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Applied ICT A level Unit 13 Systems Analysis

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Applied ICT A level Unit 13 Systems Analysis

    Applied ICT A level Unit 13 Systems Analysis

    Coursework

    Name Type name here

    Candidate number Type candidate number here

Type name here Candidate no: Type candidate number here

    Feasibility Report for “Home in Your Heart”

    1 Statement of purpose/client needs ..................................................................... 2 1.1 A description of the organisation ................................................................ 2 1.2 A description of the system ........................................................................ 2 2 Definition of system scope.................................................................................. 2 2.1 What the system will do ............................................................................. 2 2.2 What the system will not do ....................................................................... 3 3 Deficiencies of the current system ...................................................................... 3 4 Statement of user requirements ......................................................................... 3 5 Cost/benefit analysis .......................................................................................... 3 5.1 Proposed solutions .................................................................................... 3

    5.1.1 Standalone computers ........................................................................... 3

    5.1.2 Networked computers. ........................................................................... 4

    5.1.3 A web based application. ....................................................................... 4 5.2 Costs and Benefits ..................................................................................... 4

    5.2.1 Standalone computers ........................................................................... 4

    5.2.2 Networked computers. ........................................................................... 4

    5.2.3 A web based application. ....................................................................... 5 6 Conclusion and recommendations ..................................................................... 6 17/05/2010 Page 1 of 7 55129782.doc

Type name here Candidate no: Type candidate number here

1 Statement of purpose/client needs

    1.1 A description of the organisation

    Home in Your Heart is a registered charity providing a refuge for homeless cats, dogs,

    horses and donkeys. The head office is in Wigan and there are five sanctuaries

    around the country.

    Primarily, Home in Your Heart is financed by charitable donations from individuals

    and companies and enhanced by the proceeds of fund raising events such as garden

    fetes and open days. The charity also runs a sponsorship scheme where, for ?1 a

    month (?2 for a horse), members of the public can sponsor an animal. In return for

    their sponsorship they will receive pictures and letters, supposedly from their animals,

    telling them how they are getting along, as well as a card, complete with paw-print or

    hoof print signature, on the sponsor’s birthday.

    The charity’s other major source of income comes from the sale of a range of pet

    foods, made using Agnes Topping’s original recipes.

    Each sanctuary is staffed by a full-time manager and resident vet. Most of the day to

    day work is done y volunteers working on a casual basis. The Managing Director and

    the Company Accountant are based at the original sanctuary in Wigan

    1.2 A description of the system

    Home n Your Heart has introduced a scheme in which members of the public can

    pay ?1 (or ?2) par month to sponsor an animal. This works in the following way:

    New animals groomed and generally made presentable then details such as name,

    breed and colour are collected and placed in a card index system by the admissions

    clerk. A picture is taken and entered, along with the animal’s details, into a catalogue.

    This catalogue is printed bi-annually and distributed to a large number of vets,

    dentists and doctors, in fact anywhere where there is a waiting room. Prospective

    sponsors contact the sanctuary and are provided with an application form, which

    includes a direct debit mandate. On completion and return, their application is

    processed by the sanctuary. The sponsor’s details are put onto a card index system

    and the direct debit mandate passed to the sponsor’s bank.

    Each animal in the sanctuary is assigned a special carer, a casual worker, one of

    whose duties is to write the letters on behalf of their animals and send out the

    birthday cards when the time arises. They get the required information from the card

    index system. Although this is an onerous task it makes a pleasant change from

    mucking out the stables!

2 Definition of system scope

    2.1 What the system will do

    The new system will be designed to do the following:

    ? Record new animals

    ? Record new sponsors

    ? Create a catalogue

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Type name here Candidate no: Type candidate number here

    ? Send birthday cards

    ? Send letters

    2.2 What the system will not do

    It will not be concerned with:

    ? Setting up direct debits

    ? Taking payments

    ? Selling food

    3 Deficiencies of the current system

    There are a number of problems with the current system

    ? The use of card indexes is time consuming and prevents volunteers from

    spending time with the animals

    ? The card index system has the potential to be unreliable, with birthdays being

    missed because volunteers have not noticed that a particular sponsor is

    about to have a birthday

    ? The card index system is insecure. There is no backup facility

    ? The bi-annual catalogue is often out of date

    ? The production of paper catalogues is costly 4 Statement of user requirements

    The user requires a system which will address the above deficiencies and provide the following

    ? To enable details of new animals to entered and stored easily

    ? To enable new sponsors to be added easily

    ? To allow an animal to have more than one sponsor

    ? To create a catalogue at least once a week.

