Heads of University Management & Administration Network in Europe
HUMANE Bulletin No. 9
Welcome to the Bulletin
Welcome to this issue of the twice-yearly Bulletin for HUMANE members. In this number we
briefly review the first six months of 2002 and give an indication of forthcoming events. Also
featured is important news about changes in the Secretariat, and a report about the Round Table
that met in May.
2002 Seminars – Exeter and Heidelberg
The last two HUMANE Seminars of this year are outlined below. It is still possible to register for
both. The seminar in Exeter is the open seminar for 2002, the HUMANE member may be
accompanied by the head of the ICT department. A registration form is included as an annex to
Hotel and travel information is already available for both seminars and will be sent upon
Exeter September 27 – 28 ICT (Information and Communication Technology)
If you ever wanted to see what a real English “cream tea” is like, this is where you will get it! And
this is where you will also get IT (that is, Information Technology), but as always the HUMANE
seminar is designed in such a way as to make the topics accessible to non-specialists and to allow
senior managers to be aware of new possibilities. The draft programme, which will be confirmed
over the summer, includes:
IT Regional Networks,
Dr Laurie Burbridge, Head of IT, University of Exeter
Human Resource Management implications of ICT,
Claire Surridge of EVINCE
Workshop: The implications (for administrative processes and university organisation) of
integrated IT and Web solutions, both for administration and for digital teaching and learning.
Producing E-learning Modules,
Experience at the University of Limerick
UNIVERSIA, a Portal for the Ibero-American Universities
Mr Manuel Bravo, Universia (and former Gerente of the University of Alicante)
Panel: A discussion of the latest advances/initiatives in using IT to provide new methods of
delivering teaching and learning materials, with examples from various countries.
Heidelberg October 25 – 26 – (Evaluation of teaching and research)
The topic here is the Evaluation of teaching and research. This is of particular interest to
colleagues in Germany, and we hope to illustrate both some novel and useful approaches as well
as warning of some dangers.
Speakers will include HUMANE members Christoph Ehrenberg (Osnabrück) and Jane Hopkinson
(Plymouth), together with representatives of evaluation agencies of universities with particular
experience of developing models. Topics will be centred on the following themes:
Evaluation – political aims, and experience at the institutional level.
The introduction of a voluntary and autonomous benchmark project by a group of leading
technical universities, from Darmstadt via Karlsruhe to Zürich.
The role of the head of administration in monitoring quality.
An Enhancement-led Approach to Quality Assurance (an initiative by the Scottish Higher Education Funding Council).
Workshop. Following the success of these small groups during earlier seminars this year, we
shall be continuing the format in order to discuss issues from this seminar and to pursue several
items which were raised at the Bologna seminar in March.
HUMANE Secretariat – Important News!
As Round Table members will already know, we shall have a change in the Secretariat this year.
Trevor Field is leaving the University of Aberdeen at the end of July, and consequently will also
resign as Network Manager. The Executive Committee has discussed the best way of dealing with
this; the Chairman has recommended that in future the network manager should come from the
same university as the Chairman. (This of course was the reason for Trevor‟s original appointment,
when Aberdeen provided the first Chairman in the
person of Roddy Begg).
We can therefore announce that the role of network
manager will be taken over by Hans van Dam of the
University of Amsterdam
Hans studied mathematics at the University of Leiden
(the city he still lives in) in the sixties. At that time he
played a full role in the student union, both local and
In 1971 Hans started work as a planning officer in the
office of the Secretary-General and at the same time
he was a member of the city council. In 1974 he
became an alderman (member of the executive board)
in Leiden before leaving that post in 1982 to join his former boss at the university, who had became Director-General for higher education in the
Ministry for Education. In 1991 he switched to the University of Amsterdam with duties on
Institutional Research and on Finance.
Nowdays he is senior assistant to the Secretary-General at the University of Amsterdam, and has a particular interest in unstructured gatherings and thematic approaches.
Hans tells us that he acts in ICT-matters as a power user and sometimes defeats the ICT-helpdesk in supporting the members of the Board.
On the international front, he has co-ordinated the Amsterdam part of the Helsinki benchmarking project with 3 other universities, and coordinated the Amsterdam participation in the ESMU-CHEMS benchmarking programme.
