Skills@Work Regional Project

By Charlie White,2014-05-14 13:46
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Skills@Work Regional Project


    Employers’ Engagement Toolkit

    Skills@Work Regional Project

     Improving and supporting the VET System in Turkey through sister school partnership in catering


    Employers’ Engagement Toolkit

Today the most important power of the enterprises and countries for their existence in the international

    competition is the skills and efficiency of human resources. For the enterprises, the most difficult to imitate

    competition factor is neither their technology and infrastructure nor the newly developed products: it is the

    human resource. Educating, training and developing the human resource demanded by the enterprises are not

    only the responsibilities of the schools and the state; these are at the same time the responsibilities of the


The existence of a human resource demonstrating continuous development in an education and training system

    based on the principle of life-long learning is one of the strengths of the country’s economy.

In the development of this strength, the role of VET is ever-increasing. A curriculum developed according to the

    needs and in compliance with the practices, the national competencies and the occupational standards will

    positively affect the progress in the country. The unison and efficiency of all these stages will be achieved

    through the cooperation between the industry, the education sector and the social partners.

The British Council which is the UK’s main agency for developing cultural relations with other countries and has

    been working in Turkey since 1940 is carrying out activities to create a synergy between education and

    business, as education is one of its priority areas.

    In this sense, planning and realization of the project skills@work and one of its sub-components “improving and supporting the VET System in Turkey through sister school partnership in catering sectorcoincide with the British Council’s priorities and goals: cooperation and sharing expertise between the countries...

The British Council is also providing support for sharing expertise and experiences between the United Kingdom

    and Turkey besides acting as a bridge for cooperation and bringing together the different parties in this project.

The most important stage in the development of VET is a mutual understanding of the needs by the industry

    and education sectors.

The expected outcome of the British Council’s “improving and supporting the VET System in Turkey

    through sister school partnership in catering sectoris the continuation of the existing dialogue and

    cooperation efforts in the country in a more systematic manner based on processes. To this aim, we have come

    The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland).

together with MoNE (Ministry of National Education) General Directorate of Technical Education for Girls and

    YESİDEF (federation for catering companies in Turkey) which are strongest actors in the sector and carried out

    this project based on the cooperation of the schools and industry in the catering services sector.

British Council wishes that the project design and implementation skills of the schools and enterprises will

    increasingly continue both in the field of catering services and in other sectors.

Emine Çarkçıoğlu

    Education Project Manager Vocational Education and Skills

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    The development levels of the societies using information and technology are in parallel with the importance they attach to vocational and technical education. The skill in using information and technology directly relates to the duration and quality of education. The Ministry of National Education, General Directorate of Technical Education for Girls developing and implementing the education policies conducts planning activities on providing vocational education for women besides increasing the quality of VET, expanding vocational education and ensuring the employability of the graduates.

    For the vocational education and training to bring up individuals capable of meeting the needs of the society, there needs to be an on-going process of developing modular programs based on competencies, providing suitable equipment, contributing to the educational policies of the sector, reflecting the sector developments and changing education methods to the education and training by the educators.

    We are developing projects and making use of several funds to follow the global progress in the vocational and technical education and training and transferring the novelties to our system.

    The project developed in this line jointly by the British Council and the YESİDEF through an education cooperation protocol serves the goals desired to be achieved in VET. The activities of the project enabled the representatives of the schools and industry to compare the VET in our country and in the UK and to study the good practices.

    In the preparation of the sub-component developed in partnership with the school and industry; the workshop, the study visit and the experiences and different practices of the Doncaster College experts provided contributions and a new perspective, and helped the partners to learn working together.

    The project will contribute to our catering services education and training institutions in bringing up competent employee desired by the sector and to ensure the employability of the graduates. With this project, the development and needs of the catering services sector will be closely followed and it will be possible to come up with common solutions.

Employers’ Engagement Toolkit is an important output of the project for the extension and sustainability of the

    project as a good practice of the education and industry partnership serving to the overall goals of vocational education and training (VET).

    We hope that this project will serve as a role-model for the education and training institutions in the other sectors and the experiences achieved will provide a basis for future efforts.

