VMBIP E-Newsletter, March 12, 2010
? Please see the February 2010 VMBIP Performance Dashboard enclosed within the body
of this e-newsletter.
? During the 2010 National Immunization Conference, there will be a session called
“Lessons Learned from VTrckS Provider Order Pilot (VPOP): CDC and Grantee
Perspectives.” This presentation, led by Brad Prescott, will include a panel of VPOP
grantees. The grantees will discuss their experiences and lessons learned regarding
online vaccine ordering functionality as well as related processes, such as end user
identity proofing. This presentation will include findings from formal grantee and provider
surveys, site visits, and conference calls.
? When communicating with the Resource Allocation and Monitoring (RA&M) team and
your vaccine monitor about requests and questions related to your VOFA, spend plan
monitoring, and vaccine budgets please send the e-mail directly to your RA&M team
monitor with a copy to Jeanne Tropper at: Jeanne.Tropper@cdc.hhs.gov and your
? Please remind providers that shipping containers should not be placed in refrigerators.
Providers should open, unpack, and inspect vaccine shipments, and properly store
vaccine immediately upon arrival. If the provider believes that a vaccine shipment is
compromised, temperature monitors are out-of-range, or a warm indicator is not activated,
McKesson Specialty Customer Care (MSCC) must be contacted within two hours of the
time the vaccine arrived at the provider’s office (as documented by the carrier). Any calls
received by MSCC outside of this two-hour window result in CDC liability for vaccine
replacement, regardless of the cause of the temperature excursion. The dedicated
phone line to report temperature excursions is 877-TEMP123 (877-836-7123).
For more information, please see the Project Points of Contact Users’ Guide (Section A,
p. 5, and Section C, p. 11.) dated December 17, 2009,
at: http://www.cdc.gov/vaccines/programs/vmbip/agm-documents-ppoc.htm. If you have
questions, please contact Helen Kuykendall at HKuykendall@cdc.gov, and copy your
? Effective April 1, 2010, VACMAN Help Desk support will return to its pre-H1N1 operations.
The VACMAN technical support team will be available Monday through Friday between
the hours of 8:00 a.m. and 6:00 p.m. Eastern Time. The VACMAN Help Desk can be
reached at 404-639-8303 or firstname.lastname@example.org.
? You may begin ordering Prevnar 13, NDC 00005-1971-02, 10-pack, single dose in
VACMAN on Thursday, March 18, 2010. The Prevnar 7 code will be disabled in
VACMAN when the Prevnar 13 code is enabled. Should Prevnar 7 inventory be depleted
at McKesson distribution centers prior to Prevnar 13 being enabled, any provider orders
in a backorder status will be cancelled on Friday, March 19, 2010. REMINDER: Prior to
entering any provider orders, ensure that you have properly downloaded the most recent
vacbulk file. Contact the VACMAN Help Desk if you encounter any problems with this
activity: 404.639.8303 or email@example.com.
As a reminder, previous VMBIP e-newsletters are posted at:
If you have any questions or comments about the contents of this e-mail, please contact
Brad Prescott at firstname.lastname@example.org and Julie Orta at email@example.com, with a copy to your POB project
Public Health Advisor
Vaccine Management Business Improvement Project
Immunization Services Division
Centers for Disease Control and Prevention
Date Posted: 03/15/10
This document can be found on the CDC website at: