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82102 Attachment 7 AMM OJT Guide 2009

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82102 Attachment 7 AMM OJT Guide 2009

Defense Contract Management Agency Instruction 8210.2

    Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    Attachment 7

    NOTICE: This document is available digitally on the DCMA website at:

    http://guidebook.dcma.mil/228/A7_AMM_OJT_Guide_2010.doc

    ______________________________________________________________________

OPR: HQ DCMA-AO Policy & Training Pages: 8

______________________________________________________________________

    A7.1. AMM/GGFR On-The-Job Training.

    A7.1.1. Process. Now that you have successfully completed the Aviation

    Maintenance Manager/Ground GFR Course, you are almost ready to begin performing

    AMM/GGFR (hereinafter referred to as AMM) duties. You now have the basic tools

    necessary to do your job, but you still need some hands on experience before you can

    be formally appointed as a DCMA AMM. That hands on experience will be provided by

    this AMM/GGFR OJT program, which you must complete prior to being formally

    designated as a DCMA AMM. Your goal should be to complete your OJT (except for

    observing an Aircraft Operations Inspection (AOI)) within 30 days of receipt of this letter.

    As part of you OJT you will attend an AOI before the AOI team visits your facility, but

    this one phase of your OJT need not be completed prior to your appointment as an

    AMM.

    A7.1.1.1. The OJT portion of your training will not require you to perform tasks

    outside the scope of normal AMM/GGFR duties. In fact, the program is simply a

    structured method of performing your duties in such a way that it will reinforce the

    lessons you received during the course.

    A7.1.1.2. To facilitate your training we are assigning another AMM, as your OJT

    mentor. Your OJT mentor should be able to answer any questions that may arise

    during your training, but feel free to call us at any time. You will also find reviewing your

    AMM/GGFR Course Participant Guide (AMM/GGFR PG) an invaluable tool during your

    OJT.

    A7.2. On-The-Job Training Tasks.

    A7.2.1. Administrative Contracting Officer (ACO) Interview. A7.2.1.1. Review Unit II Lesson A of your AMM/GGFR PG for background

    information on the acquisition process, including a description of ACO duties. If you

    have more than one ACO at your site, you should see the ACO for the contract that will

    have the greatest impact on your job (e.g., largest contract). However, any ACO will do

    for this training.

    A7.2.1.2. During this interview, discuss exactly what the ACO expects from you and

    how you two will interface. The ACO can give you some background history on the

    contract and contractor. Use this opportunity to find out as much as possible on these

    subjects to prepare yourself for the next task. Inquire about subcontractors and your

    responsibilities towards them. Take this opportunity to tell the ACO your expectations.

    Attachment 7 page 1 of 8

    Defense Contract Management Agency Instruction 8210.2 Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    A7.2.1.3. The ACO should understand that per DFARS 228.370(b) [found in your

    APT Reference Book], the Ground and Flight Risk Clause (GFRCDFARS 252.228-

    7001) or Aircraft Flight Risk Clause (AFRCDFARS 252.228-7002) absent a DFARS waiver must be included in all DOD contracts where the cost of aircraft insurance

    exceeds $500 (i.e., virtually all DOD contracts involving aircraft work). A7.2.1.4. In addition, it is important to emphasize to the ACO that the GFRC/AFRC

    involves two separate issues: protection of national assets as well as a government self-

    insurance program.

    A7.2.1.5. Protection of national assets. The GFRC/AFRC involve the absolute

    requirement for contractors and all their subcontractors to comply with the Joint Instruction (DCMA INST 8210.1 (or earlier version)). This compliance requirement is

    automatic, unlike the Government’s assumption of risk. In other words, the Governments assumption of risk does not automatically flow down to subcontracts but

    the requirement to comply with the Joint Instruction does. Each Government aircraft is

    a national asset, the loss of which could potentially lead to years of lost use, possibly

    even affecting national security, as well as significant replacement costs. It is for this

    reason that the DCMA requires GFR/AMM/GGFR oversight and risk mitigation on all

    DoD contracts with the GFRC/AFRC, regardless of whether the Procuring Contracting

    Officer (PCO) has opted to flow down the Government’s assumption of risk. Remember,

    always work with the prime contractor; have the prime contractor prove to you that its

    subcontractor is Joint Instruction compliant.