    ? To send letters to sponsors three times per year

    ? To send birthday cards to sponsors at the appropriate time 5 Cost/benefit analysis

    5.1 Proposed solutions

    There are three proposed solutions

    5.1.1 Standalone computers

    This system would consist of a standalone computer in each sanctuary. The

    computer would hold a database of all the animals in the sanctuary and all their sponsors. The system would be responsible for automatically sending letters,

    birthday cards and catalogues.

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Type name here Candidate no: Type candidate number here

    5.1.2 Networked computers.

    This system would consist of a server in Wigan holding a database for the whole

    organisation with local machines in each sanctuary. The letters, birthday cards and

    catalogues would be produced and distributed centrally and the local machines

    would be used for entering animal and sponsor details

    5.1.3 A web based application.

    This system would consist of an externally hosted website and database which would

    be accessible in each sanctuary using a computer connected to the Internet. The

    website would also be accessible to the public. Letters and birthday cards would be

    produced automatically by the system and distributed by each sanctuary. The

    catalogue would be available on-line

    5.2 Costs and Benefits

    5.2.1 Standalone computers

    Costs Benefits

    Hardware ? One PC per sanctuary ? Reliable production of birthday

    cards ? Backup device per sanctuary

    ? Increased frequency of letters ? One printer per sanctuary

    ? Up to date catalogue ? One digital camera per

    ? An animal can be sponsored sanctuary

    any number of times ? Printing costs for additional

    ? Less volunteers needed catalogues

    ? Data security Software ? Word processing software

    ? Database software

    ? Publishing software

    ? Customised database

    package

    Personnel ? Some staff to be trained in the

    use of the new system

    ? Reduced job satisfaction for

    carers

5.2.2 Networked computers.

    Costs Benefits

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Type name here Candidate no: Type candidate number here

    Hardware ? One PC per sanctuary ? Reliable production of birthday

    cards ? Server PC for Wigan

    ? Increased frequency of letters ? Backup device for Wigan

    ? Up to date catalogue ? One printer for Wigan

    ? An animal can be sponsored ? Networking hardware any number of times

    ? One digital camera per ? Less volunteers needed sanctuary

    ? Data security ? Printing costs for additional

    ? Single catalogue for whole catalogues

    organisation Software ? Word processing software

    ? Database software

    ? Publishing software

    ? Customised database

    package

    ? Networking software

    Personnel ? Some staff to be trained in the

    use of the new system

    ? Reduced job satisfaction for

    carers

    5.2.3 A web based application.

    Costs Benefits Hardware ? One PC per sanctuary ? Reliable production of birthday

    cards ? Internet connection in each

    sanctuary ? Increased frequency of letters

    ? One printer per sanctuary ? Up to date catalogue on-line

    ? One digital camera per ? An animal can be sponsored

    sanctuary any number of times

    ? Less volunteers needed Software ? Web browser

    ? Data security ? Bespoke web application

    ? Easier for sponsors to register ? Web hosting

    ? No need to print catalogues Personnel ? Some staff to be trained in the

    use of the new system

    ? Reduced job satisfaction for

    carers

    ? Potential loss of sponsors due

    to removal of paper

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Type name here Candidate no: Type candidate number here

    catalogues

6 Conclusion and recommendations

    In conclusion, the existing system is clearly in need of improvement and a computer database would offer a good solution. Of the three possible solutions considered, the web based application would meet all the user requirements and would be the cheapest system to run on a day to day basis. This solution also requires the least hardware investment although the software development costs are likely to be quite high. The system is highly scalable and would not required any additional investment, if a new sanctuary were to be opened.

    The recommendation of this report is to proceed with the development of the web application

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