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Web Sites you should know - RealEstateEducationinfo

By Kevin Hunt,2014-05-06 16:14
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Web Sites you should know - RealEstateEducationinfo

     Surfing for Success:

     Web Sites you should know!

    By Kerry Kidwell, ABR, AHWD, CRB, CRS, GRI, ePRO, GREEN, DREI

    Email: Kerry@RealEstateEducation.Info

    TEC1713 - 3 hours elective IL credit

INTRODUCTION

IDFPR Illinois Department of Financial and Professional Regulation

Easiest way to go directly to the real estate section

     www.idfpr.com/realestate - agents should become familiar with this site! Home inspector, appraiser and Time Share Act information also on this site

License Lookup tell when a license was issued as well as the sponsor

     Also, is the person you’re working with really licensed?

     www.idfpr.com/dpr/re/relookup.asp

    Bulk Look-up gives broker’s a way to look at all their sponsored licensees at once

     www.idfpr.com/DPR/licenselookup/login.asp

Discipline Reports learn from other’s mistakes

     www.idfpr.com/dpr/news/page1.asP

The Act and the Rules scroll through or print out

     www.idfpr.com/dpr/re/REALEST.asp

FAQ good stuff here underutilized!

     www.idfpr.com/FAQ/BRE/toggleBRERealEstateFaq.asp

Staff contact information consider using email

     www.idfpr.com/dpr/re/REMGMT.asp

IDFPR Forms

     www.idfpr.com/dpr/re/Forms/REFORMS.asp

License Renewal don’t wait until the last day!

     www.idfpr.com/dpr/renewal/defaultssl.asp

CE Look up what classes do they show. You will need your license number to do this.

     www.idfpr.com/applications/CE_Lookup/

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Real estate education page

     www.idfpr.com/dpr/re/Education/reeducate.asp

    Illinois testing service site: www.GoAMP.com

CE and PRELICENSE ONLINE

Must have a proctored exam can’t be with a friend/fellow agent – can’t be online

Possible online testing in the future, under the new Act

Prelicense classes will have at least 15 hours of interactive case studies under the new Act

    ILLINOIS TREASURER www.CashDash.net

2 parts find money and turn money in

Assets sit forever no interest paid

Requires an annual reporting by brokerage companies with escrow accounts, even if there is no money to turn

    over.

Disputed escrow amounts must be turned over at the 5 year mark. This period could be shortened to 6

    months, if there is written demand from one of the parties and there is no lawsuit pending.

STATISTICS / DEMOGRAPHICS

Demographic information be cautious in using it.

Generally can be used in a non-residential setting.

Better to send your clients to the site than print it off!

    US Census Bureau www.census.gov

Fed Stats www.FedStats.gov

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Market stats from NAR

     www.realtor.org/research/research/ehspage

Another good site www.City-Data.com

SEX OFFENDER www.isp.state.il.us

Can be searched by name or address

    Let clients search the site don’t investigate for them

Victims can now register to be notified if their perpetrator moves into their neighborhood

    Other good sites; www.SexOffender.com www.FamilyWatchDog.com

PROPERTY MANAGEMENT

Fair Debt Collection Act

     www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf

Illinois Tenant Union - Chicago, Cook County and suburbs

     www.tenant.org

     Center for Renter’s Rights

     www.renters-rights.com

Property Management Shop - Lots of forms, signs, etc.

     www.propertymanagementshop.com

Landlord Protection Agency - Satellite dish info, forms, etc.