    A7.2.1.6. Self-insurance. This is the Government’s assumption of risk while Government aircraft under DoD contracts are kept under reasonable conditions at

    contractor facilities IAW the GFRC/AFRC and the Joint Instruction. The concept of self

    insurance is a cost saving issue, as are the regulatory roots of the GFRC and AFRC.

    The PCO must purposely flow down this assumption of risk to any subcontractors, if

    coverage is desired.

    A7.2.1.7. Finally, ensure your ACO is aware that they must review all APT

    correspondence involving corrective actions with the contractor for constructive changes

    to the contract. Annual Survey reports should always be forwarded to the contractor by

    the ACO, never by the GFR. Normally, this is done within 5 working days after

    receiving the report from the GFR.

    A7.2.2. Review the Contract(s) and Statement(s) of Work (SOW).

    A7.2.2.1. Review AMM/GGFR PG Unit II Lesson C to refresh your memory on what

    to look for in an aviation contract. Analyze your contract(s) for safety requirements.

    Review the entire SOW as well; note any Service Guidance that is included therein.

    The background information from your ACO will help at this point.

    A7.2.2.2. At a minimum, most aviation contracts should contain the following

    clauses (either the GFRC or AFRC, usually not both):

    A7.2.2.3. Ground and Flight Risk Clause (GFRCDFARS 252-228-7001) for Fixed-Price, and Time & Materials contracts

    Attachment 7 page 2 of 8

Defense Contract Management Agency Instruction 8210.2

    Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    A7.2.2.4. Aircraft Flight Risk Clause (AFRCDFARS 252-228-7002) for cost-

    reimbursable type contracts

    A7.2.2.5. Aircraft Accident Reporting and Investigation Clause (DFARS 252.228-

    7005)

    A7.2.2.6. Service Guidance. Service Guidance includes the procuring Service’s

    regulations, instructions, flight manuals, and technical orders which are applicable to the

    specific flight and ground operations conducted by the contractor, as specified in the

    contract. Appropriate Service Guidance should be included in the contract and most

    like can be found in the SOW or safety appendices.

    A7.2.2.7. In addition, the following should at least be included for reference:

    A7.2.2.7.1.1. National Aerospace Standard (NAS) 412, FOD Prevention & Tool

    Control

    A7.2.2.7.1.2. National Fire Protection Association (NFPA) 407 - Standard for Aircraft

    Fuel Servicing

    A7.2.2.7.1.3. NFPA 409 Standard on Aircraft Hangars

    A7.2.2.7.1.4. NFPA 410 - Standard on Aircraft Maintenance

    A7.2.2.7.1.5. NFPA 30 - Standard on flammable and combustible liquids

    A7.2.2.7.1.6. NFPA 33 - Standard on spray application using flammable or

    combustible materials

    A7.2.2.7.1.7. NFPA 70 - National Electrical Code

    A7.2.2.7.1.8. A standard for Fuel Storage and Handling. Depending on the contract

    one or more of the following are examples of Fuel Handling standards: Mil-Std 1518,

    Mil-Std-1548, ATA-103, NAVAIR 00-80T-109, T.O. 42B-1-1. (This is not an all inclusive

    list. The important point is that the contract address fuel storage and handling

    requirements.)

    A7.2.2.7.1.9. NAS 3306, Facility Requirements for Aircraft Operations(Note: Only

    compliance with Chapter 5, Aircraft Rescue and Fire Fighting (ARFF) Requirements, of

    NAS 3306 is required as part of the Joint Instruction (in absence of other specific

    Service Guidance)

    A7.2.2.7.1.10. For USAF aircraft contracts: AFI 11-202, Vol. 1-3 and applicable

    AFMC supplements; AFI 11-2FT, Vol. 1-3; AFI 11-401 and AFI 11-301 and applicable

    AFMC supplements.

    A7.2.2.7.1.11. For USN/USMC aircraft contracts: OPNAV Instruction 3710 series and

    applicable aircraft general NATOPS Flight Manuals.

    A7.2.2.7.1.12. For USA aircraft contracts: AR 70-62, AR 95-1, AR 95-2, AR 40-501,

    TC 1-210, the Aircrew Training Manual, and applicable technical manuals.

