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Vita 10-13-93 1

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Vita 10-13-93 1

    CURRICULUM VITAE

    Abbreviated

    John D. Blair

    Georgie G. and William B. Snyder Professor in Management

    Rawls College of Business • Texas Tech University • Lubbock, Texas • 79409-2101

    Office: (806) 742-2134 • Fax: (806) 742-2308 • Home: (806) 795-4283 • jblair@ba.ttu.edu

    Education:

     PhD University of Michigan, 1975

     MA University of Michigan, 1972

     Columbia University, 1966 - 67 (Graduate studies interrupted for military service)

     BA Gustavus Adolphus College, 1966

    Honors and Awards (selected):

Elected to be a Fellow of the Southern Management Association, August 2000

     (No more than five percent of SMA members can be selected for this honor.)

     For “significant contributions to the science and practice of management by superior research and

    scholarship and by service to the Southern Management Association.”

Recipient of "The Myron D. Fottler Excellence in Service Award," August 2000.

     From the Health Care Management Division of the Academy of Management.

     “In recognition of long-standing and ongoing commitment to the field of health care management.”

Recipient of the 1994, 1995 and 1997 "Best Theory to Practice Paper Awards"

     From the Health Care Management Division of the Academy of Management.

     Awards sponsored by Health Care Management Review. (Senior author of each)

    Recipient of the 1995-1996 College of Business Administration Research Award,

     For “outstanding contributions to his field,” Texas Tech University

    Recipient of the Texas Tech University Outstanding Researcher Award, 1995

Recipient of the 1994 Senior-Level Healthcare Executive Regents Award

     From the American College of Healthcare Executives for

     "building bridges between theory and practice."

    Recipient of the Texas Tech University President's Award for Academic Achievement,

     For "distinguished teaching, research and service," 1991

    Recipient of the Texas Tech University President's Award for Excellence in Teaching, 1984

University of Maryland General Research Board Faculty Research Grants, 1976 and 1980

Horace H. Rackham Prize Fellow (Ford Foundation), University of Michigan, 1973-1974

Bronze Star Medal, Joint Service Commendation Medal, Army Commendation Medal,

     Paratrooper Jump Wings, U.S. Army, 1968-1971

Fellow of the Faculty, Columbia University, 1966-1967

    John D. Blair 2 February, 2004

    Current Faculty and Academic Leadership Roles:

    2003-present Georgie G. and William B. Snyder Professor in Management

     Rawls College of Business, Texas Tech University

    ? First faculty member to hold Snyder Professorship

    ? Teaching and research focus on:

    o Strategic Thinking & Entrepreneurial Action in the Health Care Industry

    o Bioterrorism Preparedness, Attack and Response

    o Terrorism and Business Continuity

    o Strategic Management and Leadership Configurations

    o The Role of Paradox in Leadership and Strategy

    2001-present Founding Chief of Bioterrorism Studies

     The Center for Healthcare Leadership and Strategy,

     Rawls College of Business Administration, Texas Tech University

    ? Bioterrorism Studies Group provides research and education for

    o Healthcare Organizations, e.g., hospitals, medical groups

    o Business and governmental organizations

    ? Bioterrorism Response Project (2002) on bioterrorism leadership and strategy issues:

    o Preventing or preparing for mass casualties

    o Responding to successful attacks

    ? Service focus on “citizen patriot” challenges in homeland security

    ? Research focus on integrating theoretical and empirical management research with

    understanding of:

    o Terrorist organizations (e.g., as entrepreneurial firms) and

    o The environmental jolt that their actions provide for other organizations (e.g.,

    business firms, components of the military and healthcare organizations).

    1997-present Founding Director

     The Center for Healthcare Leadership and Strategy,

     Rawls College of Business Administration, Texas Tech University

    ? Industry-specific center for research and executive education

    ? Editorial office for Advances in Health Care Management (JAI/Elsevier Press)

    o Endorsed by Health Care Management Division of Academy of Management

    ? Facilitates faculty and doctoral student research

    ? Supports new Executive MBA for Physician Leaders

    o First and only Executive MBA in Rawls College

    ? Raises funds and supports John A. Buesseler, MD, MSBA Distinguished Lecture

    Series

    o Brings in leaders in the health care industry

    o Meetings and presentations to community, faculty and students

    o Leads to ongoing relationships with HOM Programs and Center

     US-Mexico Sustainable Development Program:

    ? Focus on health, safety and environment issues in implementation of NAFTA

    ? Endorsed by:

    o US-Mexico Chamber of Commerce

    o US-Mexico Cultural and Educational Foundation

    ? Program provides research and education leadership for

    o “Seven Principles of Environmental Stewardship” Program initiated by US

    and Mexican Governments (EPAs) and US-Mexico Chamber of Commerce

    o Health Sector Taskforce of US-Mexico Chamber of Commerce

    John D. Blair 3 February, 2004

Former Faculty Roles:

1997-2003 The Trinity Company Professor in Management and Healthcare Strategy

     Rawls College of Business, Texas Tech University

     School of Medicine, TTU Health Sciences Center

    ? First faculty member to hold The Trinity Company Professorship

1988-1997 Professor of Management and Health Organization Management

     College of Business Administration, Texas Tech University

     School of Medicine, TTU Health Sciences Center

1984-1988 Associate Professor of Health Organization Management

     School of Medicine, TTU Health Sciences Center

    1981-1988 Associate Professor of Management,

     College of Business Administration, Texas Tech University

    1975-1981 Assistant Professor of Sociology,

     University of Maryland (College Park)

    1969-1970 Instructor in Sociology,

     North Carolina State University, Fort Bragg Campus, Part-time.

    1967-1968 Instructor in Sociology, Gustavus Adolphus College

Former Academic Leadership Roles:

    2001 Consultant to the Chancellor

     Texas Tech University System

    ? Consulting project to assess and redesign system-wide development efforts across

    campuses in multi-institutional system

    ? Worked with Deputy Chancellor for System Operations

    ? Interviewed and discussed issues with all key system stakeholders:

    ? Streamlined operations and reduced redundancy system-wide

    ? Enhanced system integration and increased synergy across units

    ? System CFO projected $1.6 million annual cost-savings

    ? (Spring and summer, part-time)

    1999- 2000 Executive Director

     Health Organization Management (HOM) Programs

     (College of Business and School of Medicine)

    ? First to hold new position to lead expanding family of related health care management

    programs linking business and medicine:

    o BBA/MBA (HOM)Based on Honors Program in Management

    o MBA (HOM)

    o MD/MBA (HOM)

    o PhD (HOM)

    ? Directed program leadership team consisting of:

    o Director of Admissions and Placement

    o Director of Advising and Operations

    o Program Coordinator

    ? Dual-accredited by AACSB and ACEHSA

    John D. Blair 4 February, 2004

    o MBA Program is one of only nine such MBA-based, dual-accredited programs

    (includes Kellogg, Wharton and Duke)

    o MD/MBA Program is only fully accredited four-year program

    o Reaccredited in Year 2000

    ? Programs supported by Center for Healthcare Leadership and Strategy

    1997-1998 Area Coordinator (Department Chair)

     The Area of Management, College of Business Administration

     Texas Tech University

    ? 14 Professorial Faculty, 6 Lecturers, 10 Teaching Doctoral Students

    ? Created Area-wide Academic Program Council to increase administrative integration

    and synergy

    ? Developed Honors Program in Management (HPM):

    o University‟s first formal honors major in collaboration with Honors College

    o College‟s first explicit 120-hour “Pre-MBA” Program

    o Seamless BBA/MBA in 150 hoursmost popular option

    ? New HPM-Based Programs:

    o Applied Leadership

    o Entrepreneurship and Family Business

    o Health Organization Management

    ? Linked each academic program to one or more of Area‟s four centers to increase

    support and faculty research and teaching synergy:

    o Center for Entrepreneurial and Family Business

    o Center for Healthcare Leadership and Strategy

    o Institute for Leadership Research

    o Texas Center for Organizational Innovation

    1984-1994 Founding Director

     The MBA and PhD Programs in Health Organization Management

     College of Business Administration, Texas Tech University

    ? Built new program upon generic MBA and PhD in Management

    ? MBA initially Dual-accredited by AACSB and ACEHSA in 1994

    ? Developed industry-specific research program to integrate faculty teaching and

    research

    ? Ensured health care management research was recognized in merit and promotion and

    tenure systems

    ? Facilitated faculty involvement and leadership in Health Care Management Division

    of Academy of Management

     Simultaneously served as:

     Associate Chair, Department of Health Organization Management

     School of Medicine, Texas Tech University Health Sciences Center

    ? Programs are joint ventures with the School of Medicine

    John D. Blair 5 February, 2004

    1994-1997 (Last) Director

     The Institute for Management and Leadership Research (IMLR),

     College of Business Administration, Texas Tech University

    ? Reassessed strengths and weaknesses of Institute

    o Prepared recommendations for Dean

    o Testified to Board of Regents on recommended changes

    ? Recommended and facilitated the founding of two new centers within Area of

    Management from former IMLR:

    o Institute for Leadership Research

    o Center for Healthcare Leadership and Strategy

    ? Major IMLR Strategic and Health Organization Management Study:

    o "Facing the Uncertain Future: Enhancing Strategic Responsiveness of

    Medical Groups,"

    o 1993-1996

    o Study funded externally by the Medical Group Management Association and

    Abbott Laboratories.

    o Served as Co-Principal Investigator with counterpart at Medical Group

    Management Association

    o Study led to two books, multiple journal articles and four dissertations

1988-1994 Founding Director of Strategic Studies (1993-1994)

     Founding Director of Health Organization Management Studies (1988-1993)

     The Institute for Management and Leadership Research,

     College of Business Administration, Texas Tech University

    ? “Factors Influencing Length of Stay in Hospital Cardiac Units” Study

    o 1991

    o College of Business Administration, Texas Tech University

    o Co-Principal Investigator

    ? Kellogg Foundation Grant on “Emerging Health Information Systems”

    o 1985-1987

    o Texas Tech School of Medicine,

    o School of Nursing

    o School of Allied Health

    o College of Business Administration

    o Served as Research Coordinator for College faculty team

    1985-1989 Doctoral Advisor (Director of Doctoral Studies),

     The Area of Management

     College of Business Administration, Texas Tech University

    ? Formed and chaired new Doctoral Studies Committee

    ? Made major revision in doctoral program curriculum and design

    o Streamlined and shortened program dramatically

    o Strengthened research methods preparation

    o Simplified comprehensive examination process

    o Basic design continues today

    1982-1984 Co-Principal Investigator

    ? “Leadership on the Future Battlefield” Study

    ? U. S. Army Research Institute for the Behavioral and Social Sciences Grant

    ? Performed prior to the formation of The Institute for Management and Leadership

    Research

    John D. Blair 6 February, 2004

    Other Management and Leadership Experience (selected since 1980):

2002 to Present Advisor to the Chairman on Bioterrorism and Health Issues

     Reserve Forces Policy Board (Congressionally-mandated)

     Office of the Secretary of Defense, Pentagon

     Serve pro bono as public professional service

2002 to Present Board Member

     US-Mexico Chamber of Commerce

     Serve pro bono as professional service

2002 to Present Co-Chair

     Health Sector Task Force, US-Mexico Chamber of Commerce

     Serve pro bono as professional service

2001to Present Member

     Bi-National Steering Committee,

    “Seven Principles of Environmental Stewardship” Program initiated by US and Mexican

    Governments (EPAs) and US-Mexico Chamber of Commerce

     Serve pro bono as professional service

    1993-1995 Faculty Practice and Research Fellow

     Lubbock Methodist Hospital System

    ? Participated as member of system‟s top management team

    o Contributed to teaching of emerging vertical and horizontal integration

    occurring within health care industry

    o Served as management coach for key system leaders

    ? One day a week for three years

    ? Sponsored by:

    o The American College of Health Care Executives and

    o The Association of University Programs in Health Administration

    ? Qualitative research valuable to:

    o Theory-building

    o Design of Facing the Uncertain Future (quantitative) Study

    1980-1981 Faculty Fellow and Project Director

     Productivity Research Division,

     U. S. Office of Personnel Management, Washington, D.C.

    ? Directed and mentored federal employee researchers in project:

    o The Application of Japanese Management Techniques to the Federal

    Work Force”

    ? Worked with Federal Executives in Internal Revenue Service

John D. Blair 7 February, 2004

    Published Research: Books, Monographs & Journal Special Issues

Thematic Books:

Blair, John D. and Myron D. Fottler (eds.), Strategic Thinking and Entrepreneurial Action in the Health Care

    Industry. (JAI/Elsevier Press, 2005 in process.

