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Appendix R - Optus 1300 and 13 Customer Service - June 1999 Optus

By Gilbert Holmes,2014-05-06 11:54
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Appendix R - Optus 1300 and 13 Customer Service - June 1999 Optus

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    APPENDIX R

    CHARGES FOR CALLS TO OPTUS 1300 and 13 CUSTOMER SERVICE NUMBERS

    Click on the section you are interested in

    1 WHEN DOES THIS APPENDIX R APPLY? .................................................................................... 2

    2 CHARGES FOR CALLS TO OPTUS 1300 AND 13 CUSTOMER SERVICE NUMBERS ...... 2

    2.1 When will we charge a Flat Rate per call?........................................................................... 2 Appendix R Charges for calls to Optus 1300 and 13 Customer Service Numbers (SFOA) 25 April 2010

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    1 WHEN DOES THIS APPENDIX R APPLY?

    (a) This Appendix R only applies to you if the standard pricing table for your service

    tells you that we will charge you for calls to Optus 1300 and 13 Customer Service

    Numbers in accordance with this Appendix R.

    (b) The following services refer to this Appendix R:

    (i) Optus Digital Mobile Service;

    (ii) Optus PrePaid Mobile Service; and

    (iii) Optus MobileSat? Service.

    (c) Even if you obtain one of the services listed above, you may also need to fulfill other

    conditions before we will charge you in accordance with this Appendix.

    (d) You should look at the terms of the relevant standard pricing table to clarify

    whether there are any special conditions or you may contact us to confirm if this

    Appendix applies to you.

    2 CHARGES FOR CALLS TO OPTUS 1300 AND 13 CUSTOMER SERVICE

    NUMBERS

    We charge for calls to the listed Optus 1300 and 13 customer service numbers below in two

    ways. We charge either:

    (a) a flat fee irrespective of the duration of the call for calls to the numbers listed in

    Tables 1 and 2 below; and

    (b) a rate per thirty seconds for calls to all other Optus customer service numbers, in

    accordance with the rates of your pricing plan.

    2.1 When will we charge a Flat Rate per call?

    Calls to the Optus Customer Service numbers listed in Tables 1 and 2 below are charged the flat rate of $0.25 ($0.275 including GST) per call, irrespective of the length of the call.

    TABLE 1 13 NUMBERS

    13 1344 13 3697

    13 3053 13 3713

    13 3066 13 3900

    13 3161 13 3937

    13 3311 13 3999

    13 3343 13 9999

    13 3345

    TABLE 2 1300 NUMBERS

    Appendix R Charges for calls to Optus 1300 and 13 Customer Service Numbers (SFOA) 25 April 2010

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    1300 131 363 1300 300 041 1300 300 674 1300 301 537 1300 304 706 1300 720 218 1300 133 334 1300 300 057 1300 300 693 1300 301 538 1300 304 708 1300 720 219 1300 133 385 1300 300 192 1300 300 761 1300 301 541 1300 304 726 1300 720 225 1300 133 517 1300 300 237 1300 300 781 1300 301 624 1300 304 728 1300 720 720 1300 133 519 1300 300 248 1300 300 888 1300 301 674 1300 304 729 1300 721 172 1300 133 528 1300 300 272 1300 300 924 1300 301 680 1300 305 137 1300 737 252 1300 133 543 1300 300 314 1300 300 927 1300 301 681 1300 305 937 1300 739 402 1300 133 546 1300 300 317 1300 300 937 1300 301 685 1300 307 018 1300 739 407 1300 133 547 1300 300 318 1300 300 938 1300 301 687 1300 307 517 1300 739 423 1300 133 548 1300 300 329 1300 300 951 1300 301 689 1300 307 937 1300 739 485 1300 133 618 1300 300 334 1300 300 973 1300 301 693 1300 308 839 1300 760 013 1300 133 619 1300 300 336 1300 300 976 1300 301 889 1300 309 000 1300 760 014 1300 133 621 1300 300 338 1300 300 990 1300 301 927 1300 309 021 1300 760 015 1300 133 624 1300 300 385 1300 301 027 1300 301 937 1300 309 028 1300 760 016 1300 133 625 1300 300 417 1300 301 056 1300 302 072 1300 309 309 1300 760 017 1300 133 628 1300 300 418 1300 301 085 1300 302 173 1300 309 333 1300 760 019 1300 133 629 1300 300 419 1300 301 145 1300 302 175 1300 364 762 1300 760 023 1300 133 647 1300 300 426 1300 301 169 1300 302 176 1300 550 024 1300 760 024 1300 133 651 1300 300 427 1300 301 192 1300 302 179 1300 550 080 1300 760 025 1300 133 652 1300 300 428 1300 301 204 1300 302 184 1300 550 208 1300 760 026 1300 133 657 1300 300 439 1300 301 209 1300 302 222 1300 550 957 1300 760 027 1300 133 658 1300 300 444 1300 301 227 1300 302 333 1300 553 937 1300 760 029 1300 133 659 1300 300 452 1300 301 269 1300 302 498 1300 555 002 1300 764 858 1300 133 671 1300 300 453 1300 301 276 1300 302 589 1300 555 015 1300 767 846 1300 133 672 1300 300 457 1300 301 325 1300 302 669 1300 555 145 1300 768 453 1300 133 674 1300 300 469 1300 301 328 1300 302 927 1300 555 221 1300 781 781 1300 133 675 1300 300 481 1300 301 347 1300 302 937 1300 555 256 1300 787 716 1300 133 679 1300 300 493 1300 301 348 1300 303 009 1300 555 767 1300 787 827 1300 133 687 1300 300 497 1300 301 349 1300 302 333 1300 555 831 1300 787 937 1300 133 731 1300 300 562 1300 301 395 1300 303 500 1300 555 842 1300 788 379 1300 133 732 1300 300 571 1300 301 396 1300 303 509 1300 556 385 1300 795 937 1300 133 734 1300 300 594 1300 301 397 1300 303 555 1300 652 301 1300 361 930 1300 133 735 1300 300 621 1300 301 405 1300 303 748 1300 667 475 1300 360 198 1300 133 736 1300 300 629 1300 301 406 1300 304 030 1300 720 028 1300 310 858 1300 135 014 1300 300 652 1300 301 447 1300 304 031 1300 720 091 1300 589 914 1300 135 765 1300 300 660 1300 301 452 1300 304 689 1300 720 095 1300 136 275 1300 300 663 1300 301 462 1300 304 693 1300 720 215 1300 300 011 1300 300 666 1300 301 475 1300 304 695 1300 720 216 1300 300 012 1300 300 669 1300 301 527 1300 304 698 1300 720 217

    Appendix R Charges for calls to Optus 1300 and 13 Customer Service Numbers (SFOA) 25 April 2010

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