And outside the office… Hans spends his summer holidays on a bike, and camping. For the last seven years this has been in groups with a travel company (Cycletours), and with the regular participation of two other families with children of the same age. This summer the location will be Tuscany. Other members in that region are asked to take particular care this summer with cyclists – one of them may be the new network manager!
Hans will take over formally from the start of August and will be back from holiday on August 7th. Both before and after that date he and Trevor will continue to be in liaison in a transition period. In the meantime, Tim and the ESMU office will remain central to the organisation of seminars and other administrative issues, and any queries can be addressed to Tim at any time. The HUMANE Secretariat in Brussels will remain open during July and August, but during those two months please e-mail to the address email@example.com .
At the Round Table dinner during its recent meeting in Brussels, a presentation was made to Trevor on behalf of all members, in recognition of his work over the five years since HUMANE started. The gift comprised several presentation boxes of French wine, together with a book on the subject.
As noted above, the dinner at this year‟s Round Table meeting included a large presentation. For once I was “on the receiving end”, and as members can imagine I was both proud and sad. It has been an enormous privilege to be part of the HUMANE network almost from the very start, and to see the development of this European family. The vision and optimism of the founding members have been totally justified, and the network is now being recognised as a permanent fixture on the higher education scene.
The various meetings have provided a wonderful chance to find out about universities all over Europe, and to see so many beautiful campuses and cities. It also allowed me to experience the frustration of modern travel, not just in airports (how could Bologna airport decide to close during our seminar in Ferrara?) but also in coaches that became trapped in cul-de-sacs or stuck under bridges, and in various strikes ranging from buses in Iceland to trams in France to trains in Italy. Above all it allowed me to develop wonderful friendships, which I hope can continue outside the formal limits of this network.
Someone obviously knew that I had a certain (comment dirais-je?) penchant for wine, and I was thrilled with
the very generous gift. Also the book, which has the added pleasure of being written in French. The network has given me the opportunity to develop my linguistic interests, and I hope that my French is still good enough for this!
After these five years, and 30 seminars or Round Table meetings, I know the majority of the members of the network. It would therefore be difficult and unfair to single out any individuals, or any country. So I shall merely express here my extreme and sincere thanks to all members for their support of the network, and my very best wishes for future activity..
The Round Table combined its “administrative” work with two contrasting sessions based
respectively on research and teaching. These are summarised here, after a couple of questions on
which Round Table members would seek the advice of colleagues.
Questions for Members
1. Members will be aware that seminars take place on Friday and Saturday. This has always
been seen as a distinct advantage, not least because of the chance of lower air fares and
cheaper hotel rooms. However, the point was made that for some people the weekend is not a
good time. We would therefore value views as to whether a mid-week seminar might be more
popular for some members. If so, we could always arrange one.
2. Seminars aim to provide illustrations of good practice. Are there any areas where members
would particularly welcome examples of good (or “best”) practice – one suggestion which was
made at the Round Table concerned Science Parks.
Members heard a very informative talk by Dr Leonidas Karapiperis, from the European
Commission Directorate concerned with Research, on the subject of the proposed European
Research Area. This also dealt with the Sixth Framework Programme. Dr Karapiperis had given a
similar talk at our seminar in Lund last September, but by making this available to Round Table
members we hope to allow greater dissemination through national systems.
A full session was devoted to national perspectives on the general issue of the Bologna
Declaration, and the effects in different countries of the “3+2” Ba/Ma structures. The comparisons between presentations, and the different ways in which countries are adapting to the general
framework were most interesting, and we plan to make these findings more generally available to
members later in the year.
Members may have heard about a “Winter School” that is being planned for future years. The title
comes from a deliberate opposition with the more traditional Summer School concept – but in
practice it is highly likely that the first school (2003) will be held in mid-March, at a time when we hope it will not be winter, especially as it will take place in Barcelona!
The aim of the Winter School will be to develop the leadership potential of outstanding
administrators by making them fully aware of (i) the concepts and practices of strategic
management in a European context, and (ii) the importance of integrating academic matters,
finance, human resource, ICT and space planning in the elaboration of university strategy.
The target audience for the Winter School will be fast-rising administrators who are seen as having outstanding potential for future leadership, and the capacity to become influential senior managers. They will have been nominated by their own head of administration, and selected by a panel of
HUMANE members with wide experience of management training.
The programme will be highly intensive, including plenary sessions and practical work in small
groups. Participants will be encouraged to discuss the situation of their own institutions.
