Charles Sirois resume

By Warren Arnold,2014-05-24 00:35
7 views 0
Charles Sirois. O: 860.779.0656. C: 860.481.1212. Seeking Position as: IT Pre Sales Technical Engineer/ Manager, NYC - Boston ? Hartford

Charles Sirois

    O: 860.779.0656

    C: 860.481.1212

    Seeking Position as: IT Pre Sales Technical Engineer/ Manager, NYC - Boston Hartford

    Work History Apr 2007-Present Sr. Sales Engineer” East Coast Sales (Canada to FL) Senforce Technologies Responsible for technical account penetration, account development, and technical win. Manage problem

    resolution for territory accounts. Develop and drive sales in the greenfield commercial space on the eastern

    seaboard including Canada and Europe utilizing resellers and partners. Manage & track evaluations, proof

    of concept, account activity. Act as a resource for general corporate security, wireless security, firewall

    implementation, and mobile data control. Maintain and demonstrate complex server client security

    infrastructure “on the go” utilizing VMWare. Develop and maintain a hacker skill set in order to provide

    penetration testing and demonstrate the lack of security posture in real time. Perform security seminars and


    Sep 2005-Apr 2007 “Sales Engineer” Attachmate-NetIQ Articulate solutions to customers. Provide account penetration and strategy. Form initial relationship trust

    and become a close advocate. Uncover additional opportunities in existing customers. Understand

    customer/ prospect needs and hurdles to streamline the sales process. Map prospect goals to solutions

    reaching the prospects end goal and closing business. Cold call, demo, proof of concept, and present

    independently. Internally advanced certified in all product lines and effectively selling more than 27

    enterprise scale products. Work closely with partners/ channel to establish relationships. Liaison for

    channel partners, post sales services, and product development. Fill the pre & post sales gaps to insure

    territory success.

Apr 2001-Sep 2005 “Systems Engineer Project Leader Tufts Health Plan

    Sold technical solutions internally. ITIL, HIPAA, DOD C2, and Sarbanes Oxley (SOX) management.

    Provided final tier support for end users, helpdesk, servers, and desktop support. Managed multiple

    business relationships such as vendors and partners. Developed automation applications. Introduced and

    customized new technologies to fit organizational needs. Business to business information and application

    integration. Team technical mentor and trainer. Managed disaster recovery.

    Jul 1999-Jan 2001 Network Manager Esron Systems Contractor for Citibank Corporation Managed and lead the NT and Novell infrastructure. Managed 24x7 on call support for a 500 user call

    center. Responsible for site desktops, servers, LAN/ WAN, and general management. Managed multiple

    business partners and vendors. Liaison for Enfield location to corporate and consultant/ partner


    Feb 1998-Dec 2001 Partner/ Owner Riddip Industries & Springfield PC Partnered in two successful startup firms. Managed all aspects of business including sales, marketing, retail

    management, staffing, and partner relations. Established and managed the Eastlongmeadow MA data center

    & training facility, and Putnam CT data center. Establish web presence of and its marketing


    Mar 1999-Jun 1999 “Contractor” Compaq, Unilever, United Swiss Bank, Greenwich

    Technology Partners, The Computer Merchant

    Self marketed as a solutions contractor. Quickly learned and adapted to different architectures/

    methodologies and provided solutions. Managed project teams and met required deadlines. Partnered with

    customers internal IT. Understand customer needs and hurdles to streamline the solutions/ sales process and

    uncover additional opportunities.

    Jan 1998-Jan 1999 “Engineer” PMA Industries

Customer facing technical pre and post sales role. Earned Fender Platinum level engineer status. Inventory

    and budgeting for parts and equipment. Managed the Engineering department and all its internal functions.

    Managed customer and vendor relationships. Repaired and redesigned equipment as needed.

Sep 1994-Mar 1997 “Calibration Lab Supervisor AT3” US Navy

    Honorable Discharge Veterans status. Served aboard the USS Abraham Lincoln (CVN-72) aircraft carrier.

    Earned South East Asia Service Medal and awarded the Bronze Star. Major roles were Calibration

    laboratory supervisor (12 personnel) and Unit 76 Emergency Repair Team Leader (team of 40 -70

    personnel). Responsible for laboratory computing systems and network. Self educated in aviation

    electronics to assume the rank of AT3. Trained and managed in a culturally diverse overcoming learning

    disabilities and language barriers.

    Technology Skills Proficient or Expert in the following

    Security Best practices and policies ? Attempt Detection ? Auditing ? Threats and

    Countermeasures Management ? Vulnerability Assessment ? Penetration Testing ?

    Operating System Security ? IIS Security ? File System Security ? HIPAA Compliance ?

    Department of Defense ATO C2 Compliance ? Sarbanes Oxley (SOX) Compliance ?

    Gramm Leach Bliley (GLBA) ? PCI ? FISMA ? ISO 17799 ? CobiT ? NetIQ Security

    Manager ? NetIQ Vulnerability Manager

    Microsoft Windows Server 2003 ? Windows 2000 Server ? Windows NT 4.0 Server ? Group Policy

    ? NT 4/ Novell to 2000 Active Directory Migration ? NT 4/ Novell to 2003 Active

    Directory migration ? Windows 2000 to Windows Server 2003 Active Directory

    migration ? MS IIS ? MS Cluster Server ? MS Load Balancing Server ? MS Terminal

    Services ? AD infrastructure design ? Outlook Web Access ? MS Exchange ? SMS 2003 ?

    SQL Server

    Citrix MetaFrame XPe ? 1.8 to XPe Migration ? Custom application packaging ? NFuse Web

    Portal ? Citrix Infrastructure Design and Management

    Recovery 2000 Active Directory ? 2003 Active Directory ? NDS ? NT 4 SAM ? NDS for NT ?

    NetBackup Data Center ? Sungard ? StorageTek Robotic Library ? Arcserve

Novell Novell Netware ? NDS for NT ? Zenworks

Linux Red Hat ? Suse ? Apache

    Customization MS Visual Basic ? Batch Scripting ? ASP ? Summit ? Kix ? XML ? HTML ? JAVA Script

    ? Macromedia Flash ? WMI Scripting ? Visual Basic Scripting ? PHP ? .net

    Management NetIQ AppManager Suite ? HP Insight Manager ? SMS 2003 ? McAfee EPO ? EMC

    Visual SRM ? NetIQ Operational Change Control Suite

    Other McKesson CCMS ? Captaris Rightfax ? Sungard Macess ? Cisco Registrar ? Adaytum ?

    HIPAA ? SOX ? LDAP Scripting ? Wireless Networking ? PKI Infrastructure ? HP Blades

    ? VOIP ? Tibco Integration


    US Navy (FAA)

    New England Institute of Technology Warwick, RI "BEE" Bachelors Electronics Engineering

    "ASCIS" Associates Computer Information Systems (Equivalency exams passed)

Report this document

For any questions or suggestions please email