     www.thelpa.com/lpa/forms/ef-satdish.html

     IL Landlord/Tenant Act State Attorney General’s basic guidelines

     www.illinoisattorneygeneral.gov/consumers/landlordtenantrights0404.pdf

Institute of Real Estate Management - Lots of reference and forms

     www.irem.org

HUD- Sect 8 FAQ

     www.hud.gov/local/oh/working/localpo/mfhsgfaq.cfm

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Lawsuits / Public Records

     www.judici.com Court records for 51 courts, mostly in Northwest and Southern IL

    ? Search for all cases filed, disposed or docketed for a specific time

    ? Litigant info

    ? Criminal charges, dispositions and sentences

    ? Civil judgments

    ? Fines and fees ordered, balances paid, and payment details

    ? Hearing dates

    ? Case minutes

    Vermillion County www.co.vermilion.il.us

     Redaction Request www.co.vermilion.il.us/recorder.htm

     GIS www.vcgis.org/parcelmap

     Other stuff www.vercounty.org

ENVIRONMENTAL ISSUES

RADON www.Radon.Illinois.Gov

     Get test results by zip code

     Find licensed testers and mitigators

     Download brochures and forms

LEAD-BASED PAINT

    www.nsc.org/resources/issues/lead.aspx National Safety Council

www.epa.gov/lead Federal EPA site with lots of information

CLUE REPORTS www.ChoiceTrust.com

Find out property problems for past 5-7 years, through insurance company claims

Generally, must be ordered by the owner - $19.95

    FLOOD MAPS www.illinoisfloodmaps.org

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DRUG LABS / METH HOUSES

New addition to Seller Disclosure law to require disclosure

    www.idph.state.il.us/envhealth/factsheets/meth-labs.htm Illinois Dept of Public Health

www.DEA.gov Where are they?

DEVELOPING A LEGAL WEBSITE NAME

    www.realtor.org/letterlw.nsf/pages/TrademarkManual REALTOR? usage guidelines from NAR

Agent website MUST have company name and address conspicuously displayed on each page

When advertising property, the geographic location or city and state must be given

    Cannot use the term “REALTOR” unless done under NAR guidelines

     Must be a REALTOR?

     Can only use with your name

     Cannot use descriptors

Yes: JohnSmithRealtor.com No: BestRealtor.com

     JSmithRealtor.com PeoriaRealtor.com

DEVELOPING LEGAL EMAIL SIGNATURE LINE

In general, there are 3 sources of regulation for all “electronic communication”: Illinois License Law, Federal

    CAN SPAM Act, and, for REALTORS, the REALTOR?’s Code of Ethics. If you combine all three, here is what a signature should look like:

     Kerry Kidwell

     Prudential Snyder Real Estate

     #1 Brickyard Drive

     Bloomington, IL 61701

     Illinois licensed real estate agent

     To be removed, please hit “reply” and put “please remove” in the subject line

www.FTC.gov/spam CAN SPAM

www.realtor.org/mempolweb.nsf/pages/code Look for Article 12 in the Code of Ethics

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RESPA

New HUD -1 and Good Faith Estimate must be used by January 1, 2010.

Agents should not accept or give anything of value when referring to another organization.

Disclosure must be made at the time of the referral to a related company.

    www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm HUD site

www.Realtor.org/RESPA REALTOR? overview

MORTGAGE FRAUD AND PREDATORY LENDING

www.MortgageFraudBlog.com Mortgage Fraud Blog - Lots of good cases

www.StopMortgageFraud.com Run by the Mortgage Bankers Association

www.fbi.gov/hq/mortgage_fraud.htm FBI

www.idfpr.com/FAQ/BRE/toggleBREpredlending.asp DFPR’s Questions and Answers

www.ilapld.com Illinois Predatory Lending Database Program homepage

www.ResponsibleLending.org Center For Responsible Lending

COMPUTER BACKUPS & ONLINE DATA STORAGE

When was the last time you backed up? Where is the copy of your backup now?

    What happens to your backup when there is a fire or a robbery?

www.Mozy.com 2gb free / $4.95 per month for unlimited

    www.BackUp.com $49.99 for 25 gb

    www.Carbonite.com $54.95 / yr unlimited backups Iron Mountain www.iBackUp.com $9.95/mo unlimited backups www.DriveHQ.com $2.99/mo 2 gb nice comparison chart www.Box.net Drop site

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    www.Drop.IO Free drop boxes up to 100 mb each www.mybackupbox.com A great, easy way to backup your stuff

www.LogMeIn.com Take control of your computer from anywhere

    PHISHING SCHEMES and HOAXES don’t be a victim!

www.snopes.com Is the story real?

www.UrbanLegends.com

    http://office.microsoft.com/en-us/outlook/HA011400021033.aspx Microsoft site- great!