We have already had significant expressions of interest from Round Table members. We trust that
other members of the network will also nominate staff from their universities. There will be no
“reserved” allocations, and every application will be judged on its merits. This is an exciting
initiative, and we trust that members will support it by nominating appropriate members of their
The Round Table considered the latest draft of a publicity leaflet for the Winter School, and you
may expect to receive this, with more details, at the end of June or very early in July.
The first three seminars of the year have been very successful. Summaries of the seminars will
appear in due course on the new web pages. For the benefit of those who have not attended a
seminar we offer here a brief summary of the evaluations provided for the Round Table. The
tables below are based on evaluation forms, in which each aspect of the seminar receives a mark
ranging from 4 (Excellent) to 3 (Good) to 1 (Poor); an average score is thus provided for every
session on the basis of participants‟ views.
First, it should be noted that we already had a high level of performance to maintain, since the six
seminars held in 2001 had the following results (here we analyse every reply on every aspect of
the seminar, ranging from individual talks to abstracts and even hotels).
For the whole of 2001:
Replies “Excellent” “Excellent/Good” Poor Presentations/Discussions 644 36% 84% 2% Overall (all aspects) 1209 42% 87% 1%
To achieve a rating of this consistency is very good. The results are even better for 2002.
The three seminars in 2002
Replies “Excellent” “Excellent/Good” Poor Presentations/Discussions 394 47% 91% 0% Overall (all aspects) 861 56% 94% 0%
The evaluations for this seminar (Student Issues) were perhaps the best ever, not only because of
the content but also as a result of the great hospitality of the hosts. Scores for presentations were
consistently good. Several participants explicitly commented on the value of the workshop
sessions, both for the extra depth of discussion and because it encouraged more colleagues to
contribute to that discussion – a remarkable 73% scored Excellent for this session. The overall
results show that – using all replies to all questions – 96% were Excellent or Good, with a remarkable 61% at Excellent.
The workshop format was continued, and obtained the same average score as in Bologna (3.7), which in many seminars would be the top mark. It was eclipsed only by an exceptional 3.9 on the part of one speaker. Discussion again scored well, and several participants attributed this directly to the small numbers (there were 12 at this seminar). Overall, and despite wet, cold weather, this seminar on Human Resources was a success for those who were there. We see this as an important step in our expansion in Central and Eastern Europe, and would particularly welcome offers for another seminar in the region next year.
From one of our smallest meetings to perhaps the largest ever. Once again the evaluation scores were consistently good and discussion scored particularly well -and that is, after all, one of the main aims of the seminars. The workshop sessions were held “al fresco”, and once again obtained good scores. There were a large number of contributions on the theme of Environmental Issues, covering areas as diverse as the maintenance of ancient buildings to the creation of a database to record dangerous chemicals.
HUMANE Consultancy Activities
At the last Round Table meeting in Vienna on 29-30 May 2001, the HUMANE Chairman introduced the proposal to set up a company under the auspices of the European Centre for Strategic Management of Universities (ESMU). The aim was to provide to provide a bank of expertise from among member institutions so that higher education institutions could benefit from sound advice at reduced cost while individuals (and ESMU and HUMANE as the facilitators) derived a proportion of the funds.
A questionnaire was sent to all HUMANE members inviting them to indicate their expertise in a number of areas. So far, the database includes 43 CVs from members and specialist staff from within their universities. This database will be further exploited and become an active search tool for projects.
ESMU and HUMANE responded to a call from DG Education and Culture for projects in the field of European integration activities organised by the academic world. A proposal was submitted for project that will identify good practices of sustainable development in European universities. A few weeks ago, ESMU also submitted two expressions of interest to the European Commission (1) to manage the Jean Monnet programme in Turkey (1 000 000 euro) and (2) for a survey on regional development in MEDA countries (500 000 euro). ESMU also submitted an Asia Link proposal to the Commission on 24 May, in partnership with a number of universities active in HUMANE. This pilot project will develop the basis for a much broader initiative with Asian universities.
Finally, ESMU and HUMANE are also partners in two projects submitted by the COPERNICUS network to the European Commission, one under the SAVE Call for proposals from DG energy ("Dissemination of energy efficient electric and electronic equipment") and one under the above mentioned Call for projects in the field of integration for an environmental law summer school.
