IPFMA CALLS FOR LICENSING AND REGULATION OF
RESIDENTIAL MANAGEMENT AGENTS
Legislative reform to govern the licensing and regulation of residential managing agents
has been called for by the Irish Property & Facility Management Association (IPFMA).
Speaking at the Association’s 2008 Annual Members Lunch in Dublin (Alexander Hotel),
David O’Brien, chairman of the IPFMA, said that “we believe that the introduction of
licensing and regulation would go a long way towards improving the marketplace for the
consumer and all legitimate managing agents alike”.
David O’Brien called on the government to address the long delay in implementing
legislative measures, which would help to curb less than satisfactory practice by some
managing agents in the residential sector.
“Last year we at the IPFMA welcomed the appointment of Tom Lynch as director of the
National Property Services Regulatory Authority. However, regulation of the industry
depends on formal legislative power being given to the newly established Regulator”, he
“We understand that this has been delayed by up to three years”, he declared, calling for
this delay to be addressed urgently.
David O’Brien, managing director of Acuman Facilities Management Ltd., Dublin, told
the some 350 members and guests attending the lunch that the Association through its
Residential Subcommittee, chaired by Siobhan O’Dwyer of O’Dwyer Property
Management Ltd. (ODPM), has been extremely active over the past 12 months in the
development and promotion of industry best practice in the residential property sector.
The Residential Subcommittee is currently in the process of finalising a position paper
on residential multi-unit property management due to be published shortly.
The paper’s key recommendations include:
1. The development of a National Programme of Education and Awareness
aimed at highlighting responsibilities and the long-benefits of properly
2. The Law Reform Commission to consider the rights of purchasers in the event
of defects occurring outside their dwelling, but within the apartment
complex’s common areas.
3. That a standard process and template be made compulsory for the calculation
and the apportionment methodology for fixing of service charges and sinking
funds to prohibit unfair and inequitable methods and / or the giving of
inadequate rates or inappropriate information on service charges.
4. A defined process for the transfer of the common areas from the developer to
the management company.
5. That guarantee schemes for apartment dwellings in multi-unit schemes be
About 10% of IPFMA members operate in this sector and the Residential Subcommittee
has devoted its work to addressing the need for legislative reform of the legal framework
for residential development, as well as the regulation of residential managing agents.
The Subcommittee has made a number of presentations, including those to the Law
Reform Commission, the new Property Regulator, the Office of the Director of
Corporate Enforcement and the National Consumer Agency.
David O’Brien explained that these meetings were held as part of their initiative in
contributing towards introducing best practice for the industry, “in accordance with our
own key objectives of maintaining the highest levels of professional conduct in all areas
of property and facilities management”.
The IPFMA celebrated the achievement of an important milestone at its Annual Lunch
this year with the launch its newly developed Corporate Member category. The new
membership category will permit corporate bodies whose core business is the provision
of property and facilities management to join the Association.
Mr. O’Brien said that the IPFMA Membership Subcommittee, under the chairmanship of
Peter Maloney of Most Management, Dublin, had drawn up strict selection criteria for
the new membership category. He also announced that the IPFMA’s existing code of
conduct has been modified.
“We believe that this new form of membership will benefit the industry as a whole by setting out published standards that must be adhered to at all times by participating
organisations. These standards will be based on industry best practice, as well as
legislative compliance”, stressed David O’Brien.
Prior to the Annual Lunch, a presentation ceremony took place (Alexander Hotel) with
certificates presented to 24 of this year’s diploma course graduates, who are employed
with financial institutions, large corporations and semi-state bodies, as well as
development companies and estate agencies.
Guest speaker at this year’s lunch was the international rugby player Paul Wallace.
Every year the IPFMA’s turnout is well in line with its annually increasing membership,
which currently stands at over 500 members countrywide.
Jennifer Gahan, IPFMA general manager, at Tel: 01 6691954
Note to editors: The IPFMA, formed in 1989 under the auspices of the Society of Chartered Surveyors, now has over 500 members countrywide, an additional 100 members on last year. It
represents the fast-growing property and facility management profession which involves the
application of multi-disciplinary skills vital to the operation of the property and construction
industries of today, ranging from property strategy and space management, to building
maintenance and contracts management.