable parents to purchase school clothing.

    Telephone: 01252 814700 for the duty office 9am 1pm Monday - Friday for advice

    3

    ? North East Hampshire Domestic Violence Forum Service Directory

CLOTHING

    North Town Clothing Exchange has a large number of clothes for children and adults which are free to families in need. The Clothing Exchange is open on Monday mornings 10am-12noon at the North Town Community Base, 232 North Lane, Aldershot.

    Telephone: 01252 314437

CONTACT CENTRE

    Cove Child Contact Centre has been up and running since September 2003 and is for couples that have parted, giving the non resident parent access to their children. The Contact Centre is open on the first and third Sunday of every month between 2pm and 4pm. Attendance is by referral only, usually through the Courts, but can be via Social Services, the CAB etc. The Centre is able to take a maximum of 18 children. The visits can continue for as long as is necessary and there are lots of toys for the children to play with at the centre, giving them and their parents quality time together. Telephone: 01252 676973

CONNEXIONS

    Provides a range of guidance and support for young people between 13-19 years old (or 25 for those with learning difficulties or disabilities). Each school has a designated Connexions Personal Adviser who is able to give advice and guidance on a variety of issues that young people face - from employment and careers to housing and sexual health.

    Young people can access support via the following local centres:

    Aldershot Connexions centre Unit 6/7 Low Walk, The Wellington Centre,

    Aldershot, Hants GU11 1DB. Telephone: 01252 324037

    (opening times: Monday, Tuesday, Thursday 9.30am 5pm (last appointment

    4.30pm), Wednesday 1pm 5pm, Friday 9.30am 4.30pm.

    Farnborough Connexions Centre 39 Victoria Road, Farnborough, Hants GU14 7PA

    Telephone: 01252 548434 (opening times: Monday Thursday 1pm 5pm, Fridays

    1pm 4pm

    The Connexions website also has lots of information and access to online support www.connexions-direct.com

COURTS OUTREACH SUPPORT

    If you are going through the court process in connection with a domestic abuse incident, you can obtain independent, confidential advice, information and support through the local DV Advocacy Project. This covers cases being heard in the Aldershot or Alton Courts.

    Telephone: 01420 82029

COURTS WITNESS CARE UNIT, (ALDERSHOT, ALTON & WINCHESTER

    CROWN COURT’s)

    Contacts victims and witnesses in criminal court cases to provide information about the court process and overcome any difficulties in attending court. They can also signpost to other agencies.

    Practitioners can contact the office direct if concerned about a particular victim or witness on 01256 405238

    4

    ? North East Hampshire Domestic Violence Forum Service Directory

CRANSTOUN DRUG INTERVENTION TEAM

    Offer help for people with drug and alcohol problems through arrest referral. They work in partnership with Probation and the local Crime Reduction Partnerships. Cranstoun also offer a young person’s service for under 18’s.

    Telephone: 01256 473842

DEAF AWARENESS

    Around 1 in 7 people have some form of deafness. For information about how you can help a deaf person to communicate with you please see page.

FLEET INFORMATION PROJECT

    Advice, information and guidance to young people aged 16 25 including help with

    drug and alcohol abuse, homelessness, employment, benefits, criminal justice and sexual health. Mondays and Wednesdays: 12.30pm 5.30pm at the Point Youth

    Centre, Fleet GU51 4BP.

    Telephone: 01252 814789

FURNITURE STORES

    The following two groups hold items of household furniture that have been donated and can be given to people who are in need in order to help them set up their homes: The Church of the Good Shepherd holds items of furniture and also runs a clothing exchange called the Olive Branch Telephone 01252 549481

    Fleet Lions help people in need by providing household items, bedding and clothing. Opening hours are Tuesday Thursday 10.15am 3.30pm and Friday’s 10.15am –

    1pm Telephone 01252 616998

G.P.’s (Doctors surgeries and health centres)

    Provide advice, medication and referrals. They also advise on Child Protection issues For a list of local surgeries look in the telephone directory or on the NHS Direct website.

HEALTH VISITORS

    Offer advice, signposting and listening support for those with children. Your local health visitor can be contacted through your GP, by self referral and through other local agencies.

HOMESTART North East Hampshire

    Volunteers offer regular support, friendship and practical help to families with one or more child under the age of 5. There is a free drop-in group at the Mayfield Community Centre, 14 Totland Close, Farnborough and a toy library. Telephone 01252 545416

HOPE COUNSELLING

    General counselling service in Aldershot. 33 High Street, Aldershot, Hampshire GU11 1BH

    Telephone: 01252 350466

    5

    ? North East Hampshire Domestic Violence Forum Service Directory

HOUSING

    You are considered homeless if you are unable to stay in your home because of the risk of violence or abuse. The homelessness unit in both Rushmoor and Hart Council’s offer housing advice, take homeless applications, secured emergency refuge and bed and breakfast accommodation and provides long term housing for those who are eligible.