     (Special Thematic Volume 6 of Advances in Health Care Management). .

Blair, John D., Myron D. Fottler and Albert C. Zapanta (eds.), Bioterrorism Preparedness, Attack and Response.

    (JAI/Elsevier Press, 2004)s.

     (Special Thematic Volume 4 of Advances in Health Care Management). .

Blair, John D. and Myron D. Fottler, Strategic Leadership for Medical Groups: Navigating Your Strategic Web,

    (San Francisco, CA: Jossey-Bass, 1998).

     • Combines qualitative and quantitative data analysis to test theory from 1990 book.

     • Creates and applies new theory to practice concepts of strategic web and its navigation

Stanley, Jay and John D. Blair (eds.), Challenges in Military Health Care: Perspectives on Health Status and the

    Provision of Care (New Brunswick, NJ: Transaction Publishers, 1993).

Blair, John D. and Myron D. Fottler, Challenges in Health Care Management: Strategic Perspectives for

    Managing Key Stakeholders (San Francisco: Jossey-Bass, 1990).

     • Selected as one of six finalists for the Academy of Management‟s George R. Terry Award for the

    1990-1991 book, which has made the greatest scholarly contribution to the field of management.

     • Selected by the 1992 Best Books Committee of the American College of Health Care Executives as

    one of four books to be recommended to their 25,000 members.

    Hunt, James G. and John D. Blair (eds.), Leadership on the Future Battlefield. (New York: Pergamon Press,

    1985).

Bachman, Jerald G., John D. Blair and David R. Segal, The All-Volunteer Force: A Study of Ideology in the

    Military. (Ann Arbor: University of Michigan Press, 1977).

    Anthology Volumes in the Advances in Health Care Management Peer-Reviewed Research Series:

Savage, Grant T., John D. Blair and Myron D. Fottler (eds.), Advances in Health Care Management: Volume 3

    (JAI/Elsevier Press, 2002).

Fottler, Myron D., Grant T. Savage and John D. Blair (eds.), Advances in Health Care Management: Volume 2

    (JAI/Elsevier Press, 2001).

Blair, John D., Myron D. Fottler and Grant T. Savage (eds.), Advances in Health Care Management: Volume 1

    (JAI/Elsevier Press, 2000).

Research Monograph:

    Blair, John D., Myron D. Fottler, Andrea R. Paolino, and Timothy M. Rotarius, Medical Group Practices Face

    the Uncertain Future: Challenges, Opportunities and Strategies

     (Denver, CO: Center for Research in Ambulatory Health Care Administration, 1995).

     • Research Monograph, 63 pages, ISBN 1-56829-009-8).

John D. Blair 8 February, 2004

Special Issues of Peer-Reviewed Journals:

    Stanley, Jay and John D. Blair, eds., Health of the Force. Special issue of Armed Forces and Society (Summer,

    1992).

    Blair, John D. and James G. Hunt, eds., 1987 Yearly Review of Management. Special issue of Journal of

    Management (Summer, 1987).

    Hunt, James G. and John D. Blair, eds., 1986 Yearly Review of Management. Special issue of Journal of

    Management (Summer, 1986).

    Segal, David R. and John D. Blair, eds., Women and the Military and Youth and the Military Separate special

    issues of Youth and Society (September and December Issues, 1978).

    Published Research: Articles and Book Chapters

Research on Strategic Management Issues in Bioterrorism Preparedness and Response:

Blair, John D., Myron D. Fottler and Albert C. Zapanta, "The Bioterrorism Formula: Facing the Certainty of the

    Uncertain Future,” Advances in Health Care Management: (4) 2004, in press.

    Blair, John D. and K. Wade Vlosich, "Cocktails, Deceptions and Force Multipliers in Bioterrorism,” Advances in

    Health Care Management: (4) 2004, in press.

Blair, John D., Robert K. Keel, Timothy W. Nix and K. Wade Vlosich, "Modeling the Environmental Jolt of

    Terrorist Attacks: Configurations of Asymmetrical Warfare” Advances in Health Care Management:

    (4) 2004, in press.

    Blair, John D., Cynthia A. Holubik, Robert K. Keel, Angela M. Roberson and Steven R. Tomlinson,

    "Bioterrorism Preparedness," pp XX in Lawrence F. Wolper (ed.) Health Care Administration:

    Principles, Practices, Structures and Delivery, 4th Edition. (Boston: Jones and Bartlett, 2003).