    A7.2.2.8. While conducting your contract review, start updating your Facility Data

    Sheet (FDS). Much of the information required by the FDS can be found in the contract.

    We cannot overemphasize how important this document will become to you in the event

    Attachment 7 page 3 of 8

    Defense Contract Management Agency Instruction 8210.2 Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    of a mishap. Keep it as up-to-date as possible. You will find the format for the FDS in

    the Joint Instruction, Enclosure 4, Attachment 4. The FDS is also discussed in your

    AMM/GGFR PG, Unit VIII, Lesson D. The clause & requirement reference matrix within

    the FDS format in DCMA INST 8210.1 is part of what you will be addressing at this time.

    Above the matrix (located at the bottom of page 1 of Attachment 4), you will see ―xxxx

    xxxx xxxx xxxx xxxx‖. Insert the last four digits of your contract number(s) in

    place of the x’s to differentiate between the contracts. You will need to read each

    contract you will be overseeing. This may take some time and there’s no time like the

    present. You cannot proceed to the Procedures section of OJT until after you’ve

    thoroughly reviewed all your contracts.

    A7.2.2.9. After you review the contract(s), discuss them with the other members of

    your APT. They should have already reviewed the contract(s) themselves. You cannot

    complete this task until they have completed their respective reviews.

    A7.2.2.10. DCMA QA (Product Assurance) Interview. During the course you

    received a briefing on Critical Safety Items (CSI) and Safety of Flight items (SOF). We

    also spoke on the role of the quality assurance specialist in the APT. Locate your QAR

    and review the following with him/her:

    A7.2.2.11. Government Source Inspection (GSI) in the contract.

    A7.2.2.12. The role of DCMA Product Assurance (PA) at the A/C facility.

    A7.2.2.13. DCMA PA Instruction and Guidance.

    A7.2.2.14. The Safety of Flight (SOF) Plan; SOF characteristics, surveillance and

    documentation, any central data repository or database used, how data is accessed,

    stored, and retrieved.

    A7.2.2.15. Corrective Action Requests issued, customer complaints.

    A7.2.2.16. Contractor quality history and trends.

    A7.2.3. Review the Contractor’s Procedures. A7.2.3.1. Review AMM/GGFR PG Unit IV for background information on this task.

    Use the Contractor’s Procedures Guide (http://home.dcma.mil/dcma-ao/procedures.htm)

    when you review your contractor’s Procedures. Remember it is only a guide (and it is based on the Joint Instruction); your contract(s) will dictate what your contractor should

    address in their contractor's Procedures. Procedures should address the items in the Joint Instruction, in at least as much detail as the Guide does. The bottom line is: if the

    contractor’s Procedures do not detail exactly how to accomplish a particular task or if

    they are insufficient to safely accomplish an operation, they are inadequate. These

    contractor’s Procedures must also describe in detail how the contractor ensures that

    individuals perform only duties they are qualified and authorized to perform.

    A7.2.3.2. After you review the Contractor’s Procedures, discuss them with the other members of your APT. They should have already reviewed the Contractor’s

    Procedures themselves. As with the contract review, you cannot complete this task

    until they have.

    Attachment 7 page 4 of 8

    Defense Contract Management Agency Instruction 8210.2 Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    A7.2.3.3. In coordination with the current/outgoing AMM/GGFR, use the guidance in

    your AMM/GGFR PG, Unit IV, in correcting any deficiencies you may find. If your

    contractor is operating under ―Core‖ Procedures your GFR must coordinate any

    problems you found with those Procedures with all other GFRs signatory to those

    Procedures.

    A7.2.3.4. Aircraft Delivery Procedures. Pay special attention to the contractor’s

    procedures for delivering aircraft. Your APT should also have its own aircraft delivery

    processes included in your unit’s Local Operating Procedures (LOPs). It is critical that

    the combination of these two processes produces a result whereby TDY aircrews are

    hosted in a professional manner. It is the APT’s responsibility to ensure TDY aircrews are comprehensively briefed on the complete status and maintenance history of the

    specific aircraft they have come to pick up, including the status of all the TDs/TCTOs

    that have come out against that aircraft while at your contractor’s facility. Further

    guidance on the DCMA Aircraft Delivery Process requirements can be found in the Joint

    Instruction, paragraph 2.6.5.5.