HUMANE Web Site
The HUMANE web site has moved to:
HUMANE now owns the domain HUMANE.eu.org, so we have taken this opportunity to relaunch
the web site. Please take time to have a look around our new site. If you have “bookmarked” the
HUMANE site, please remember to change this.
Round Table Representation
Attached as an annex to this document is a complete listing of HUMANE Executive Committee and
Round Table members. The following changes in Round Table representation have taken place
during the last 6 months following previous members retiring or moving to new positions:
? Germany – Christoph Ehrenberg (Universität Osnabrück) has taken over from Ignaz Bender.
? Portugal – Fernanda Antáo (Universidade Nova de Lisboa) has taken over from Jorge Baptista
? Denmark – Peter Plenge (Aalborg Universitet) has taken over from Anna Grete Holmsgaard
? Spain – Rafael Zorrilla (Universidad Carlos III de Madrid) has taken over from Francesc Sola.
We hope you have a good restful holiday this summer. But before you do, please let us know your
views on the two questions on page 4…
Trevor Field Tim Evans
Network Manager Secretariat
ANNEX - HUMANE – Your Representation
The following is a summary of colleagues who have been appointed either to the Executive Committee or Round Table. Please never hesitate to contact the representative of your country should you have a problem with or comments about the Network.
Title Forename Surname Position HEI Address Cty Postcode Postal Town E-Mail CHAIRMAN
Drs Ruud Bleijerveld Secretary General Universiteit van Amsterdam Spui 21 NL 1012 WX Amsterdam firstname.lastname@example.org Denmark, Finland, Iceland, Norway, Sweden
Mr Roger Broo Administrative Åbo Akademi University Domkyrkotorget 3 FI 20500 Åbo email@example.com Director
United Kingdom, Ireland
Dr Christine Challis Secretary London School of Economics Houghton Street GB WC2A London firstname.lastname@example.org 2AE
Austria, Germany, Netherlands, Switzerland
Dr Dietmar Ertmann Kanzler Universität Karlsruhe Kaiserstr. 12 DE 76128 Karlsruhe email@example.com-
karlsruhe.de Greece, Portugal, Spain
Dr Luciano Galán Gerente Universidad Autonóma de Madrid Carretera de Colmenar Viejo ES 28049 Madrid firstname.lastname@example.org Km. 15'500
Central and Eastern Europe
Mr Jiri Jirka Registrar Palacky University Olomouc Krízkovského 8 CZ 77147 Olomouc email@example.com Belgium, France, Italy
Prof Anne-Marie Kumps General Administrator Université Catholique de Louvain 1 Place de l'Université BE 1348 Louvain la firstname.lastname@example.org Neuve ESMU – European Centre for Strategic Management of Universities
Mr John Fürstenbach SE- Sveavägen 96 11350 Stockholm email@example.com
In addition to the six Round Table members who are also elected members of the Executive Committee (above), you may also contact the
member of the Round Table representing your country. The following list is ordered by country.
Title Forename Surname Position HEI Address Cty Postcode Postal Town E-Mail Austria Dr Friedrich Luhan Universitätsdirektor Leopold Franzens Universität Innrain 52 AT 6020 Innsbruck Friedrich.firstname.lastname@example.org Innsbruck
Dr Robert Hoogewijs Beheerder Universiteit Gent 25 Sint-Pietersnieuwstraat BE 9000 Gent email@example.com Denmark
Dr Peter Plenge University Director Aalborg Universitet Fredrik Bajers vej 5, PO Box DK 9100 Aalborg Pp@aua.auc.dk 159
Mr Esa Ahonen Director of Helsinki School of Economics PO Box 1210 FI 00101 Helsinki firstname.lastname@example.org Administration
Mr Jean-Pascal Bonhotal Secrétaire-général Université Claude Bernard, Lyon1 43 bd du 11 Novembre 1918 FR 69622 Villeurbanne jean-pascal.bonhotal@univ-Cedex lyon1.fr Mme Andrée Turuban Agent Comptable Université de Rennes-Rennes II 6 ave Gaston Berger FR 35043 Rennes email@example.com Cedex Germany
Mr Christoph Ehrenberg Kanzler Universität Osnabrück Neuer Graben 29 (Scloss) DE 46069 Osnabrück Kanzler@uni-osnabrueck.de Iceland
Ms Edda Magnusdottir Director of Personnel University of Iceland Sudurgotu IS 101 Reykjavik firstname.lastname@example.org Ireland
Mr John O'Connor Vice President - University of Limerick Plassey Technological Park IE Limerick email@example.com Administration
