Unit Five Case Study
Manager:Good morning! I’m a manager of The HR Department.
Now, there are some problems in our department.
Let’s study the problems and find out the solusion. A: What are your problems?
M: First, it is the space problems.
B; Space problems？
M: Yes,our staff do not like the open-plan office. They don’t
have enough space or priyacy. Many of them work in
small areas without windows. The office is noisy and
staff are often interrupted by colleagues. C: We could build some windows, keep the air freshly. D: If have some problems, I think we should discuss quietly
and keep the office quiet.
E; Why not separeted everyone’s work place by glasses?
M: Yes, that’s a good idea. There’s another problem, because
of the redundancy, staff are working harder and longer
hours. Also, they have to attend too many meetings
and deal with too much paperwork. The company is
monitoring their work more closely and controlling
them more than ever before.
B: I suggest to cancel some unnecessary meetings, at the
meantime, reduce the paperwork.
A: I think monitor is neceeeary, but some staff also have the
space that belongs to themselves.
M: The monitor is only monitoring their work more closely,
not want to monitor their own life.
C: Why not refuce the workloads?
M: Yes, I agree with you, staff should work as usual, not
overtime. And the third, some of the HR staff have
suffered great emotionl strain from the redundancy
D: I think redundancy is necessary, that is good for refine the
agency, if you good enough, you would not to asked to
B: But this always make staff nervous, that is not good for
E: I think I agree with you. How about employ some
physicians, and organize staff to do some sports. M: Good,I will think about that suggestion. And, there is a
new rumour about possible further redundancies. A: That is so easy! Why don’t you stand out to explain that is
only a rumour to the staff?
M: Yes, I will. The new Director is unpopular, she never get
along with others. What should I do?
B: How about call the handsome staff to speak to her
D: Haha! That’s interesting!
C: I’m not sure I agree. I think you should hold some group
activities frequently. It is good for communicating
M: Ah, right! And the last one, several good HR personnel say
they will resign unless the situation improves. E: What is the situation?
D: May be there have many situations.
E: I think you should collect the problems about what they
C: Improving the environmemt,improving the system. A: Yes, that is very good! I support you!
M: Does anybody has idea too?
______That’s all,thank you very much!