    A7.2.3.5. Procedures approval. GFRs have 90 days from when they are formally

    designated the GFR to approve the contractor’s Procedures. AMMs are bound by the GFR’s time table. The GFR must review them at least annually thereafter.

    A7.2.4. Review your Contractor’s Mishap Response (or Pre-Mishap) Plan.

    Some would say this OJT task is really a subset of reviewing the contractor’s

    Procedures. Be that as it may, its importance demands greater emphasis.

    A7.2.4.1. Review Unit X for background information on this task.

    A7.2.4.2. Read the contractor’s mishap response plan and compare it to the plan in

    Appendix B of the Contractor’s Procedures Guide (found at: home.dcma.mil/dcma-ao/procedures.htm). Your contractor’s plan should be at least as detailed. If your contractor’s plan is not a joint plan, which is not a requirement, those portions in the

    Procedures Guide Appendix B addressing Government responsibilities will be missing.

    In this case your DCMA Aircraft Operations LOP must include a section detailing the

    Government’s mishap notification procedures for your site.

    A7.2.4.3. Conduct a ―desktop‖ run through with the contractor’s POC responsible for

    the mishap response plan. If during your OJT, the contractor has a scheduled practice

    response you could observe, this would be ideal. DO NOT schedule a mishap exercise just to complete this task. Verify the telephone numbers in the plan are correct.

    A7.2.4.4. Discuss your contractor’s plan with your APT. Is the contractor capable of implementing the plan? Is the plan workable?

    A7.2.4.5. Complete your update of the FDS.

    A7.2.4.6. In coordination with the GFR, use the techniques discussed in your

    AMM/GGFR PG Unit IV as well as in Unit X, for addressing concerns and correcting

    deficiencies.

    A7.2.4.7. If your CMO has an assigned Aviation Safety Officer (ASO), then

    coordinate closely with the ASO when working contractor mishap response issues.

    Attachment 7 page 5 of 8

Defense Contract Management Agency Instruction 8210.2

    Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    A7.2.5. Observe an Aircraft Operations Inspection (AOI). Before your

    organization receives an AOI you need to observe one at a different facility. The

    DCMA-AO Standardization Director (see Attachment 3), will contact you in the next 30

    days and place you in contact with the Team Lead for the AOI you will be observing.

    Funding for your attendance at your ―training AOI‖ is the responsibility of DCMA-AO.

    You will use the 'HQAO AMM Instr & Trn' routing list, and leave the LOA blank on your

    DTS authorization request. Funding for your attendance at your ―training AOI‖ is the responsibility of your unit. You do not have to observe an AOI prior to being appointed

    as a DCMA AMM.

    A7.2.6. Conducting an Annual Survey. Because the timing for your OJT is

    unlikely to coincide with the cycle for your contractor’s Annual Survey, actually

    conducting a survey is not an OJT requirement. Understanding the Annual Survey

    process and the steps involved in conducting a survey are OJT requirements.

    A7.2.6.1. Review AMM/GGFR PG Unit VIII, Lessons B, C, & D, and Tab 2 from your

    AMM/GGFR PG for background information on conducting contractor Annual Surveys

    and AOIs.

    A7.2.6.2. Using AMM/GGFR PG Unit VIII, Lessons B as a guide, review available

    historical data on your contractor (past surveys, the GFR logbook, mishap reports, data

    from the AMM database, etc.).

    A7.2.6.3. Walk through the survey process with your APT and current/outgoing

    AMM.

    A7.2.6.4. Tour the facility with your APT. Have them show you what they look for

    during a survey.

    A7.2.6.5. Currently, DCMA-AO conducts recurring inspections at all our resident,

    and many of our larger non-resident sites. Because the AOI looks at both the

    Government operations (i.e. you) and the contractor, you can use the product of their

    inspection to help you meet your requirement to conduct an Annual Survey. DCMA

    INST 8210.2 describes how to do this, but in a nutshell, take the AOI report along with

    your APT’s observations made throughout the year, and create a report for your

    commander and ACO. The format for the report can be found at:

    http://home.dcma.mil/dcma-ao/files/survey.doc. No further ―Survey‖ of the contractor

    would be required. It is imperative that all observations requiring corrective actions on

    the contractor’s part be routed through the ACO, to the contractor.