Dr Mauro Salvatore Direttore Centrale Università Cattolica del Sacro Cuore Largo Gemelli 1 IT 20123 Milano firstname.lastname@example.org Programmazione
Dr Francesco Savonitto Direttore Università degli Studi di Udine Via Palladio 8 IT 33100 Udine email@example.comAmministrativo ud.it Netherlands
Drs Jef van de Riet Secretary General Universiteit vanTilburg Postbus 90153 NL 5000 LE Tilburg firstname.lastname@example.org Drs Bert Verveld Secretary General Rijksuniversiteit Groningen PO Box 72 NL 9711 AB Groningen email@example.com Norway Mr Tor Saglie Director General Universitetet i Oslo P.B. 1072 Blindern NO 0315 Oslo 3 firstname.lastname@example.org Portugal
Dr Margarida Mano Administradora Universidade de Coimbra Palacio dos Grilos PT 3030 Coimbra email@example.com Mrs Fernanda Antáo Head of Universidade Nova de Lisboa Praça do Principe Real 26-r/c PT 1250 Lisboa Fantao@uni.pt Administration
D Rafael Zorrilla Gerente Universidad Carlos III de Madrid C/Madrid 126-128 ES 28903 Madrid Rafael@pa.uc3m.es Sweden
Mr. Peter Honeth University Director Box 117 SE Lund University 221 00 Lund firstname.lastname@example.org Mr Leif Lindfors Head of Stockholms Universitet Universitetsvagen 10 SE 10691 Stockholm email@example.com Administration
Dr Jane Hopkinson University Secretary University of Plymouth Drake Circus UK PL4 8AA Plymouth firstname.lastname@example.org and Academic
Mr Janusz Karczewski-Academic Registrar Manchester Metropolitan University All Saints Building UK M15 6BH Manchester email@example.com Slowikowski
Mr Ian Powell Registrar and University of Exeter Northcote House, The UK EX2 2QJ Exeter firstname.lastname@example.org Secretary Queen's Drive
Heads of University Management & Administration Network in Europe
Seminars – Information and Conditions Seminar Format
Over the years that HUMANE has been organising Seminars, the two day format of the
Seminars has been very successful. By taking only one working day (Friday) plus a Saturday,
not only do delegates have to spend limited time away from their institution, but it facilitates
the use of the cheaper APEX air tickets.
Friday lunch and formal welcome / presentations / dinner
Saturday presentations / lunch / final presentation
Social Programme and Accompanying Persons
A full social programme is offered, with the Seminar dinner on the Friday night and usually an
event on the Saturday night.
Accompanying persons will be very welcome to attend the social programme. A charge of
Euro 100 is levied to cover the costs. Accompanying persons cannot, however, attend the
Seminar, which is strictly open to HUMANE members only.
Seminar fees are calculated as follows:
1. HUMANE Members Euro 410
2. Expert Accompanying HUMANE Member to the open Seminar
3. Non Member University Secretary Generals** Euro 685
Please note, for the open Seminar - the expert MUST be accompanied by the HUMANE
** Only the Secretary General of the non member university may attend, no other person will
Payment and Cancellation Fees
Payment of Seminar fees should only be made upon receipt of the invoice which will be sent
to you by the HUMANE Secretariat. Please note that admission to HUMANE Seminars will be
possible only if the Seminar fee has been received.
The invoice will be calculated in Euro. Bank charges are the responsibility of the payer. Any
charges which otherwise fall to HUMANE will be re-charged to the member.
Once you have received written confirmation from the HUMANE Secretariat that you have
been registered for a HUMANE Seminar, cancellation fees will be applied as follows:
From 21 to 7 days before the Seminar, 50% of the fee.
Within 7 days of the Seminar, 100% of the fee.
Availability of Places
The number of places at HUMANE Seminars are limited to allow discussion in an „intimate‟
atmosphere. Places are reserved on a „first come, first served‟ basis. Should your chosen
Seminar be fully booked, you will be offered a place on the waiting list. If a cancellation should
then occur, those on the waiting list would be offered the place first.
Neither HUMANE or any of the host universities where HUMANE events take place are liable
for any losses, accidents or damage to persons or objects, regardless of the cause.
Participants and accompanying persons attending any HUMANE events do so at their own
risk and responsibility.