Dennis Bahia - Benprise, LLC The Official Contact Center Brokers

By Jeanette Gray,2014-05-16 00:16
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Dennis Bahia - Benprise, LLC The Official Contact Center Brokers

Dennis G. Bahia

    16-4 Panay Avenue, Barangay Paligsahan, Quezon City

    Mobile: 0920-9052503; Home: 02-4146743; Office: 02-8926874


KSEARCH ASIA CONSULTING, INC. (September 16, 2002 to Present)

    Operations and Executive Search Consultant

     KSearch Asia Consulting, Inc.

    January 1, 2008 to Present

     Job Description:

    ? Currently heading the BPO and Contact Center Practice Area

    ? Defines objectives and set business goals for the practice area

    ? Headed Other Practice Areas such as Sales & Marketing and Engineering, Technical

    Positions like Engineering, Supply Chain, Logistics, etc.

    ? Conducts business development and identifies new business opportunities

    ? Performs market and industry research in relation to the achievement of business goals

    and objectives

    ? Manage and support team of consultants handling account process management

    Operations and Executive Search Consultant

    Business Growth Recruit, Inc.

    (Subsidiary of KSearch Asia Consulting, Inc.)

    August 1, 2004 December 31, 2007

     Job Description:

    ? Overseer the entire operations of Business Growth Recruit, Inc. which covers sales,

    marketing, business development, account management, employee relations, people

    management, and general administration, etc.

    ? Conducts recruitment process for various clients to fulfill their people requirements;

    ? Manage and supervise a team of consultants and associates;

    ? Create new businesses for the company and develop client relations;

    ? Recommend and implement business development and operational growth strategies;

    ? Assists Managing Director of KSearch Asia Consulting, Inc. and BGRI in managing

    the operations of the company;

    ? In-charge of general administrative, logistics, health and safety functions.

     Senior Consultant

     KSearch Asia Consulting, Inc.

    September 16, 2002 to July 31, 2004

     Job Description: ? Acts as Team Leader in Executive Search engagements with clients and supervises

    staff support group;

    ? Conducts in depth interview and screening of candidates for endorsement to clients;

    ? Formulates detailed endorsement reports for client’s reference in the final selection of

    candidates that may also covers background check of selected candidates;

    ? Assists client’s in the negotiation of an acceptable offer to the chosen candidate;

    ? Facilitates and assists in trainings pertaining to business development and business


    ? Represents the Firm in various functions and presents Business presentations to

    prospective clients.

    Senior HR Officer Punongbayan & Araullo

    (Former affiliate of Ernst and Young Global)

    May 3, 1999 to September 15, 2002

Job Description:

    ? Oversee implementation and review of company personnel policies and procedures,

    including disciplinary and grievance policies, interviews, performance appraisals,

    hiring policies, job descriptions, and aggressive recruitment of new employees. Ensure

    that all company partners are regularly informed and follow through on changes in

    personnel policies;

    ? Keeps the Partner of HR & Communication up-to-date on any shifts in manpower

    needs, potential staff problems, and other personnel-related crises;

    ? Acts as an executive officer that is responsible for maintaining the harmonious

    relationship among the firm’s employees;

    ? Performs professional personnel functions, including recruitment, hiring, promotion,

    career development, and termination. Specifically, these position:

    ? In-charge of volume recruitment and hiring.

    ? Represents the firm in various social and business gatherings

    ? Surveys the work force to determine employee satisfaction with job duties,

    wage and salary packages, and working conditions.

    ? Safeguards the self-interests of each of the firm’s employees.

    ? Handles the study of the Firm’s compensation package and benefits.

Accts. Receivable Analyst


    August 1998 to March 18, 1999

    Job Description: ? To ensure the validity and accuracy of accounting records, used as basis for evaluation

    of financial position and results of financial operation;

    ? In charge of timely and accurate posting of transactions being handled;

? Responsible for maintaining transaction log register. Monitors numerical sequence of

    transaction register;

    ? Ensures file is retained to facilitate verification and aid in account analysis and


    ? In charge of monitoring billing statements and follow-up on collections from clients.

     External Auditor

    Punongbayan & Araullo

    Ernst and Young International July 1996 to March 1998

Job Description:

    ? Conducts financial audit for the purpose of expressing an opinion on whether a

    clients’ financial statements presents fairly the financial position and operating results

    in the light of generally accepted accounting principles;

    ? Performs the audit process using the most up-to-date professional techniques and

    procedures and provides technical accounting advice and assistance;

    ? Develops and communicates to client constructive suggestions to improve the existing

    internal control system and other areas related to the system;

    ? Discuss with the client the result of the audit including the adjustments that are to be

    taken up in the books; and prepares audit report and financial statements.



    Espana, Manila

    Graduated Bachelor of Science in Accountancy


     Loyola Heights, Quezon City


     Loyola Heights, Quezon City

    Academic Awardee

    Asst. Headmaster Medal Awardee


Philippine Association of Management Accountants (Board of Director)

    Australian New Zealand Chamber of Commerce in the Philippines (Member)

    Ateneo de Manila Alumni Association (Batch Representative)

    University of Santo Tomas Alumni Association (Member)

    College of Commerce Student Council - U.S.T. (Auditor)

    - Spearheaded successful placements of several very senior level executives in various

    local and multinational companies; HIGHLIGHTS AND ACHIEVEMENTS - Exposed to Finance & Accounting, Sales & Marketing, BPO Practice Areas; - Conducted volume hiring of CPAs for one of the top Audit Firms and for a Financial

    Shared Service client of KSearch;

    - Successfully led BGRI in achieving revenue targets: growing the revenue figures by

    more than 100% every year since 2003;

    - Developed businesses with several local and multinational clients for the company,

    including partnering with several Business Process Outsource companies; - Developed a strong niche with Japanese and other Asian corporations located here in

    the country;

    - Conducted market studies, survey for possible business opportunities outside greater


    - Planned and analyzed sourcing strategies for out of town sites; - Led one of the leading financial shared services company in exploring Cebu and other

    provinces as a possible venues for sourcing talents;

    - Heads the company’s safety and security concerns; includes general administrative

    functions, implementation of security and safety guidelines; - Conducted various talks and seminars;


1. Mr. Alfredo V. Damian

    Retired Partner

    Punongbayan & Araullo


2. Mr. Pacifico R. Cruz

    President and Managing Director

    Millennium Business Services, Inc.


3. Mr. Manuel R. Guillermo

    President and Managing Director

    KSearch Asia Consulting, Inc.


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