Send deceptive emails to: spam@uce.gov

SOCIAL NETWORKING

The purpose of social networking is NOT to simply have an advertising medium. It is to connect with your

    “circle of influence” and friends to gain top of mind recognition.

Facebook - www.Facebook.com - Create your own group

MySpace - www.MySpace.com - The original place to connect with others

    Twitter - www.Twitter.com - “Follow” people around

Pipl - www.Pipl.com - More of a search site

    LinkedIn - www.LinkedIn.com - For professionals

    Plaxo - www.Plaxo.com

    Spoke - www.Spoke.com - For business people

    Ecademy - www.Ecademy.com - Connecting business people

    Ning - www.Ning.com - Create your own network

Office policy for Social Networking (from the Illinois Association of REALTORS)

     www.illinoisrealtor.org/files/Legal/socialmediapolicy.pdf

CONCUSION New Sites

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     SOCIAL MEDIA POLICY

     (Governing the use of e-mail, Internet and Social Networking Tools)

    SSS, REALTORS? (Company) policy is that Company owned computers and Company provided access to

    e-mail and the Internet are to be used principally for business purposes. (Personal use of agents’/employees’ own equipment and access secured on your own are covered by this policy when used for business purposes. When

    using your personal equipment and access secured on your own remember that you are always licensed and

    thus subject to regulation whenever you are discussing your business, even when using personal e-mail, the

    Internet or social networking tools.) The Company recognizes that limited personal use of e-mail, the Internet, and social networking tools (such as Facebook?, Twitter?, Linked In? ,You Tube or “blogging”) can be a benefit to agents,

    employees and other authorized users.

The use of technology in our business is changing at a very rapid pace. Therefore, this policy will not only provide

    guidance with regard to the use of the Internet, e-mail and social networking tools in the businesses of agents/employees

    of the Company but also general principles to be followed in using future technologies and communication. Note that this

    policy applies when agents/employees are using e-mail, the Internet, and social networking in an effort to advance their real

    estate brokerage business while using Company, personal or a third party’s equipment. The Company directs its agents/employees to follow the basic limits listed below; along with more specific requirements outlined in this chapter of

    the Policy Manual.

General Requirements

    1. Agents/employees must take care to protect their client’s confidential information at all times. This includes in the

     agent/employee’s use of the Internet, certain email messages and social networking tools.

     2. Agents/employees must be courteous and professional at all times, especially when representing the Company. This

     includes the agents/employees’ use of the Internet, e-mail and social networking tools. Agents/employees shall not

     make defamatory or derogatory remarks about others in their electronic communications. They will not engage in

     gossip, rumor-spreading, “cyberbullying” or any similar behavior.

    3. Agents/employees must take care to be truthful when advertising or making other representations. This includes those

     statements made or advertising placed through use of e-mail, the Internet, your personal Website or social

     networking tools.

    4. Agents/employees are encouraged to seek the advice of their managing broker or the Office Internet Consultant

     (identified on p. ) if they have questions or concerns regarding the use of the Internet, e-mail or social networking

     tools before publishing any information that could be questionable.

Use of the Internet, e-mail or social networking tools while at the office of the Company or on Company equipment.

    Use of e-mail, the Internet and social networking tools by agents and employees is subject to the

    following guidelines:

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1. Agents/employees may use e-mail, the Internet and social networking tools in connection with conducting their business

     on behalf of the Company.

    2. Agents/employees may not use e-mail, the Internet or social networking tools for personal use except during break

     times, lunch time, and before and after normal working hours so as not to interfere with agents’/employees’ duties

     for the Company.

    3. Agents/employees may not use e-mail, the Internet or social networking tools for non-work related private business.

    4. Agents/employees may not use e-mail, the Internet or social networking tools to participate in football, basketball or o

     ther sports pools or leagues, or to gamble.

    5. Agents/employees may not use e-mail, the Internet or social networking tools to conduct political activities (unless

     expressly authorized to do so as part of agent’s/employee’s duties to the Company).