    For advice about housing options and accommodation please contact: Hart visit the Council Offices, Harlington Way, Fleet GU51 4AE or telephone 01252 622122

    Rushmoor visit the Council Offices, Farnborough Road, Farnborough GU14 7JU or telephone 01252 398398

Housing Associations:

    Pavilion Housing Telephone 01252 338800

    Sentinel Housing 01252 788788 (out of hours 0800 1955515)

HOUSING SANCTUARY SCHEME

    Hart DC and Rushmoor BC both operate Sanctuary Schemes whereby security measures can be put in place to enable a victim of domestic violence to remain in their property where it is safe to do so. If you live in Hart, please call 01252 621122 or if you live in Rushmoor, please contact Paul Juan on 01252 398638.

    The grants for the security measures are available regardless of whether you own your own home, are in Housing Association property or Private rental.

HYDE HOUSING IN TOUCH

    Outreach support for homeless people and those needing support or care to live independently, including those experiencing domestic abuse.

    Telephone: 01420 590387

LEGAL HELP

    The following solicitors are members of the Domestic Violence forum and are all local solicitors who specialise in family law and deal with Domestic Violence cases on a frequent basis.

Davies Blunden and Evans (Farnborough) 01252 541633

    Foster Wells (Aldershot) 01252 343567

    Fulchers (Farnborough) 01252 522475

    Pinto Potts (Fleet and Aldershot) 01252 361200

    Tanner and Taylor (Aldershot) 0800 542 4505, (Farnborough) 01252 549555

LEGAL SERVICES COMMISSION (LSC)

    The LSC funds legal aid for those on lower incomes in domestic violence cases. The LSC funds local Family Law solicitors, Citizens Advice Bureau and Criminal Law solicitors.

    Telephone: 0845 345 4 345

    www.clsdirect.org.uk

    John Tanner is the local contact for the LSC and can help with questions about LSC funding and strategy affecting domestic violence.

    Email john.tanner@legalservices.gov.uk or telephone: 0118 955 8640

    6

    ? North East Hampshire Domestic Violence Forum Service Directory

OPTIONS ALCOHOL & DRUG COUNSELLING & INFORMATION SERVICE

    Counselling, help & information help line, self help groups, needle exchange and education & training service.

    Tel. 01252 330055

OUTREACH WORKER

    Stonham’s Outreach Service provides practical assistance, emotional help, financial advice, liaison with agencies and resettlement work. Referrals can be made by the client themselves, via friends or family or by agencies.

    Contact Nina Thomas on 01252 337026

    OUTREACH WORKER COURTS

    Confidential, independent advice, support and information to assist domestic violence victims who are going through the criminal and/ or civil court processes. Contact: 01420 82029

POLICE

    In emergencies victims should call 999.

    For non-emergencies in Hampshire, call 0845 045 4545 or the new single Non Emergency Number (SNEN) 101

    North East Hants Domestic Violence Unit 01256 405349

    Domestic Violence Co-ordinator and DV Forum Co-ordinator based at Aldershot Police Station

    Ministry of Defence Police 02392 722407

    Royal Airforce Police 01256 702134

    Royal Military Police 01252 347323

RUSHMOOR & HART WOMEN’S REFUGE - STONHAM

    Our local refuge provides a safe space, as well as practical and emotional support for women and children. The refuge staff are specialised in dealing with domestic violence issues.

    Telephone: 01252 337026 for the local refuge or 0808 200 247 to access refuges around the country.

RELATE Aldershot and Farnborough

    Offers relationship counselling, advice and mediation services for couples going through difficult or unhappy stages in their relationships. This service is also available for people in same sex relationships.

    Telephone: 01252 324679

    Or visit the office at 12 Arthur Street, Aldershot GU11 1HL 9am 6pm Monday to

    Thursday and 9am 3pm Friday

RUSHMOOR FLOATING SUPPORT SERVICE

    Floating support service (based at Pavilion Housing) for vulnerable people, including people experiencing or recovering from domestic violence. The support workers work with people from all tenures including homeowners and people in privately rented accommodation who have a housing issue.

    Telephone: 01252 368756 / 01252 368651

    Email: cwarren@pavilionhg.co.uk

    7

    ? North East Hampshire Domestic Violence Forum Service Directory

SAMARITANS

    Confidential, non-judgemental emotional support and listening service for those who are despairing, going through a crisis, feeling suicidal or just needing a sympathetic ear. Available 24 hours a day,

    Telephone 0345 90 90 90 / 01252 513222

    Website: www.samaritans.org.uk

SAAFA (Soldiers, Sailors, Airmen and Families Association)

    Offers an all-embracing service to the whole of the Royal Air Force (RAF) Community, dealing with a broad range of social support issues.

    Telephone: 01256 702134 ext 7217

    STALKING

    The Network for Surviving Stalking provides support to victims, potential victims and others affected by stalking throughout the UK. It also raises awareness and provides information about stalking and harassment to professionals, relevant agencies and the public.

    Contact the Network for Surviving Stalking at PO Box 7836, Crowthorne, Berkshire RG45 7YA Fax: 01344 773446 or email: help@nss.org.uk

    The NSS website can be found at www.nss.org.uk

SUPPORT GROUP TAKING STEPS

    Taking steps is open to men and women who have experienced domestic abuse and provides an unconditional, positive and non-judgemental environment where the important issues to you can be explored. All those who attend are supported and accepted for who they are.