    ? Prior editions of this volume were translated into Greek, Indonesian, Thai and Turkish.

Research on Strategic Leadership and Other Strategic Issues in the Health Care Industry:

    Blair, John D., Timothy W. Nix, G. Tyge Payne, Timothy M. Rotarius, and Carlton J. Whitehead, "Stakeholder

    Management Strategies and Styles," in Lawrence F. Wolper (ed.) Health Care Administration:

    Principles, Practices, Structures and Delivery, 4th Edition. (Boston: Jones and Bartlett, 2003, in press).

    ? Prior editions of this volume were translated into Greek, Indonesian, Thai and Turkish.

Blair, John D., Starr A. Blair, Myron D. Fottler, Timothy W. Nix, G. Tyge Payne and Grant T. Savage, "From

    Stakeholder Management Strategies to Stakeholder Management Styles: Serendipitous Research on

    Organizational Configurations," Advances in Health Care Management: (3) 2003: 319-346.

Payne, G. Tyge , Timothy W. Nix, James Hoffman and John D. Blair, "An Integrated Doctoral Education model

    for Developing Researchers in Health Care Strategic Management," Journal of Health Administration

    Education, In Press. .

John D. Blair 9 February, 2004

Fottler, Myron D., John D. Blair and Grant T. Savage, "The Future of Integrated Delivery Systems: A Consumer

    Perspective," Advances in Health Care Management: (1) 2000: 15-32.

Payne, G. Tyge, John D. Blair and Myron D. Fottler, "The Role of Paradox in Integrated Strategy and Structure

    Configurations: Exploring Integrated Delivery in Health Care," Advances in Health Care Management:

    (1) 2000: 109-141.

    Blair, John D. and G. Tyge Payne, "The Paradox Prescription: Leading the Medical Group of the Future," Health

    Care Management Review, 25 (1), Winter 2000: 44-58. .

    Blair, John D., G. Tyge Payne, Timothy M. Rotarius, Carlton J. Whitehead and E. Gordon Whyte, "Strategic

    Management of Stakeholder Relationships," pp. 136-160 in Lawrence F. Wolper (ed.) Health Care

    Administration: Planning, Implementing, and Managing Organized Delivery Systems, 3rd Edition.

    (Gaithersburg, MD: Aspen Publishers, 1999).

Whyte, E. Gordon and John D. Blair, "Strategic Planning for Health Care Provider Organizations pp. 121-135 in

    Lawrence F. Wolper (ed.) Health Care Administration: Planning, Implementing, and Managing

    Organized Delivery Systems, 3rd Edition. (Gaithersburg, MD: Aspen Publishers, 1999).

Blair, John D. and John A. Buesseler, "Competitive Forces in the Medical Group Industry: A Stakeholder

    Perspective," Health Care Management Review, , 23 (2) 1998: 7-27.

    • Winner of the 1997 “Best Theory to Practice Paper Award,”

     Health Care Management Division, Academy of Management

Blair, John D. and Myron D. Fottler, "Effective Stakeholder Management: Challenges, Opportunities and

    Strategies," in W. Jack Duncan, Peter M. Ginter and Linda E. Swayne, (eds.) Handbook of Health Care

    Management, (Cambridge, MA: Blackwell Publishers, 1997).

Fottler, Myron D., John D. Blair, Timothy M. Rotarius, and Manisha R Youngblood. “Strategic Choices For

    Medical Group Practices: Managing Key Strategic Relationships in the Integrated Future.” Medical

    Group Management Journal 43:3 (May/June 1996): 32-50.

Blair, J.D., Myron D. Fottler and Carlton J. Whitehead. “Diagnosing the Stakeholder Bottom Line for Medical

    Group Practices: Key Stakeholders‟ Potential to Threaten and/or Cooperate.” Medical Group

    Management Journal, 42:6 (March/April, 1996): 40-50,74.

Blair, John D., Terence T. Rock, Timothy M. Rotarius, Myron D. Fottler, Gena C. Bosse and J. Matthew Driskill,

    "The Problematic Fit of Diagnosis and Strategy for Medical Group StakeholdersIncluding Integrated

    Delivery Systems and Networks," Health Care Management Review, 21 (1), Winter 1996: 7-28.