    6. Agents/employees may not use e-mail, the Internet or social networking tools to visit any pornographic sites.

    7. Agents/employees should not use e-mail, the Internet or social networking tools to discuss the business policies or

     practices of the Company with any person outside the Company without first clearing that with your managing

     broker. Agents/employees may discuss policies/practices of the Company with a client or prospective client, but

     only through “private” e-mail and not through the use of social networking tools. 8. Agents/employees may not use e-mail, the Internet or social networking tools to transmit any defamatory, offensive,

     harassing, disruptive, or derogatory statements or images; or statements or images that offend on the basis of race,

     religion, ethnicity or national origin, sexual orientation, political beliefs or disabilities.

    9. Agents/employees may not use e-mail, the Internet or social networking tools to distribute chain letters, search for

     alternative employment, transmit jokes, or participate in Internet discussion groups (unless such discussion groups

     relate directly to agent’s/employee’s job). 10. Agents/employees may not use e-mail, the Internet or social networking tools in any manner that may impair the

     Company’s reputation or public standing, or that is prohibited by law or otherwise illegal.

    11. Agents/employees may not use e-mail, the Internet or social networking tools to upload, download or transmit, without

     the Company’s managing broker’s permission, copyrighted, trademarked or patented materials, trade secrets, or

     confidential, proprietary or private information or materials, except to the extent that they are used by an

     agent/employee in connection with a transaction.

    12. Agents/employees should not use e-mail or social networking tools in any manner that would advocate that the

     Company adopt or that would indicate that the Company has a position or policy in place that is anticompetitive or

     which would otherwise violate state or federal antitrust laws.

The Company reserves the right to monitor, access, retrieve, read and (for legitimate business purposes) disclose all

    communications by or to agent/employee with or without notice to agent or employee. Accordingly, agents/employees have

    no right to or expectation of privacy in the use of e-mail, the Internet or social networking tools on equipment owned by the

    Company. The Company has no obligation to ensure against authorized access to your e-mail or Internet use.

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Advertising

    1. When agents/employees are advertising properties using e-mail, the Internet or social networking tools they shall abide

     by all provisions contained in the Illinois License Law, its rules, and the REALTOR? Code of Ethics. Examples

     are including the Company name and information that makes the message truthful and complete in all advertising.

    2. Agents/employees will comply with Federal CAN-SPAM requirements when using e-mail, the Internet or social

     networking tools to transmit electronic commercial messages. (See p. of this manual for CAN-SPAM policy).

    3. Agents/employees will not use deceptive key words, meta tags or other devices to deceptively drive traffic to an

     Internet site.

    4. Agents/employees will make sure that all advertising information given via email, the Internet or social networking tools

     is current and accurate. Information should be checked at least every days for accuracy and freshness.

    5. Agents/employees will comply with all Fair Housing laws or regulations (federal, state, local and ethical) when using e-

     mail, the Internet or social networking tools in their businesses. (See p. __ of this manual for fair housing policy).

    6. Agents/employees will discuss with client(s) the advertising/marketing to be done on their behalf including the use of e-

     mails, the Internet and social networking tools to market properties. Agents/employees must note if there is any

     objection to marketing via use of these methods and if so, avoid such marketing methods.

Collection of Information

    1. Agents/employees may not collect consumer information through the use of email, the Internet or social networking tools

     unless the agent/employee:

     ith the information gathered; and,

E-mailing

    1. Agents/employees are required to follow the provisions set forth in Section 1450.145 in the Administrative Rules under

     the Illinois Real Estate License Act of 2000 as from time to time amended.

    2. Agents/employees are also required to follow the provisions set forth in the federal CAN-SPAM Act as from time to

     time amended.

    3. Agents/employees should make sure they double-check any text they are sending or posting via e-mail and to whom it is

     being sent before they hit the “send” button. 4. Agents/employees are required to print those e-mails that deal with specifics of a transaction or authorization to perform

     a service or task and to place those printed copies in the appropriate transaction files.

    Blogging

    1. Agents/employees may participate in “blogging” in relation to their business as a real estate licensee so long as they

     follow all the policies and procedures set forth in this manual with regard to the use of e-mail, the Internet and

     social networking tools.

    2. If agents/employees wish to establish a blog, they should contact their managing broker or the Office Internet Consultant

     identified on p. ____ of this manual. When establishing a blog, agents/employees should work with the Office

     Internet Consultant on posting “terms and conditions” that will apply to the blog.

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