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AeroFix Aircraft Maintenance Organisation Policy and Procedures

By Victoria Ross,2014-04-16 09:18
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(ii) a list showing each contract under which the organisation carries out maintenance Steve O'Rourke, Supply Officer. Allan Teal, LAME, Mechanical, Support Oil temperature control valves, oil lines, fittings and breather.

    AeroFix Aircraft Maintenance Organisation

    Policy and Procedures Manual

About this manual

    This manual is for training purposes only. It has been produced for the fictitious aircraft

    maintenance organization AeroFix. The manual simulates a PPM and is generally consistent with

    CASA requirements. It is not a complete Aircraft Maintenance Organisation (AMO) manual, as only

    the sections required to support this Toolbox training package have been produced.

? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

Manual structure

    An approved organisation’s PPM will normally include all the following parts.

    1 A statement of corporate commitment by the accountable manager setting out the procedures to

    ensure that its management system is, or will be, used by all persons whose duties relate to the

    maintenance carried out by the organisation.

    2 The structure of the organisation, including:

    (a) the name and position of:

    (i) the accountable manager; and

    (ii) each responsible manager; and

    (b) the areas of the organisation that report to each responsible manager; and

    (c) who will occupy the position of a person mentioned in subparagraph (a)

    (ii) if the person is absent.

    3 The area of responsibility, the duties and the authority of:

    (a) the accountable manager; and

    (b) each responsible manager; and

    (c) each person or class of persons who is, or will be, permitted to sign for the return to service of

    an aircraft or aeronautical product; and

    (d) each person authorised to sign an authorised release certificate. 4 A statement describing each of the organisation’s locations and each rating that applies to the

    location, including a description of:

    (a) the facility at each location; and

    (b) the equipment, special tools and data that are used, or available for use, at each location; and

    (c) the kind of maintenance that is, or will be, carried out at each location, including:

    (i) a description of each kind of aircraft, engine or aeronautical product that is, or will be,

    maintained at the location; and

    (ii) a list showing each contract under which the organisation carries out maintenance for an

    AOC holder and the location where the maintenance will be carried out. 5 Any procedure that the organisation uses, or will use, to carry out maintenance away from a facility.

    6 The procedure that the organisation uses, or will use, if it proposes to make a change to this

    manual.

    7 The procedures that are, or will be, used for:

    (a) carrying out maintenance; and

    (b) controlling the carrying out of maintenance in accordance with regulations (or a reference to the

    data that describes those procedures).

    8 The capability list of the AMO and the procedures for amending the list. 9 The procedures that the AMO will use to vary the maintenance that is described in a rating

    document or operation specification document.

    10 Any procedure that the AMO uses, or will use, to fabricate parts. 11 The organisation’s management system (unless the same person carries out or directly supervises,

    and signs for, all maintenance). Page i ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008 12 If, in the organisation, the same person carries out or directly supervises, and signs for, all

    maintenance, the procedures for the organisation’s annual review.

    Policy and Procedures Manual

13 If the organisation carries out maintenance on an aircraft or aeronautical product for which the

    manufacturer specifies a tolerance, the procedure to ensure that equipment used is calibrated. 14 The training program for maintenance staff and pilots.

    15 The procedures to deal with alcohol, drug or fatigue related problems of maintenance staff. 16 The procedures to control all contracted activities.

    17 If non-AMO contract maintenance is, or will be, carried out for the organisation, the procedure to

    ensure that:

    (a) non-AMO contract maintenance is carried out to standards appropriate to the maintenance being

    carried out; and

    (b) an aeronautical product on which non-AMO contract maintenance is carried out is used only after

    it has been determined to be serviceable by the AMO.

    18 If the organisation carries out, or will carry out, maintenance in accordance with the AMP of the

    registered operator of an aircraft, the procedure for that maintenance.

    19 If the organisation carries out, or will carry out, maintenance on foreign registered aircraft under a

    technical arrangement between CASA and the NAA of the country in which the aircraft is registered,

    the procedures for identifying, documenting and complying with the specific maintenance

    requirements of the country.

    20 The procedures for:

    (a) storage, examination and inspection of equipment, tools and aeronautical products; and

    (b) handling defective or incorrectly labelled aeronautical products.

    21 The procedures to authorise the AMO’s maintenance staff to carry out and sign for, on behalf of the

    AMO, maintenance.

    21A The procedures for the coordination of maintenance to meet the requirements of the regulations. 22 The procedure for examining salvaged or stored aeronautical products for damage, before they are

    used.

    23 The organisation’s record-keeping system (including those associated with the training program

    referred to in item 14) and the records it keeps, or will keep, together with:

    (a) a sample of each form that the organisation uses, or will use, to keep records of maintenance,

    and a description of the way in which each form must be filled in and signed (or otherwise certified);

    or

    (b) if the organisation has a forms manual, a copy of the forms manual. 24 The organisation’s major defect reporting procedure via an Irregularity Report form. 25 The procedure for amending the organisation manual, including the person or persons who may

    approve an amendment.

    26 The organisation’s procedure for internal communication about to the maintenance it carries out 27 Any procedures or policy that relate to maintenance and that have not been described in another

    item.

Page ii ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

List of Effective Pages

    This section of the PPM is not required for the Toolbox; therefore it has not been included.