    Sema Şentürk MoNE General Directorate of Technical Education for Girls

    Page 3 of 23

Director for Project Development

    The federation for catering companies in Turkey (YESİDEF) established in 2005 by the Associations

    of Food Industrialists active in Ankara, Adana, Izmir, Istanbul, Bursa and Konya provinces is the first

    and only non-governmental organization representing our sector. We target reaching a good level of

    competition with the EU and the world for our sector currently having a business volume of 5 billion

    US Dollars and employing 350,000 personnel besides providing employment indirectly to 1,500,000


Our federation aims at strengthening all institutions under our umbrella, as members of a large family,

    against the market conditions. Besides, we are working for the widespread adoption of the principles

    such as absolute quality in services and products, compliance with health standards, respecting the

    world we live in, observing ethical values among ourselves and in competition. To achieve these

    goals, our sector first of all needs well-trained individuals. With its mission of giving support to the

    education activities from a total quality perspective, YESİDEF is guiding and leading its members on

    these issues.

In order to solve the most vital problem of our sector, the lack of trained and qualified employee, the

    education and training committee set up by our federation in 2007 has started its activities. In 2008,

    the education and training cooperation protocol signed with MoNE General Directorate of Technical

    Education for Girls enabling us to work with professional educators, accelerated our activities.

In line with the principle of continuous learning to keep pace with the rapid progress in the vocational

    education, our cooperation with the VET institutions will further develop our sector. While we are

    trying to identify the educational needs of our sector, we are also working on developing new


As we continue such efforts, our participation in the “improving and supporting the VET System in

    Turkey through sister school partnership in catering sectorproject developed by the British

    Council and MoNE General Directorate of Technical Education for Girls has enabled us to bring

    together the Vocational Schools for Girls and YESİDEF member firms.

We believe that the outputs of this project that we are proud to be a part of will be a role-model to the

    other firms. We hope that this project which should be taken as a proof of our continuous

    collaboration with the education institutions can be implemented countrywide by our firms and all

    vocational high schools. The project will immensely contribute to the development of the food

    industry as an example of sector cooperation within the education policies of the MoNE. As our great

    leader Atatürk said, “The youth is our future”.

I would like to extend my thanks to the staff of the British Council, General Directorate of Technical

    Education for Girls, the firms and the schools contributing to the project.

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    The federation for catering companies in Turkey

    Page 5 of 23

The Project on “improving and supporting the VET System in Turkey through sister school partnership

    in catering sectoris a component of the Skills@Work project that has been implemented by the British

    Council since 2007 in eighteen countries across South East Europe.

The goal of the Skills@Work is to increase the cooperation between the employers, the social partners and the

    education institutions for strengthening the vocational education which is one of the most important factors in

    increasing employment.

The following activities are being carried out within the scope of Skills@Work project:

    ? Senior level seminars on vocational education and training in the countries of the region

    ? Youth competitions for developing the entrepreneurial skills

    ? Cooperation between the colleges in the UK and in the countries of the region

    ? Local activities in compliance with the priorities and needs of the countries

“improving and supporting the VET System in Turkey through sister school partnership in catering

    sectorhas been locally developed and implemented taking into consideration the VET agenda, needs and

    priorities of Turkey.

    During the planning stage of the “improving and supporting the VET System in Turkey through sister school partnership in catering sector”, a number of meetings and workshops with MoNE, vocational high schools, vocational higher education institutions and professional organizations and consequently it was

    decided to primarily start the development of partnerships between schools and enterprises in the catering


The main goal of the project started following the signing of the protocol between the British Council and MoNE

    General Directorate of Technical Education for Girls in partnership with YESİDEF is “bringing up the human

    resources demanded by the catering services sector in line with the sector needs; contributing to the

    development of the business and the employment by ensuring the sustainability of this effort.”

The goals of the “improving and supporting the VET System in Turkey through sister school partnership

    in catering sector”:

     Familiarizing the students with the enterprises through opportunities other than compulsory practical


     Enabling the teachers to closely follow the sector and innovations;

     Transfer of the developments and innovations in the sector by establishing one to one and close

    relationships between the entrepreneurs and managers of the enterprises and the schools;

     Business participation in the development of the content and materials for delivering an education and

    training in compliance with the vocational standards;

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     Establishing sustainable relationships between the enterprises and the schools that will continue after the

    completion of the project;

     Supporting and increasing the cooperation among the enterprises to boost their contributions to the

    vocational education and the business;

     Following and observing the developments in the business and the education systems abroad and

    transferring the methods, expertise and good practices to our country.

    The projects steps taken in order to develop the projects establishing school and enterprise partnerships and catering for the needs of the local partners with a view to serve these goals are:

Matching Workshop (19 20 December 2008, Istanbul)

    Pilot partners were selected from IYSAD, YESIAD and EYSAD (associations) member firms under YESIDEF

    and Istanbul, Ankara and Izmir VET schools under MoNE General Directorate of Technical Education for Girls

    and the workshop for the representatives of the selected schools and firms was conducted by the

    administrators of the Doncaster College from the UK.