    • Chosen to be lead journal article for the year

    • Winner of the 1995 “Best Theory to Practice Paper Award,”

    Health Care Administration Division, Academy of Management

    • The preceding article is reprinted in:

     Brown, M. (Ed.), Integrated Health Care Delivery: Theory, Practice, Evaluation and

    Prognosis, Gaithersburg, MD: Aspen Publishers, 1996).

Paolino, Andrea R., John M. Greaves, John D. Blair, Myron D. Fottler and Timothy M. Rotarius, "Medical

    Practice and Physician Executives Face the Uncertain Future," Medical Group Management Journal, 42

    (4) (September/October, 1995): 36-43, 76-78.

John D. Blair 10 February, 2004

Rotarius, Timothy M., Andrea R. Paolino, Bonny M. McMurrough, Myron D. Fottler and John D. Blair,

    "Integrated Delivery Systems/Networks in the Uncertain Future" Medical Group Management Journal,

    42 (4) (July/August, 1995): 22-31.

Blair, John D., Myron D. Fottler, Steven S. Lazarus, Andrea R. Paolino and Timothy M. Rotarius, "Strategic

    Stakeholder Management: First Round Results from „Facing the Uncertain Future‟," Medical Group

    Management Journal, 42 (3) (May/June, 1995): 16-21 (Cover Story).

Blair, John D., Timothy M. Rotarius, Karolyn Shepherd, Carlton J. Whitehead and E. Gordon Whyte, "Strategic

    Stakeholder Management for Health Care Executives," pp. 302-326 in Larry Wolper (ed.), Health Care

    Administration, 2nd Edition. (Rockville, MD: Aspen Publishers, 1995).

Whyte, E. Gordon and John D. Blair, "Strategic Planning for Health Care Provider Organizations," pp. 289-301

    in Larry Wolper (ed.), Health Care Administration, 2nd Edition. (Rockville, MD: Aspen Publishers,

    1995).

Fottler, Myron D., John D. Blair, Elizabeth W. Michael, and Grant T. Savage "Contemporary and Future Human

    Resources Challenges," pp. 514-535 in M.D. Fottler, S. R. Hernandez, C. L. Joiner (eds.) and Associates,

    Strategic Management of Human Resources in Health Services Organizations, 2nd edition, (Albany, NY:

    Delmar Publishers, 1994).

Blair, John D., Jay Stanley and Carlton J. Whitehead, "A Stakeholder Management Perspective on Military

    Health Care," Armed Forces and Society, 18, 4 (Summer, 1992): 548-575.

Blair, John D. and Susan M. Long, "The 'Con' Perspective on Regulations Like Certificates of Need," in Jack

    Duncan, et al., (eds.) Strategic Issues in Health Care. (Boston: PWS-Kent, 1992).

Savage, Grant T., John D. Blair, Michael J. Benson, and Byron Hale, "Urban-Rural Hospital Affiliations:

    Assessing Control, Fit, and Stakeholder Issues Strategically," Health Care Management Review, 17 (1):

    35-49, Winter 1992.

    The preceding article is reprinted in:

    Behoed en Bewaak uw 'Stakeholders.' Ziekenhuis [Hospital], 22 (13): 641-648, 2 July 1992.

    [Reprinted translated portions of text and all figures. This is the bi-weekly research publication of

    the national Institute of Health in The Netherlands.

Savage, Grant T., John D. Blair, Ritch L. Sorenson, & John A. Buesseler. "Negotiating with Interactive

    Scenarios and Strategies," Physician Executive Journal of Management, 16:3 (May/June, 1991): 4-10.

    Blair, John D. and Kimberly B. Boal, "Strategy Formation Processes in Health Care Organizations, " 1991

    Yearly Review of Management. A special issue of the Journal of Management, 16:2 (Summer, 1991):

    305-344.

Blair, John D., Grant T. Savage, Carlton J. Whitehead, & Susan B. Dymond. "Negotiating for More Than a Slice

    of the Pie," Physician Executive Journal of Management, 16:2 (March/April, 1991): 3-9.

Fottler, Myron D., Robert L. Phillips, John D. Blair and Catherine A. Duran. "Achieving Competitive

    Advantage Through Strategic Human Resource Management," Hospital and Health Services

    Administration, 35:3 (Fall, 1990): 341-363.

    The preceding article is reprinted in:

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