    A7.2.6.6. Miscellaneous Survey/AOI Issues. These include information about your

    facility and local area and to assist visitors. Your APT may have packages already

    available containing this information. If so, your task will be to verify the currency of the

    information.

    A7.2.6.7. Find out from your contractor what security clearance arrangements are

    required for entrance into the facility by outside visitors. You will need this information

    for your Survey or your unit’s AOI. A7.2.6.8. Ensure you have current, detailed directions and a map to your facility.

    Attachment 7 page 6 of 8

Defense Contract Management Agency Instruction 8210.2

    Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    A7.2.6.9. Make a list of hotels (and their phone numbers) in the local area for

    visiting team members. Ensure the hotels on your list fall within the local lodging rate,

    or are willing to provide that rate for block reservations.

    A7.2.6.10. Ensure your contractor has a briefing available for visitors describing local

    safety and security procedures. They will need to provide this brief to your Survey team

    members or the AOI team.

    A7.2.7. Commander Interview. Discuss your role as AMM/GGFR and your commander’s expectations.

    A7.2.8. Interview with Enlisted Advisor in CMO Support. CMO Support is the

    primary DCMA-AO entry point for DCMA flying units and APTs on aircraft operations

    issues. CMO Support manages all AO personnel billets and is responsible for

    coordinating DCMA-AO’s response to all waivers to DCMA INST 8210.1 & 8210.2, and

    Service aviation requirements. This interview (by phone) is your opportunity to ask any

    of the remaining billion questions you might have about being an AMM/GGFR in DCMA.

    A7.2.9. Sequence. You can complete your tasks in any order or at any time during your OJT. However, you should try to complete task’s 1 – 4, sequentially. At the

    completion of the interviews you should be clear on your responsibilities as an

    AMM/GGFR in relation to each of these offices. At the completion of the other tasks

    you should be familiar with your contract(s), contractor’s Procedures, & Mishap Response Plan. You will also be able to conduct a survey and write the survey report.

    A7.2.10. Feedback. As someone new to AMM’ing, your fresh perspective is a valuable commodity. We encourage your input on improving this OJT product or any

    other AMM/GGFR process with which you become familiar. We welcome your ideas

    and recommendations for improvement. Feel free to call us or send us an email with

    your ideas at any time.

    A7.2.11. OJT Requirement. You cannot be formally designated as an AMM/GGFR until you complete the AMM/GGFR Course and this AMM/GGFR OJT

    package.

    A7.2.12. Signoff. Once you have completed each task, have the person you are interviewing (ACO, commander) or your OJT monitor sign off the task on the next page.

    If you’re conducting a telephone interview have your OJT monitor sign off the task.

    Once you have completed all the tasks, fax the filled out task completion sheet to 703-

    428-1938 or scan the completed sheet and email it to: ronald.cunningham@dcma.mil.

    A7.2.13. For additional information, or if you have any questions concerning

    OJT or your role as an AMM/GGFR call or email:

    A7.2.13.1. Ron Cunningham, Policy & Training Director (AMM), 703-428-0843, DSN

    328-0843, ronald.cunningham@dcma.mil, or, A7.2.13.2. John Heib, Policy & Training Director (GFR), 703-428-1313, DSN 328-

    1313, john.heib@dcma.mil

    Attachment 7 page 7 of 8

Defense Contract Management Agency Instruction 8210.2

    Aircraft Operations

    Attachment 7 AMM/GGFR On-The-Job Training Program

    AMM/GGFR: _____________________________________

    OJT Mentor _____________________________________

    Task Date Completed Interviewer/OJT

     Monitor

    A7.2.1 ACO Interview _____________ _______________________

    A7.2.2. Contract Review _____________ _______________________

    A7.2.3. PA Review _____________ _______________________

    A7.2.4. Procedures Review _____________ _______________________ A7.2.5. Mishap Response Plan ____________ _______________________

    Review

    A7.2.6. Observe AOI _____________ _______________________

    (No signoff required) (Dates of AOI) (Location)

    A7.2.7. Annual Survey _____________ _______________________

    A7.2.8. Commander Interview _____________ _______________________

    A7.2.9. Enlisted Advisor for _____________ _______________________

     CMO Support

     Interview

    See Attachment 3 for other important contact information for AO.

    Attachment 7 page 8 of 8

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