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MGMT 226 Mgmt Org Behavior Hilliard - NICHOLS COLLEGE

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Learning teams demonstrate understanding of the SWOT analysis by applying the strategy to an organization. Assignments to be completed prior to next class:

    NICHOLS COLLEGE COURSE SYLLABUS

    MANAGEMENT & ORGANIZATIONAL BEHAVIOR (MGMT 226)

    SPRING SEMESTER 2008

Professor: Richard Lee Hilliard, ChFC

    Office: Conant Room 404 Office Hours: Mondays/Wednesdays 10:45 a.m. 12:00 p.m. and by appointment.

    Office Phone: (508) 213-2267 E-mail: Richard.Hilliard@Nichols.Edu

COURSE DESCRIPTION

This course is an introduction to management and organizational behavior. As the United States

    assimilates into a global economy, learning how to manage organizations successfully takes on

    paramount importance. Therefore, this discipline will not be studied in isolation but rather

    analyzed in a global, diversified and competitive environment. Issues will include individual and

    organizational ethical and social responsibilities.

The student will study and reflect upon the management process paying particular attention to

    the functions of planning, organizing, leading, and controlling. Students will investigate the

    integral relationships between organizational behavior and management. They will examine the

    importance of communication and interpersonal skills within the organization as well as the

    impact teams and teamwork have on effective management. Finally, students will explore

    organizational strategies and investigate systemic organizational change.

INSTRUCTIONAL APPROACH

Professor Hilliard prefers the modern experiential approach to learning with emphasis is on

    active student participation. He believes that learning is the responsibility of the student and that

    the instructor is responsible for creating the conditions that produce learning and provide

    opportunities for study, analysis, discussion and personal reflection (annotations/commentaries).

    Communicating clearly both orally and in writing are critical skills required of all managers.

    Students will be required to practice these skills in a variety of assignments including the use of

    computer technology and the Internet.

COURSE OUTCOMES

At the conclusion of this course the student will:

1. obtain knowledge of the management functions: planning, organizing, leading, and

    controlling.

    2. understand the management functions' relationship to organizational behavior and the

    practice of management.

    3. gain insight into managing in a global economy.

    4. understand the importance of individual ethical behavior and corporate social responsibility

    and its impact on society.

    5. acquire strategic management skills.

    6. understand the integral relationship between organizational culture and organizational design.

    7. understand the role of human resource management in organizations.

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8. learn the differences between management and leadership.

    9. understand the dynamics of organizational change.

    10. develop communication and interpersonal skill strategies for effective management. 11. experience an enthusiasm for learning.

    12. experience an atmosphere of respect for self and others.

REQUIRED TEXT

Robbins, Stephen P., DeCenzo, Daniel A. (2005). Management and organizational behavior.

    This is a two part custom edition for Nichols College. Pearson Custom Publishing, Boston, MA:

OTHER READINGS

Fortune and other magazines, other business periodicals, The Wall Street Journal, local news

    papers, and various WEB sites as directed.

SYLLABUS CHANGES

    Professor Hilliard reserves the right to change the direction of the course to follow societal and student needs and current class concerns and experiences. All key concepts will be covered, but the backgrounds and experiences of the students will determine the exact sequence.

INSTRUCTIONAL STRATEGIES

Professor Hilliard will provide opportunities for study, analysis, discussion and personal

    reflection. Instructional activities will include the lecture, case study analyses, written analyses, simulations, inquiry, independent research and study, discussion and questioning, annotations,

    and commentaries. Students will work both individually and in teams. This class will be part of th. the Cross Campus Critical Issues China Program scheduled for Tuesday, February 26

REQUIRED MATERIALS

Professor Hilliard will provide miscellaneous additional readings.

    Students will be expected to provide their own book and to understand computer technology and

     the Internet.

COURSE RESPONSIBILITIES

    1. Students are expected to read the texts and other course materials as well as necessary

     resource materials.

    2. Students must participate in course discussions.

    3. Students must participate in learning team activities.

    4. Students must use computer technology to download and analyze material. 5. Students must submit all assignments on the date they are due.