    In the workshop designed for discussing and developing project ideas by the partnering schools and enterprises, the partners have prepared the draft plans for their projects.

Doncaster College provided an overview of how the education and industry cooperation is carried out in the

    vocational education and training in the UK and how the education and training are delivered in the catering

    services sector and guided the project ideas of the partners with their experiences and expertise.

    Project partners completed the detailed plans of their projects in January and February following the workshop and began to take the first steps of their plans.

UK Study Visit (11 14 February 2009)

    Project partners participated in the Doncaster study visit to learn more about the VET in the catering services sector in the UK and the Doncaster College that they had a chance to meet previously with its administrators

    during the matching workshop.

    The school representatives visited the training kitchens of the Doncaster College, attended the practical training sessions and learned about the training and education, the measurement and evaluation methods, and

    establishing and continuing relations with the industry.

The company representatives had a chance to visit the institutes and companies in this sector and compare

    their sector with the one in the UK.

    The greatest contribution of this study visit to Doncaster College for both sides was developing new ideas and methods for more active collaboration.

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The participants were able to observe and learn about through what processes UK - having achieved a

    substantive level of progress in the last 15 years had been and with what methods it is trying to increase efficiency. The level achieved in Turkey and the similarities and differences were evaluated; new approaches

    and practices were tackled.

Following this UK study visit, the project partners continued their progress in the project steps. The project steps

    of the partners will continue after March 2009.

Without doubt, in this project jointly carried out by the British Council, MoNE General Directorate of Technical

    Education for Girls and YESİDEF, most of the efforts were made by the companies and schools.

Despite the fact that the planning and the partnership were initiated several months ago, the project was

    actually started in December 2009 and the progress made in March 2009 - that is in only 4 months - has been

    incredible. The greatest share in this success belongs to the companies and vocational high schools that have

    worked with great enthusiasm, devotion and discipline.

The project partners have been in real “partnership” and completed all the work on time and in full.

This partnership which is currently realized by only 6 schools and firms in the catering services sector will

    provide a basis for projects with more partners and for longer periods.

As it is the case for all fields, the main principle in the vocational education and training is sustainability. Three

    basic elements are needed to pass this principle through the partnerships in other sectors:

1) Willingness and commitment of the partners;

    2) Realistic project goals and practicable activities;

    3) Process-based and causal development and realization of the projects.

The approach and ownership of both MoNE General Directorate of Technical Education for Girls and YESİDEF

    have enabled an effective integration of these three elements in the project.

The most important thing for the project planners and implementers was to see that the future steps of the

    project will also continue after March 2009.

Within the scope of the project, a project design that could be implemented not only in catering services sector

    but also in other sectors was tried to be developed. Basically what was tried to be put forth was not “having 6

    schools and 6 firms develop a project”; but “developing a process and method for school-enterprise partnerships”

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Sustainability could only be ensured by developing and continuously improving the process and methods. For

    this reason, the development process of the “improving and supporting the VET System in Turkey through sister school partnership in catering sector”, the difficulties encountered by the project partners and the things to be taken into consideration in partnership organizations are given in the part on project development


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Project Scope:

    Developing and implementing occupational health and safety programs in the catering companies and the

    education and training institutions, which are executable and suitable for meeting the expectations of the


Project Budget:

    43,500 TL (approx 18.200 GBP)

Aims and Expected Outcomes of the Project:

    ? Increasing the number of the employees trained and certified in the occupational health and safety issues.

    ? By carrying out such training activities in the formal and non-formal VET institutions, increasing the

    qualifications of the prospective human resources from now on.

    ? Extending the certification activities of IYSAD and MoNE and developing competencies.

The project partners decided to work on the occupational health and safety issues considering the expectations

    and needs of the catering sector; they aimed at minimizing the occupational accidents in the sector through a

    training program on awareness raising and developing the knowledge and practical skills of the existing and

    future employees.

It is planned to implement this jointly developed program throughout the country in the schools of MoNE

    General Directorate of Technical Education for Girls and YESİDEF members. Those usefully completing the

    program will be given certificates approved by IYSAD and MoNE which will also serve both the definition and

    the measurement evaluation of the relevant competencies.

Project Steps:

    ? Planning the project steps (December 2008 January 2009) ? Design of the training program and content-building (January 2009 February 2009)

    ? Developing training materials (March 2009 ongoing) ? Setting the measurement and assessment criteria (March 2009 ongoing)

    ? Identifying the number of participants (01 10 April 2009) ? Training (04 May 27 June 2009)

    ? Evaluation and certification (29 June 03 July 2009)

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