SC v10.60 install wizard does not recognize the
correct support agreement expiry date
When the CE operating system is being upgraded, SC asks for a serial number and checks the
Authorization code. Even though a customer may have valid support, SC complains the expiry
date has passed:
The problem is with the install wizard. It is comparing the Current date to the Entitle date. It really should be comparing the SC v10.60 Build date to the Entitle date. NOTE: there is a similar check preformed in the SC software - this check is working correctly.
Set your PC clock date back to the year/month your support is valid to. Reset your PC date after
completing the CE OS upgrade.
If the user has a timed Terramodel, Paydirt or HydroPRO lock and they turn the system time TechnicalTIPback more than 24 hours and then start either program the lock will be disabled and have to be
End users should only have a timed lock if they are evaluating the software.
Dealers should all have timed locks.
Product: TSCe SC and DTU Date Created: 16 May 201018 February 2003 Model / Version: v10.00 and above Date Last Altered: 16 May 2010 Originator: Adnan Arslanagic Approved: Trimble Navigation Limited 645 North Mary Avenue Post Office Box 3642 ? Copyright 2001, Trimble Navigation Limited. All rights reserved. The Globe and Triangle with Trimble is a trademark of Sunnyvale, CA 94088-3642 Trimble Navigation Limited. All other trademarks are the property of their respective owners. This document is for http://www.trimble.com informational purposes only. Trimble makes no warranties, expressed or implied, in this document.
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