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6. All written work must be typed and double-spaced.

    7. Article Annotations and/or Commentaries are submitted as scheduled and must be

    summarized in one page using the following format:

    ? Define the problem (What is the author saying?)

    ? Summarize the author's position.

    ? Evaluate the author's position.

    ? State and justify your conclusions and recommendations. 8. Other written work must be 2-3 pages.

ACADEMIC HONESTY

Students are expected to fulfill all course requirements and maintain academic ownership

    regarding all assignments.

PERFORMANCE ASSESSMENT

The expected outcomes for the course are measured by performance through a variety of

    techniques including but not limited to the following: writing assignments, commentaries and

    annotations, text questions, article evaluations, projects, demonstrations, exhibits, presentations,

    case study analyses and simulations.

Students will:

? write article annotations

    ? write commentaries.

    ? write analysis papers

    ? complete periodic quizzes, a mid-term, and a final examination

    ? write team case study analysis, answer questions, and present findings to the class. ? complete an individual final project.

METHODS OF STUDENT EVALUATION

? Attendance and class participation. 15%

    ? Examinations (quizzes, mid-term, and final) 40%

    ? Case studies, article evaluations, reflection & 10%

    ? Team Projects 20% ? Individual Projects 15%

     Total 100%

    All assignments have a due date. Assignments received beyond the due date will be

    considered late, thus causing a 5-point per week reduction in the assignment grade.

EXTRA CREDIT

Students who use the Academic Resource Center (ARC) and/or writing consultants for help with

    course assignments will receive 1 point for each visit not to exceed 5 points. The student's final

    grade will be increased by the number of points accumulated. Students must document each visit

    to the ARC and have the ARC Representative sign the sheet. No other extra credit will be given.

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ON LINE VERSION OF THIS COURSE

As explained in the first class, Professor Hilliard has developed and taught an on-line version of

    this course. Under certain circumstances, as explained in class, this course is available.

ATTENDANCE POLICY

Each student is allowed three class absences. The student's final grade will be reduced by 5

    points for each absence beyond three. Students are responsible for all material covered during a

    missed class including handouts, assignments, quizzes and final examination.

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    TENTATIVE CLASS SCHEDULE

Note that During the semester, guest speakers will be invited to discuss appropriate topics with

    the class. Students will write analysis papers summarizing the speaker's comments and relating

    to text content and class discussion. Guest Presenter comments will appear on the examinations.

January 23rd

Class Activities:

? Overview of the course.

    ? Introduce Management and Organizational Behavior.

    ? Create learning teams.

    Assignments to be completed prior to next class:

? Commentary #1 - Answer in writing the following questions:

    ? What do I want from this course?

    ? Why is this class important to me?

    ? How does this course fit into my career plans?

    ? Annotation #1 Super Bowl Advertising Strategies

    ? Prepare to submit and discuss question responses.

January 28th

Class Activities:

? Collect and discuss student question responses.

    Assignments to be completed prior to next class:

    ? Learning teams read the History Module, "The Historical Roots of Contemporary

    Management Practices," in Part I of our two-part (two book) text.

    ? Prepare to discuss the module.

January 30th

Class Activities:

? Learning teams discuss module.

    Assignments to be completed prior to next class:

? Learning teams read text Chapter 1, "Managers and Management.”.

    ? Learning teams read Chapter 1 case, "Your Fired" and answer in writing questions 1-3.

    ? Prepare to submit question responses and present findings to the class.

February 4th

Class Activities:

? Participate in Academic Majors Fair (2-5-08) and submit views as Annotation #2

    ? Learning teams present question responses for Chapter 1 case, "Your Fired".

    ?

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    Assignments to be completed prior to next class:

? Collect written case question responses.

    ? Prepare Annotation #2 describing the learning activity and knowledge acquired from the

    case, "Your Fired".

    ? Learning teams read text Chapter 2, "The Management Environment."

    ? Learning teams read text Chapter 2 case, "Baxter Balances Work and Life" and answer in

    writing questions 1-3.

