ERIC A. CAMPBELL, CCIE? NO. 2514
25 MEEKER PLACE • MILLBURN, NEW JERSEY 07041-1107 • CELL: 973-951-3159 • firstname.lastname@example.org
NETWORKING / INFRASTRUCTURE ENGINEERING MANAGER
CCIE? Routing and Switching certified with over 20 years’ experience in various computer networking
Management – Over 11 years’ experience leading teams and over 6 years’ managing staff. Well seasoned in all routine supervisory matters including hiring / firing, “on-boarding,” scheduling and attendance, policy compliance,
setting objectives and performance appraisals.
Consulting – Strength in technical services and support within diverse environments ranging from multi-service,
multi-vendor networking through “Wintel” desktop/laptop and client-server to mainframe and large scale data processing. Skills also include project management, needs identification, RFP response and proposal preparation,
formal and ad-hoc presentation and full sales cycle support.
Design / Analysis – Core competencies in networking architectures and routing and switching, with additional
experience in related technologies including telecommunications, web and related content development and delivery,
security, wireless networking, server and desktop OS, network management tools and IP telephony. Also versed in
other infrastructure technologies related to software development, database design and administration and client-
server and centralized (mainframe) computing.
CCIE? (Cisco Certified Internetwork Expert – Routing / Switching) No. 2514 since Feb. 1997
Cisco CIP (Channel Interface Processor) Certification Oct. 1997
Alliant Technologies LLC, Morristown, NJ Nov. 2007 – present
Various customer facing consultative network engineering projects:
? Network Engineer for 250+ site frame relay to MPLS migration for regional retailer - configuration and
deployment, field technician support, project management, customer relationship management
? Lead Network Engineer for 12+ international MPLS WAN with Cisco WAAS, top-down Quality of Service
(QoS) implementation, multi-site Internet access
? Lead Network Engineer for multi-homed ISP Internet (BGP) deployments
? Lead Network Engineer for complete network architecture (LAN, MAN and WAN) re-design
? VPN deployments ? Cisco PIX to ASA migrations
? Wireless LAN deployments ? Network assessments
Pre-sales and post-sales support, project management.
Self-employed, dba Excellent Creations Jan. 2005 – present
Creative Services Consultant
Provided consultative creative services around audio recording and editing, live sound reinforcement,
CD production and duplicating, music performance and production, desktop publishing, typesetting,
typography, and web and print media development and production.
Dimension Data, New York, NY Sep. 2003 – Nov. 2004 (RIF)
Performed day-to-day management and scheduling of technical engineering staff, post-sales project
management and support, pre-sales support, account planning, consultative technical engineering
services. Helped improve customer satisfaction scores from 4.5 to record setting 4.8 / 5.0, and drove staff
morale to new high levels while increasing staff productivity and compliance to policy and practice
standards. Member of national award-winning sales team and sole technical leader for all global
accounts (and others) based in North America. Responsible for technical and financial project success,
customer satisfaction and vendor / partner relations and management.
Self-employed Dec. 2002 – Aug. 2003
ERIC A. CAMPBELL, CCIE? NO. 2514 PAGE 2 973-951-3159
Senior Networking Consultant
Provided consultative technical engineering services for a national charitable foundation under a 6-month
contract related to network security (PIX migration from BorderManager-based firewall solution), remote
access through virtual private networking (VPN), installation of a content networking solution and IOS /
CatalystOS selection, testing and support.
Provided network operations and engineering services under a 3-month contract for an international
pharmaceutical company. Day-to-day support of 400+ router international WAN and regional LAN/MAN
environment. Led design effort to increase security of out-of-band access to internetworking devices and
participated in a team tasked with disaster recovery planning and testing.
AlphaNet Solutions, Inc., Cedar Knolls, NJ Sep. 2000 – Jun. 2002 (RIF)
Principal Consultant (2002)
Systems Architect (2000–2001)
Provided consultative technical engineering services to medium and large business clients, sales support,
business development and technical team leadership. Highlights include: conducted a router configuration
audit on 300+ routers for a large data processing firm; planned a comprehensive infrastructure assessment for
an international pharmaceutical company; provided ongoing design, configuration and other support services
for a 600+ site regional banking corporation in the context of a merger; helped to define and launch a new
consultative services department within AlphaNet; played lead role in AlphaNet’s achievement of Cisco Silver
Certified Partner status; and, acted as key liaison for the company within Cisco’s Channel Partner program.
IBM Global Services, Cranford, NJ Apr. 2000 – Aug. 2000
Consulting I/T Architect
Provided technical engineering services to enterprise clients. Highlights include: participated in a team
responsible for a multi-site new technology deployment for a nationwide education provider, including ground-
up development of IP architecture (renumbering planning and address allocation, DNS naming, site planning,
procedures development, equipment recommendations, configuration and installation, etc.); and, planned the
relocation of all centralized server resources for a major international bank, including server consolidation, rack
planning, power and environmentals planning.