    This page intentionally left blank

Page iii ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

Abbreviations used in this manual

AD: Airworthiness Directive

    AME: Aircraft Maintenance Engineer

    AMO: Aircraft Maintenance Organisation (AeroFix) CASA: Civil Aviation Safety Authority

    CASR: Civil Aviation Safety Regulation

    CE: Chief Engineer

    EEO: Equal Employment Opportunity

    IAW: In accordance with

    LAME: Licensed Aircraft Maintenance Engineer NAA: National Airworthiness Authority NDT: Non Destructive Testing

    OH&S: Occupational Health and Safety

    PPM: Policy and Procedures Manual (this book) SB: Service Bulletin

    MR: Maintenance Release

    Page iv ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

Contents

    AeroFix Aircraft Maintenance Organisation ....................................................................... i Policy and Procedures Manual ........................................................................................... i About this manual ........................................................................... i List of Effective Pages ..................................................................................................... iii Abbreviations used in this manual .................................................................................... iv 1 - Corporate Statement .................................................................................................... 1 2 - Organisational Structure .............................................................................................. 2 3 - Duty Statements ........................................................................................................... 4 4 - Staff Policy and Procedures ......................................................................................... 9 5 - Facility Location Statement ....................................................................................... 15 6 - Procedures for work carried out off base .................................................................... 16 7 - Procedures to obtain a new rating............................................................................... 17 8 - Maintenance Policy and Procedures ........................................................................... 18 9 - Forms ........................................................................................................................ 34

    Form 1A - Work and Survey Sheet (single tasks) .................................................... 37

    Form 1B - Additional Work Sheet ........................................................................... 39

    Form 2 Work Package Summary .......................................................................... 41

    Form 3 - Maintenance Due List ............................................................................... 43

    Form 4 - CASA Airworthiness Directives ............................................................... 45

    Form 5 - Trade Identification Sheet ......................................................................... 47

    Form 6 - Independent Inspection of Controls ........................................................... 49

    Form 7 - Category Co-Ordination Certification Sheet .............................................. 51

    Form 8 - Maintenance Release (CASA form 194) ................................................... 53

    Form 9 - Manual Change Request ........................................................................... 55

    Form 10 - Authorised Release Certificate ................................................................ 57

    Form 11 - Major Defect Reporting (CASA Form 404) ............................................ 59

    Form 11a Irregularity Report ................................................................................ 63

    Form 12 List of Accountable Documents.............................................................. 65

Page v ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

1 - Corporate statement

    1.1 Corporate commitment by Chief Engineer AeroFix

    Aircraft Maintenance

    The Chief Engineer (CE), as the owner of AeroFix Aircraft Maintenance, is committed to running

    AeroFix as an adequate and cost-effective maintenance facility providing first class service to

    customers.

    In providing the service, the CE commits to using proven and effective maintenance methods as

    described by CASA, the aircraft manufacturer, the vendor product manufacturer and any authorised

    maintenance authority as specified by the aircraft owner, and in compliance with other relevant

    government regulations.

    The CE commits to having adequate staffing arrangements for all levels, classifications and types of

    maintenance. Where AeroFix does not have the specialist coverage to perform an activity, these

    specialists will be contracted from CASA approved organisations that have this coverage.

    The CE also commits to adequate planning of maintenance activities, correct implementation of the

    activities, correct certification of the activities and the update of all records attributed to the

    maintenance activities.

Page 1 ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

2 - Organisational structure

    Organisational chart AeroFix Aircraft Maintenance

     Chief Engineer

    AeroFix

     Maintenance Controller/

    Planner LAME: management of aircraft activities

     Office staff

     LAME LAME Mechanical Support Supply Avionics Officer Quality Coordinator Support

     AME AME AME Structures Mechanical Avionics

     Trade Trades Trade

    Apprentice Assistant Apprentice

Page 2 ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

List of organisation staff

    Name Position Rating Others Ian Shearer Chief Engineer (CE) Responsible Manager, LAME Ben Redman Maintenance Controller / Planning and management of

    activity, LAME Planner

    Steve O’Rourke Supply Officer

    Allan Teal LAME Mechanical Support

    Quality Coordinator LAME

    Arman Jaeger LAME Avionics Support Wally Gardner AME Avionics

    Colin Sheldon AME Mechanical

    David Petrie AME Structures

    Vince Jacana Trades Assistant Painting

     Office staff Secretary, record keeping Trevor Milson Trade Apprentice Mechanical

    Rebecca Wren Trade Apprentice Avionics

Page 3 ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008

    Policy and Procedures Manual

3 - Duty statements

    3.1 Management personnel The CE, as the owner of AeroFix, is the accountable Manager and is supported by the following staff positions.

Management staff:

    ? Maintenance Controller/Planner (LAME with certification for aircraft type in maintenance

    ? LAME Mechanical.

    ? LAME Avionic

Support staff:

    ? AME Avionics tradesperson

    ? AME Mechanical tradesperson

    ? AME Structures tradesperson

    ? aircraft trade assistants

    ? office staff

    ? Apprentices.

Contracted when required:

    ? CASA approved NDT specialist with eddy current and ultra sonic coverage

    ? Design Engineer. 3.2 Duties and responsibilities of management personnel

    3.2.1 Chief Engineer (CE)

    The CE, as the owner, is accountable for the correct maintenance procedures being carried out in all maintenance activities performed by AeroFix and organisations subcontracted to assist AeroFix to perform this maintenance.

    The CE controls all maintenance activities performed on a day-to-day basis and ensures that correct tooling and equipment is available for all activities. The CE ensures that suitably qualified persons carry out all activities.

    The CE leads regular staff meetings to discuss all issues associated with the business of the organisation, including:

    ? OH&S

    ? CASA regulation reforms

    ? newly issued data such as ADs, SBs, alerts Page 4 ? Commonwealth of Australia | Licensed under AEShareNet S Licence Aeroskills Toolbox 2008 ? problems with any maintenance activity

    ? any other item pertinent to the safe and efficient running of the organisation.

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