Lynn Gustke, MHRM

By Jesse Gonzales,2014-05-14 01:53
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Lynn Gustke, MHRM

     Lynn Gustke Cell 480/236-9327


    Master’s Degree HR and AIR Certified Recruiting Professional

     Business Partner/Problem Solver Master’s Degree extensive background in: Employee Relations, Recruiting, Training, Retention, Job Coaching, Human Resources,

    Project Management & Information Technology

Results-oriented with a proven track record of: Out-of-the-Box thinking, Analysis,

    Strategic Planning and Executing of successful Recruitment Strategies.

Selection and Implementation Recruiting Software & Methods, EEO/AA Reporting &

    Preparation, HR Records Management & Retention.

• Proven “roll-up-the-sleeves” Leader, expert at designing and motivating teams;

    creative, effective interaction with Senior- level and support-level personnel.

Accomplished Trainer, Public Speaker and Writer: Powerful Communication and

    Presentation skills; Work Flow & Process Improvement; ISO Certified.

Highly Ethical Leader and Team builder: Process Improvement and Re-engineering

    Specialist Accountable and Reliable.


    2007 Certified Mediator Solve It! Gilbert, AZ

    2005 CIR Airs Certified Internet Recruiter Chandler, AZ

    2000 Teaching Certification Maricopa Comm Colleges Phoenix, AZ

    1995 MHRM - DeVry Universities / Keller Graduate School Mesa, AZ

    1984 BFA - Arizona State University Tempe, AZ

Work History

    Tolt Service Group Recruiter/HR Generalist 10/06 Present Resource Accounting Staffing Division Mgr 12/05 - 10/06

    Countrywide Financial Contract Recruiter 05/05 - 12/05

    JPMorgan Chase Corporate Recruiter 02/03 05/05 Choice One Mortgage HR Consultant/Recruiter 08/02 02/03 eFunds Corporation HR Program Mgr/Recruiter 04/01 - 08/02

    IPS Sendero HR Administrator 01/00 10/00 Robert Half, Adecco Recruiter 03/97 01/00


    Tolt Service Group Tempe, AZ 10/06 present

     Sr. HR Generalist / Corporate Recruiter

     Performed all HR Generalist duties including Employee Relations,

    Investigations, Unemployment Hearings, Disciplinary Actions

     • Developed Corporate Culture objectives and statements for organization

     • Managed Corporate Recruiting for temp, temp to hire and direct hire

     • Recruited, coordinate interviews and new hires in 44 states nationally

     • Negotiated contracts for all recruiting resources and agencies

     Created and Delivered Corporate Training for Hiring Managers;

     "The Perfect Interview" “Management Development” and “Level 3 Supervisors”

     • Established selection criteria for all company positions

     • Sourced candidates in all markets for strategic positions through AIRS

     advanced search techniques

     • Established Applicant Tracking and Requisition Tracking Systems for Reporting

     Resource Accounting Tempe, AZ 12/05 10/06

     Staffing Division Manager

    ? Increased field employees from 4 to 28 in 3 months; increased revenue 50%

    ? Recruited and sourced candidates to fill 100% of open positions

     ? Networked to build professional relationships with clients and closed contracts

     ? Signed national staffing contract with Countrywide and Safeway Corporation

    Countrywide Financial Chandler, AZ 05/05 12/05

     Contract Recruiter

    ? Recruit and source VP and Manager level candidates for Corporate

    ? 178 positions filled in 6 months

    ? Managed 360+ open requisitions for 80+ managers

    JPMorgan Chase Phoenix, AZ 02/03 05/05

     Corporate Sr Recruiter / National Consultant

    ? Recruited and sourced VP to call center candidates

    ? Managed National Title and Escrow company banking products

    Choice One Mortgage (consultant) Phoenix, AZ 08/02 02/03

     HR Consultant / Corporate Recruiter

    ? Structured recruiting and HR departments for start up mortgage co.

    ? Recruited and trained 27 loan officers, 3 processors and 1 receptionist

    eFunds Corporation Scottsdale, AZ 04/01 08/02

     HR Program Manager / Corporate Recruiter

    ? Supervised staff of 6 in 2 states

    ? Structured Recruiting, Screening, Reporting, Orientation & Offers

    ? Selected and Implemented Recruiting Software (Peopleclick)

    ? Selected and Implemented Records Management Software

    ? Designed all National Recruiting Materials for MBA Conferences

     ? Completed 6 Corporate Objectives in 17 months (11 mo. ahead of schedule)

     Established MBA recruitment strategy/coordinated hire

     of 12 MBA students in our first year.

     ? Selection & Implementation of Recruiting Software

     ? Selection & Implementation of EEOC & HRIS Software

     ? Completion of 6 Affirmative Action Plans (5 States & 1 Corporate)

     ? Centralized HR Records from 5 States & 2 Canadian Acquisitions

     ? Selection, Implementation & Automation of Records Retention Retrieval

     Software/conversion of all HR records retrieval at any managers' desktop.

     ? Established National Drug & Background Screening Contracts to assure

     consistent hiring and screening guidelines were met.

     ? Established Recruiting & HR Structure for startup Mortgage Company

    IPS Sendero Scottsdale, AZ 1/00 10/00

    HR Administrator / Corporate Recruiter

    ? Recruited candidates for AZ market; prepared offers and relocation

    ? Conducted new hire orientation, benefits enrollment

    ? Prepared and delivered Management Training for harassment classes

    Adecco, AppleOne, Robert Half Tempe, AZ 3/97 1/00

    Recruiter / Branch Manager

    ? Signed MCI client and filled 800+ technical positions

    ? Recruited CFO, CEO, Accounting Managers and Financial Analysts

    ? Managed staff of 6 recruiters and assisted with business development

    ? Developed base of 40 clients in a 6 month period; increased revenue 32%

    ? Made start up brand and branch profitable in 13 months

    Community Service & Organizations

? SHRM Society of Human Resource Managers 2000 - Present

    ? Tempe East Rotary - Rotarian 1995 - Present

     Current Treasurer & New Member Recruiter

     Past President

     Past Vocational Services Director

     Past Community Services Director

     Past Club Services Director


     2005 Centennial Rotarian of the Year

     2004 Outstanding Rotarian of the Year

     2003 Volunteer of the Year

? San Marcos Estates Homeowners Association 1998 - Present

     Current President

     Current CC& R Revision Subcommittee

     Past Treasurer

     Past Secretary

? American Business Women’s Association 2006 Present

     Vice President Ahwatukee Foothills Chapter

? Fire Department City of Chandler 2007 - Present

     Newsletter Staff

? Boys & Girls Club of the East Valley 1998 - 2005

     Past Member Personnel Review Board

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