Bear, Stearns and Co. Inc., Whippany, NJ Jun. 1999 – Mar. 2000
Vice President (Network Operations Shift Manager)
Assisted in ramping up Cisco technology expertise in Operations and Engineering departments which were
previously Nortel technology-based, provided technical leadership in troubleshooting highly redundant
worldwide data network, managed trading shift of Network Operations and co-managed all other shifts (total of
23 staff + 9 consultants), and provided planning and technical support during Y2K preparation.
Netera, Parsippany, NJ Oct. 1996 – Jun.1999
Senior Network Engineer
Provided consultative technical engineering services to medium and large business clients, sales support and
technical team leadership. Highlights include: performed design and third level technical support services for
a 14 month contract in a large, diverse, international networking environment; established ground-up network
connectivity for an internet publishing start-up; led teams of 3-10 engineers and performed project
management for overlapping, mixed discipline projects; and, played lead role in Netera’s achievement of Cisco
Silver Certified Partner status. Participated in President’s Technical Advisory Council from its inception, and
elected as “Network Wizard” by management – only engineer to be so recognized.
Corporate Express, Whippany, NJ Feb. 1996 – Oct. 1996
Supported all regional data communications infrastructure, involving mixed AS/400, PC/server and mainframe
environments. Designed and developed several database applications in MS Access, providing sales force
automation functions (sales budgeting and reporting, activity tracking, prospect management) and performed
ongoing technical support for sales force. Also installed corporate PC software solutions in customer
environments, allowing for increased sales and decreased cost per order.
ERIC A. CAMPBELL, CCIE? NO. 2514 PAGE 3 973-951-3159
The Prudential Insurance Company of America, Roseland, NJ Apr. 1988 – Feb. 1996
LAN Analyst (1994–1996)
Programming Analyst (1990–1994)
Asst. Programming Analyst (1989–1990)
Supported 1.2+ TB MVS DASD complex. Created JCL and REXX scripts to completely automate most job
functions and eliminated the need for one human operator. Also developed a DASD usage projection system
to simplify DASD inventory management. Pioneered use of several technologies within environment, including
IBM 3990/3390, HDS 7890, STK silos and DMS/OS management software.
Transferred to networking department and took lead of all SNA network-related issues for 27 VTAM hosts (VM
and MVS) and 117 NCP subareas. Solely supported several systems enterprise-wide, including Relay/3270,
X.25 NPSI, NTO and EP. Primary manager of 50,000+ terminal SNA worldwide network and 9,000+ user dial-
in environment. Provided documentation and training to other departments. Co-developed a sales agent
automation dial-in application.
Transferred to telecommunications department and lead design and support efforts for then emerging network
technologies around 200+ router infrastructure supporting TCP/IP, NetBIOS/NetBEUI, Novell NetWare,
AppleTalk, DECnet and SNA.
Training “U” For Fitness (T.U.F.F.), Millburn, NJ May 1994 – Oct. 1995
Co-owned and managed all business affairs for personal fitness training services firm. Did all accounting,
including tax reporting, general ledger, payroll, A/P and A/R, etc. Involved in sales, purchasing and all other
aspects of the small business firm.
EDUCATION AND TRAINING
“Let’s Get Real or Let’s Not Play,” “Winning Management Strategies for the Real World,” “In Search of
Excellence,” “Becoming One Voice,” Quality, Managing Diversity, Project Management, Technical Writing,
? Cisco coursework: VPN3000-series Virtual Private Network Concentrator Configuration and Installation,
MC3810 Multiservice Concentrator Configuration and Monitoring, Internetwork Troubleshooting,
Internetwork Design, Router Configuration (both Introduction and Advanced courses)
? Nortel coursework: Centillion Switching v3, Advanced IP Routing
? IBM SNA coursework: APPN (Advanced Peer to Peer Networking) Introduction, APPC (Advanced Program
to Program Communications), LU Data Flow, SNI (SNA Network Integration), NCL (Network Control
Language), Applied VTAM (Virtual Telecommunications Access Method)
? UNIX Introduction
B.S.E.E. (Bachelor’s of Science in Electrical Engineering) Jun. 1987
The Pennsylvania State University, State College, PA
Focus on computer programming, architecture and systems design.
Summit Chorale, Inc.: Member Sep. 1994 – Present
Webmaster and Postmaster Apr. 1996 – Present
Trustee Feb. 1995 – Feb. 2000
Internet Engineering Task Force (IETF): Member Mar. 1998 – Jun. 2002
IP Next Generation (ipngwg) Working Group
Next Generation Transition (ngtrans) Working Group
Internet Society (ISOC) International: Member Mar. 1998 – Feb. 2000
Internet Society, New Jersey Chapter (ISOC-NJ): Charter Member Apr. 1999 – Mar. 2001