    ? Prepare to submit question responses and present findings to the class.

February 6th

Class Activities:

? Collect and discuss Annotation#2.

    ? Learning teams present question responses for text Chapter 2 case, "Baxter Balances Work

    and Life".

    ? Collect written case question responses.

    Assignments to be completed prior to next class:

? Write an individual paper describing the learning activity and knowledge acquired from the

    case, “Baxter Balances Work and Life ".

    ? Prepare to discuss the article.

    ? Prepare to submit both the article and your written evaluation.

February 11th

Class Activities:

? Prepare for Examination #1 (covers History Module and Chapters 1 and 2).

    ? Collect and discuss article evaluations.

    Assignments to be completed prior to next class:

Prepare for a examination on History Module and text Chapters 1 and 2.

February 13th

Class Activities:

? Examination #1

    Assignments to be completed prior to next class:

? Learning teams read Chapter 3, "Foundations of Planning" in Management and

    Organizational Behavior. Pay particular attention to the SWOT analysis.

February 18th (School Holiday)

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February 20th

Class Activities:

? Learning teams demonstrate understanding of the SWOT analysis by applying the strategy

    to an organization.

    Assignments to be completed prior to next class:

? Complete Annotation #3 describing the learning activity and knowledge acquired from

    planning and the SWOT analysis.

    ? Learning teams read Chapter 4, "Foundations of Decision Making" in Management and

    Organizational Behavior.

February 25th

Class Activities:

? Collect and discuss Annotation #3.

    ? Learning teams apply the decision making process to an assigned scenario.

    ? View video Chapter 5 case, "SAS Institute".

    ?

    Assignments to be completed prior to next class:

? Learning teams read text Chapter 5, "Basic Organization Designs."

    ? Learning teams read Chapter 5 case, "SAS Institute," and answer in writing questions 1-4.

    ? Prepare to submit question responses and present findings to the class.

February 27th

Class Activities:

? Learning teams present question responses for Chapter 5 case, "SAS Institute".

    ? Collect written case question responses.

    ? Review for a quiz (Chapters 3, 4, and 5).

    Assignments to be completed prior to next class:

? Annotation #4 due next class (describe the learning activity and knowledge acquired from

    the case, "SAS Institute").

    ? Prepare for a quiz on Chapters 3, 4, and 5 in Management and Organizational Behavior.

March 3rd

Class Activities:

? Quiz on Chapters 3, 4, and 5 (30 minutes)

    ? Collect and discuss Annotation #4.

    Assignments to be completed prior to next class:

? Learning teams read Chapter 8, "Foundations of Individual and Group Behavior" in

    Management and Organizational Behavior. ? Learning teams answer in writing Chapter 8 comprehensive questions 1-6.

    ? Prepare to submit and present comprehensive question responses.

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March 5th

Class Activities:

? Learning teams present text Chapter 8 comprehensive question responses.

    ? Collect written comprehensive question responses.

    Assignments to be completed prior to next class:

? Annotation #5, reflect on the knowledge acquired from the comprehensive question

    responses.

    ? Learning teams read text Chapter 10, "Motivating and Rewarding Employees."

    ? Learning teams answer in writing Chapter 10 comprehensive questions 1-5.

    ? Prepare to submit comprehensive question responses and present findings to the class.

March 10th

Class Activities:

? Collect and discuss Annotation #5.

    ? Learning teams present Chapter 10 comprehensive question responses.

    ? Collect written comprehensive question responses.

    ? View video Chapter 11 case, "Kinetics U.S.A: A CEO Who Believes That People Come First".

    Assignments to be completed prior to next class:

? Write Annotation #6 describing the learning activity and knowledge acquired from the

    comprehensive question responses.

    ? Learning teams read text Chapter 11, "Leadership and Trust." ? Learning teams read Chapter 11 case, "Kinetics U.S.A: A CEO Who Believes That People

    Come First" and answer in writing questions 1-4.

    ? Prepare to submit question responses and present findings to the class.

March 13th

Class Activities:

? Collect and discuss reflection papers.