    The group has been funded through the Global Grant Fund

    The group takes place on Tuesday mornings and for more information please contact Gerrie on: Telephone: 07962 915870

VICTIM SUPPORT

    Victim Support is an independent national charity for people affected by crime. The service is independent, confidential and free.

    Victim Support is available to anyone affected by domestic abuse. The incident does not need to have been reported to the police. Specially trained volunteers offer personal and emotional support. People are given time to talk about their experiences and feelings, discuss future options, choices and their consequences. Volunteers also provide information about the criminal justice system; identify agencies which might be best placed to assist and, if wished, contact other agencies. Volunteers can accompany individuals to the DSS, solicitors, housing departments, County Courts for injunction proceedings; help with filling in compensation application and other forms, and offer advice on personal safety.

    Telephone: 01252 342777

    Website: www.victimsupport.org.uk

    8

    ? North East Hampshire Domestic Violence Forum Service Directory

OUT OF AREA OR NATIONAL HELPLINE SERVICES

DOMESTIC VIOLENCE 24 HOUR HELPLINE - Freefone 0808 2000 247

    This is a 24 hour a day, free National helpline run by Women’s Aid and Refuge which offers women and children access to emergency refuge accommodation, information and safety planning. They have access to a minicom and language-line facility.

REFUGE 24 HOUR DOMESTIC VIOLENCE HELPLINE

     Telephone: 08705 995443/020 7395 7700 www.refuge.org.uk

    This service provides information, support and practical help, 24 hours a day to women experiencing domestic violence. Refers women and their children escaping domestic violence to refuges throughout the UK

REFUGE FOR WOMEN WITH LEARNING DISABILITIES

    Safe, confidential refuge accommodation for single women (over 18 years) with learning difficulties; support and counselling and resettlement also available. Accessible to women with mobility difficulties. Telephone: 0208 522 0675

WOMEN’S AID

    This service offers support, help and information, discuss the practical and legal options available, and if wished can refer to a local Women’s Aid refuge and advice service, or other sources of help. All calls are taken in strictest confidence.

Opening hours: 24 hour national helpline number

    Referral policy: Self referral

     Referral on to local Women’s Aid refuge or other sources of help

    Local Outreach worker based in Surrey will offer help to those attending Frimley Park Hospital including Hampshire residents.

Women’s Aid Federation of England 24 hour helpline for information on refuges

    throughout England. Telephone: 0345 023 468

    Their website www.womensaid.org.uk has lots of information and you can access the

    survivors handbook which covers many of the issues faced by victims, offering practical advice and information.

ACTION ON ELDER ABUSE

    This organisation aims to prevent abuse in old age by raising awareness, providing education and promoting research Telephone 020 8765 7000 / 0808 808 8141 www.elderabuse.org.uk

AGE CONCERN

    Confidential specialist advice and help including counselling and advocacy. Telephone: 01962 868545, Fax: 01962 842358 or email:

    mail@ageconcernhampshire.org.uk

    Website: www.ageconcernhampshire.org.uk

BARNADO’S

    Helps children, young people and their families over the long term to overcome the most severe disadvantages. Tel: 020 8550 8822 www.barnados.org.uk

    9

    ? North East Hampshire Domestic Violence Forum Service Directory

BBC HITTING HOME CAMPAIGN

    The BBC website provides a wealth of information, help and support for anyone affected by domestic violence

    www.bbc.co.uk/health/hh

CHILDLINE

    A confidential telephone counselling service for any child or young person with any problem, 24 hours a day.

    Telephone: 0800 1111 www.childline.org.uk

    There is also a designated line for children currently living away from home, called ‘The Line’: 0800 884 444

NSPCC CHILD PROTECTION HELPLINE 0800 800 500

CIS’ters (Childhood Incest Survivors)

    Support for adult women who have experienced sexual abuse as a child. Telephone: 023 8033 8080 (ansaphone)

COURTS COMMUNITY LEGAL SERVICE

    Information leaflets and help regarding both the criminal and civil law are available on this website, together with links to help you find local solicitors who can help you. There is also an online calculator to see whether you may be eligible for legal aid. www.clsdirect.org.uk

CRIMINAL INJURIES COMPENSATION SCHEME

    For compensation through the CICS you must no longer be living with your partner Tel. 020 7842 6800 www.cica.gov.uk

DIVORCE ONLINE

    Gives details of the help available through the law, the action the police can take and information on going to court.

    Website: www.divorceonline.co.uk

DRUGS NATIONAL HELPLINE

    This is a 24 hour helpline which gives information and advice to anyone in the UK concerned about drugs. This includes drug users, their families, friends and people who work with them.

    Telephone: 0800 776 600

GINGERBREAD

    Support organisation for lone parent families in England and Wales. Contact lone parents via their online discussion group. Telephone 0800 0184318

    www.gingerbread.org.uk

HAMPTON TRUST

    Facilitates a number of projects relating to domestic violence.

    Telephone: 02380 213520

    10

    ? North East Hampshire Domestic Violence Forum Service Directory

Report this document

For any questions or suggestions please email
cust-service@docsford.com