James S. Bayer

By Brent Thomas,2014-03-26 16:06
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Focused on engineering standards and ITIL framework to ensure delivery of projects Managed and architected the deployment and support of VMware and EMC


    th1931 55 Place ? Downers Grove, IL 60515

    Phone: (630) 515-9942 ? ?


Hands-on senior manager and technology team builder with experience in successful staff development, process

    improvement, project delivery and infrastructure management.


    ? IT Management ? Architecture Planning / Deployment ? Vision & Strategy ? Global Project Management ? Continuous Process Improvements ? Relationship Management ? Enterprise Infrastructure ? Applications / Systems Analysis ? ITIL


    WORKNET NAPERVILLE, IL AUG 2008 JAN 2009 A small Managed Services Company with a large data center and a mid-cap client base. Director of Technology and Operations

    Provide strategies for enhanced structure and process for a large data center in a small managed services

    company. Implement basic departmental structure and staffing for continued customer satisfaction and continued

    growth. Report to COO.

    ? Primary goal was to re-engineer internal processes to provide a solid basis for a growing technology services delivery company. Focused on engineering standards and ITIL framework to ensure delivery of

    projects as well as operations activities. Customer satisfaction and SLA were imperative for success.

    ? Management and development of Exchange, Citrix, AD and other support infrastructure in a service provider environment. Worked to establish a team structure and processes which aid engineers in

    successful delivery of all facets of project and service delivery. Shared and central services infrastructure

    was core to the business.

    ? Initiated SAS70 certification project. Effort included making major revisions to then current policies and procedures.

     ? Managed the enterprise-critical project stream as well as day-to-day data center and field operational

    activities. Managed staff, staffing levels and operations as well as field technicians. New service offerings development was part of this effort as well as business critical applications and development.

    This position was eliminated in January, 2009.


    thWorld’s 7 largest law firm with $1.4B in revenues and 16 offices on 4 continents.

    Enterprise Server and Data Storage Manager

    Restore organization and provide enhanced departmental structure and enterprise strategies for successful

    growth. Manage staff, staffing levels and capital budget. Report to Director of Information Systems / Technology.

    ? Led engineering effort and implementation project to enhance, maintain and consolidate production

    server and storage infrastructure. Managed and architected the deployment and support of VMware and

    EMC enterprise storage solutions. Worked closely with Litigation Support to provide storage for their high-

    demand business unit. Was responsible for the team that provided data protection for the Firm’s mission

    critical data.

    ? Provided management and strategic planning for growth and engineering of Exchange, Citrix, AD,

    RSA, ISA and other support infrastructure. Established a team structure which focused engineers on

    project delivery and enterprise enhancements. Developed and instituted processes which aided engineers


    in focusing on all facets of project delivery, technical excellence and expertise. Developed engineering

    standards using ITIL framework to ensure project delivery as well as operations activities.

    ? Managed teams that provide network and server infrastructure to the global Firm. Intensely focused

    on the hiring and assembly of a team of engineers and operators capable of taking the organization to the

    next level of technical excellence.

    ? Active contributor and manager of the on-going project stream. Managed day-to-day operational,

    engineering and technology services activities.

    INTERPUBLIC GROUP / TRUE NORTH CHICAGO, IL SEP 2000 APR 2007 $6.5B global marketing communications and marketing services company.

    Data Center Manager / OpenView Global Deployment Project Manager

    Bring organization, structure and process to a fledgling data center. Introduce basic departmental structure and

    enterprise strategies for successful operations. Manage staff, budget and staffing levels.

    ? Managed corporate data center and staff. Engineered and implemented server infrastructure, deployed

    and supported web services and level one through three application support for critical business systems

    such as IOS, Computron Financials, E-Time and E-Studio systems and PeopleSoft which ran under HP-UX.

    Was responsible for technical implementation and support of mission critical web and web-enabled

    applications in the Intel and Sun environment under Linux, Solaris and Microsoft Windows.

    ? Designed rack, power, cooling and network infrastructures to support intranet, extranet and internet


    ? Managed project for global rollout of HP OpenView and Network Node Manager. This was a high-

    profile project requiring full project lifecycle process. Managed North American team and coordinated efforts

    between the project team and the Chicago, New York, London and Hong Kong datacenter teams.

    Sr. UNIX, Core Server and Web Services Engineer

    Develop and deploy server engineering and web services offering for the corporate data center. Responsibilities

    include the design and implementation of infrastructure, processes and procedures to support a growing, high-

    demand shared services environment.

    ? Achievements included development and implementation of an automated server deployment

    process for Red Hat Linux ES and AS servers. Engineered and deployed Linux Apache servers utilizing

    MySQL and PostgreSql as well as php, perl and ssl (secure certificate) integration for web and other

    services. Implemented cvs to centralize version control of configuration files and documentation.

    THE HULL GROUP, A GOLDMAN SACHS COMPANY CHICAGO, IL AUG 1999 SEP 2000 $800M Niche derivatives and equities trading firm.

    Configuration Manager

    Implement software configuration management and software quality assurance. Work to implement

    Continuus/CM with problem tracking as a solution for managing and controlling change to an immature

    environment on the verge of major growth. Reported to a partner.

    ? Primary goal was to institute software engineering and software release procedures utilizing the IEEE

    specifications for software configuration management as a guide.

    ? Rated the organization on the SEI model utilizing the CMM Framework.

    ? Planned, staffed and established the CM team and function for the global enterprise and instituted

    best business practice and quality assurance.

    ? Developed process, policies and procedures for production software development and release. ABN-AMRO TREASURY AND CAPITAL MARKETS, INC. CHICAGO, IL AUG 1994 SEP 1999 $22B financial holding company with subsidiaries performing commercial banking operations, investment

    banking and other related financial activities.


    Software Configuration and Infrastructure Manager

    Supported a team of over 50 developers and business analysts at the largest foreign bank in the US.

    Achievements included planning, staffing and establishing the CM team and function for the Money Markets and

    Fixed Income software development unit. Reported to a Sr. VP.

    ? Primary goal was to institute software engineering and software release procedures utilizing the IEEE

    specifications for software configuration management as a guide.

    ? Planned, staffed and established the CM team and function for the global enterprise and instituted

    best business practice and quality assurance. Enhanced development practices and defined methods

    and policies for software development.

    Lead Programmer/Analyst

    Lead Programmer/Analyst for the FX and Money Markets trading unit.

    ? Achievements included the design and development of a critical interface between OMR/TA, the

    primary trading system and the Infinity derivatives system. Programmer/Analyst

    Programmer/Analyst for the bond trading back office.

    ? Designed, developed and maintained object-oriented applications utilizing database engines.


    $450M International professional hand tool manufacturer.

    Networking Systems Administrator and Systems Analyst/Programmer

    ? Developed Shop Floor Control, Inventory tracking, MRP and accounting software.


    Independent consultant with a focus on manufacturing systems and networking. President / Owner

    ? Independent consultant specialized in manufacturing and POS systems.

    EDUCATION & CREDENTIALS Illinois Institute of Technology; College of DuPage; DePaul University - Concentration: Computer Science

    Continuing Education

    Camp IT CIO Roundtable and Technology Strategies, HP OpenView Administration, RedHat Linux System

    Administration, Hyperion Financial Systems Administration, Heat Helpdesk Administration, Continuus CM, Financial

    Object Oriented Technology, Communications for Technical Managers, and other technical training.

    PROFESSIONAL AFFILIATIONS Institute of Electronics and Electrical Engineers (IEEE), American Radio Relay League and International Legal

    Technology Association (ILTA).

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