    ? Learning teams present question responses for Chapter 11 case, "Kinetics U.S.A: A CEO

    Who Believes That People Come First".

    ? Collect written case question responses.

    Assignments to be completed prior to next class:

? Write Annotation #7 - reflection paper describing the learning activity and knowledge

    acquired from the case, "Kinetics U.S.A: A CEO Who Believes That People Come First".

    ? Prepare for a quiz on Chapters 8, 10, and 11 in Management and Organizational Behavior.

March 17th

    Have a safe and profitable week of Spring Break!

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March 24th

Class Activities:

? Prepare for Examination #2 chapters covered to be announced.

    ? Collect and discuss Annotation #7

    Assignments to be completed prior to next class:

? Learning teams read Chapter 13, "Foundations of Control" in Management and

    Organizational Behavior.

    ? Learning teams read Chapter 13 case, "A Control Concern at the FBI" and answer in writing

    questions 1-3.

    ? Prepare to submit question responses and present findings to the class.

March 26th

Class Activities:

? Examination #2

    ? Learning teams present question responses for Chapter 13 case, “A Control Concern at the

    FBI ".

    ? Collect written case question responses.

    ? View video Chapter 11 case, "Accounting for Billions of Burgers: McDonald's".

    Assignments to be completed prior to next class:

? Learning teams read Chapter 13 case, "Accounting for Billions of Burgers: McDonald's" and

    answer in writing questions 1-5.

    ? Prepare to submit question responses and present findings to the class.

March 31st

? Complete Annotation #8 describing the learning activity and knowledge acquired from the

    case, “A Control Concern at the FBI” ? Learning teams present question responses for Chapter 13 case, "Accounting for Billions of

    Burgers: McDonald's"

    ? Collect written case question responses.

    Assignments to be completed prior to next class:

    ? Complete Annotation #8 (this is our last Annotation!). ? Learning teams read Chapter 9, "Understanding Work Teams" in Management and

    Organizational Behavior.

    ? Learning teams read Chapter 9 case, "A VIRTUAL TEAM AT T.A. STEARNS" and answer in

    writing questions 1-5.

    ? Prepare to submit question responses and present findings to the class.

April 2nd

Class activities:

? Collect and discuss reflection papers.

    ? Learning teams present question responses for text Chapter 9 case, "A VIRTUAL TEAM AT

    T.A. STEARNS".

    ? Collect written case question responses.

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Assignments to be completed prior to next class:

? Learning teams read Chapter 10, "Communication."

    ? Learning teams answer in writing Chapter 10 critical thinking questions 1-5.

    ? Prepare to submit critical thinking question responses and present findings to the class.

April 7th

Class Activities:

? Collect and discuss reflection papers.

    ? Learning teams present Chapter 10 critical thinking question responses.

    ? Collect critical thinking question responses.

    ? Review for a quiz.

Assignments to be completed prior to next class:

? Prepare for a quiz on Chapters 9 and 10 in Management and Organizational Behavior.

April 9th

Class Activities:

? Quiz on Chapters 9 and 10 (30 minutes).

Assignments to be completed prior to next class:

    ? Learning teams read text Chapter 13, "Power and Politics." ? Learning teams answer in writing Chapter 13 critical thinking questions 1-5.

    ? Prepare to submit critical thinking question responses and present findings to the class.

April 14th

Class Activities:

? Learning teams present Chapter 13 critical thinking question responses.

    ? Collect critical thinking question responses.

    ? View Chapter 13 video case, "Bertelsmann Recruitment and Placement".

Assignments to be completed prior to next class:

? Learning teams answer in writing questions for the video case, "Bertelsmann Recruitment

    and Placement" and prepare to discuss.

April 16th

Class Activities:

? Learning teams present question responses for Chapter 13 video case, "Bertelsmann

    Recruitment and Placement".

    ? Learning teams read text Chapter 17, "Human Resource Policies and Practices."

    ? Learning teams read Chapter 17 Point/Counterpoint, "It's Time to Abolish Performance

    Evaluations," determine your team position, prepare to defend your position. Assignments to be completed prior to next class:

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