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UNIVERSITY OF TECHNOLOGY, MAURITIUS

By Dean Myers,2014-05-05 15:11
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UNIVERSITY OF TECHNOLOGY, MAURITIUS

    UNIVERSITY OF

    TECHNOLOGY, MAURITIUS

    School of Public Sector Policy and Management

    BSc. (Hons) Tourism and Hospitality Management

    Full-Time & Part-Time

    2004 2008

DEPARTMENT OF TOURISM, LEISURE AND HOSPITALITY

    MANAGEMENT

    Our Vision

    To be the Leading Tertiary Institution Providing Tourism and Hospitality

    Education in Mauritius, Africa and the Indian Ocean Region

    Our Mission

Dedicated to providing Quality Education through Academic Knowledge and

    Practical Experience

    Committed to Maintaining Resourceful Links with Tourism and Hospitality

    Organisations

Understanding and Addressing the Needs of the Tourism Sector through providing

    High Calibre Human Resources

Keeping Abreast with the Latest Global Trends and Developments in the Tourism

    and Hospitality Industry

Contributing Significantly to the Sustainable Development of Tourism in Mauritius

    Collaborating with the Mauritian Government in Tourism Planning and

    Development

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    BSc. (Hons) TOURISM & HOSPITALITY MANAGEMENT

1. Programme Information

    Tourism is one of the largest industries of our economy. It is expected to grow exponentially during the coming years. This BSc. Programme is industry-specific and management oriented, and prepares students for positions in the tourism and hospitality sector.

    With the rapid growth in the field of tourism and hospitality, demand for more and more people in this sector is growing. People, who can plan, organize and implement programmes and facilities within the tourism and hospitality sector are essential to the success of the industry.

    The tourism and hospitality management Programme has strong links with the Hotel School of Mauritius and other agencies dealing with tourism and hospitality.

    The programme is designed to prepare students to assume responsibilities in the field of management, marketing and planning through a blend of coursework, placements and projects.

This Bachelor’s Degree Programme will no doubt help students to enhance their

    interpersonal skills and provide them with a strong background and marketable skills necessary to build a successful career in the tourism and hospitality industry.

The department offers the prospects and opportunities to be part of one of the world’s

    largest and most dynamic industries. The importance of tourism as a contributor to the national economy has led us to develop a programme that is geared towards addressing and understanding the needs of this sector. We aim at providing high quality education to those wishing to pursue a career in the Tourism, Leisure & Hospitality industry.

    This course has duration of 3 years full-time on a semester system covering 35 modules, i.e. six modules per semester. The part-time course has a duration of 4 years. The last semester includes a dissertation on a relevant topic. Contents of the different modules are attached. The course contents have been devised by UTM in

    collaboration with the School of Services Management, University of Brighton UK.

    The course covers a wide range of issues on general Tourism and Hospitality Management. It also includes hands-on practical experience acquired from the various industrial placements over 3 years.

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2. Programme Objectives

    We provide students with an understanding of the complexity of the tourism and hospitality industry, multidisciplinary skills and the ability to critically examine the influence and impact of tourism. Students will also develop the knowledge and skills necessary for management positions within the industry. Graduates will be expected to take up middle management positions within the tourism & hospitality departments and sectors of the industry.

3. Industrial Work Placement

    The University recognises the importance of practical experience and its value to employers. Industrial Placements holds a significant place in the degree as it allows students to obtain first-hand exposure before taking up employment after graduation.

4. Practical Training

     Students have the opportunity to follow practical training sessions at the Hotel School of Mauritius over period of two semesters. This comprises of two modules at the Hotel School: Food Production practical and Restaurant & Bar Service practical.

    Students are expected to purchase their own uniforms as per the requirements of the Hotel School of Mauritius.

5. Foreign Languages

    With the international dimension of the tourism industry, and the continuous need for interaction, it is vital for students to be conversant in a foreign language. As such, the German language has been incorporated in the curriculum over two semesters. We are also considering to introduce Italian as another foreign language in a near future.

6. Career Opportunities

    The tourism industry is one of the largest job providers from a national and international perspective. Upon completion of the BSc. (Hons) Tourism and Hospitality Management course, graduates will have a wide range of career opportunities to choose from, such as hotels, restaurants, airline companies, travel agents, tour operators as well as in government organisations. The industrial placement will provide an opportunity for students to establish contacts with potential future employers.

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Graduates will also be able to take up middle management positions in the following

    operational departments of the hospitality sector:

    ? Guest Relations

    ? Front Office

    ? Food & Beverage

    ? Housekeeping

    ? Sales & Marketing

    ? Accounts & Control

    ? Purchasing

    ? Other Commercial & Institutional Catering Operations

At the end of the Bachelor’s degree, students will be encouraged to place their

    curriculum vitae on the University’s databank which will be accessible to potential

    employers.

7. Links with the Industry

The Department of Tourism Leisure and Hospitality Management is committed to

    maintaining close links with key players in the field. The University has established

    links with the Hotel School of Mauritius, SKAL International and AHRIM (The

    Association des Hôteliers et Restaurateurs de l’Ile Maurice). We are currently in the

    process of creating resourceful links with reputed international organisations, tertiary

    institutions, tourism bodies and authorities as well as renowned hotel groups and

    airline companies.

We also aim at providing high calibre human resources to address the resource needs

    at supervisory and management levels.

Students will be encouraged to pursue their dissertations in topics that are pertinent to

    the industry. In this respect, tourism and hospitality organisations will be invited to

    provide suggestions regarding their areas of opportunities and interests.

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8. Facilities

We are currently located at La Tour Koenig, Pointe-aux-Sables. Our present structure

    and facilities include, air conditioned classrooms, a resource centre, computer

    laboratories, internet access, facilities for our outdoor recreational activities such as

    tennis, basket ball, volley ball and a common room for students only.

9. Programme Duration

The University offers the opportunity to students to be equipped with the Bachelors

    of Science Honours Degree in Tourism and Hospitality Management. It is available to

    students both on a full-time and part-time basis as follows:

    Full-Time 3 years BSc (Hons) Tourism and Hospitality Management

    BSc (Hons) Tourism and Hospitality Management Part-Time 4 years

    The academic year is divided into 2 semesters. Each semester consists of 15 weeks

    excluding the examination period.

10. Semester 15 weeks (Excluding Exam Period)

    11. Credit System 1 module = 3 credits

    Dissertation = 6 credits

12. Student Progress and Assessment

For the award of the Degree, all modules must be passed that is, overall passes in the

    examinations, coursework and other forms of assessment.

All modules will carry 100 marks and will be assed as follows (unless otherwise

    specified):

Written examinations of 2-hours’ duration and continuous assessment carrying up to

    30% of total marks. Continuous assessment can be based on assignments, class tests,

    group or individual projects.

    The dissertation/project will carry 200 marks (6 credits)

    Maximum marks attainable:

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Level 1 1200

    Level 2 1200

    Level 3 1200

13. Grading

Grade Marks x (%)

    A > 70 A- 65 < x < 70 B 60 < x < 65 B- 55 < x < 60 C 50 < x < 55 C- 45 < x < 50 D 40 < x < 45 F < 40

    A-D Pass

    F Fail

14. Evaluation of Performance

The % mark at Level 1 contributes a 20% weighting towards the degree classification.

The % mark at Level 2 contributes a 30% weighting towards the degree classification.

The % mark at Level 3 contributes a 50% weighting towards the degree classification.

15. Degree Award Classification

Overall weighted mark y (%) Classification

     > 70 1st Class Honours nd 60 < y < 70 2 Class 1st Division Honours ndnd 50 < y < 60 2 Class 2 Division Honours

     45 < y < 50 3rd Class Honours

     40 < y < 45 Pass Degree

     < 40 No Award

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    BSc. (Hons) Tourism and Hospitality Management

     PROGRAMME STRUCTURE (FULL-TIME)

    YEAR 1

     Semester 1 Semester 2 Code Modules Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P TMGT Introduction to Tourism HMGT 3 + 0 3 Hospitality Management 3 + 0 3 1101 &Hospitality studies 1201

    MGMT MKTG Marketing for Tourism & Business Management 3 + 0 3 3 + 0 3 1102 1202 Hospitality I

    MGMT ACCF Cost and Management Business Communication 3 + 0 3 3 + 0 3 1103 1104 Accounting

    HMGT Food & Beverage Studies BISE010 Computer Fundamentals 1 + 2 3 3 + 0 3 1102 II

    ACCF LANG Financial Accounting 3 + 0 3 German I 3 + 0 3 1102 1101

    HMGT HMGT Food & Beverage Studies I 3 + 0 3 Practical at Hotel School I 0 + 3 3 1101 1103

     Start of Level 1 Finish of Level 1

    YEAR 2

     Semester 1 Semester 2

    Code Code Modules Hrs/Wk Credits Modules Hrs/Wk Credits

     L P L P

    Accommodations Marketing for Tourism HMGT 2202 3 + 0 3 MKTG 2203 3 + 0 3 Management & Hospitality II

    HRM in Tourism and HRMT 2106 3 + 0 3 LLAW 2304 Hospitality Law 3 + 0 3 Hospitality

    Tourism Reservations LANG 2102 German II 3 + 0 3 TMGT 2201 3 + 0 3 and Ticketing

    Practical at Hotel School HMGT 1104 0 + 3 3 QUAN 1102 Statistics 3 + 0 3 II

    Facilities Planning & Tourism Planning & HMGT 2203 3 + 0 3 TMGT 2104 3 + 0 3 Design Management Development

    Conference and Event TMGT 2202 HMGT 2301 3 + 0 3 Travel Management 3 + 0 3 Management

     Start of Level 2 Finish of Level 2 YEAR 3

     Semester 1 Semester 2

    Modules Code Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P TMGT 3102 Sustainable Tourism 3 + 0 3 MGMT 2301 Strategic Management 3 + 0 3

    Quantitative Analysis for QUAN 2204 3 + 0 3 TMGT 3301 Outdoor Recreation 3 + 0 3 Management

    Service Operations Environmental MGMT 3204 3 + 0 3 ENGT 3101 3 + 0 3 Management Management

    ECON 3401 Tourism Economics 3 + 0 3 TMGT 3103 International Tourism 3 + 0 3 QUAN 3401 Research Methods 3 + 0 3 DISS 3000 Dissertation 6 DISS 3000 Dissertation

     Start of Level 3 Finish of Level 3 TOTAL NUMBER OF CREDITS : 105

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    BSc. (Hons) Tourism and Hospitality Management Part Time

    PROGRAMME STRUCTURE

    YEAR 1

     Semester 2 Semester 1

    Code Modules Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P

    Introduction to Tourism TMGT 1101 3 + 0 3 ACCF 1102 Financial Accounting 3 + 0 3 &Hospitality studies

    MGMT 1102 Business Management 3 + 0 3 HMGT 1101 Food & Beverage Studies I 3 + 0 3 MGMT 1103 Business Communication 3 + 0 3 HMGT 1201 Hospitality Management 3 + 0 3

    Marketing for Tourism & BISE 010 Computer Fundamentals 1 + 2 3 MKTG 1202 3 + 0 3 Hospitality I

     Start of Level 1

    YEAR 2

     Semester 3 Semester 1

    Code Modules Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P

    Cost and Management HRM in Tourism and ACCF 1104 3 + 0 3 HRMT 2106 3 + 0 3 Accounting Hospitality

    HMGT 1102 Food & Beverage Studies II 3 + 0 3 LANG 2102 German II 3 + 0 3 LANG 1101 German I 3 + 0 3 HMGT 1104 Practical at Hotel School II 0 + 3 3

    Facilities Planning & Design HMGT 1103 Practical at Hotel School I 0 + 3 3 HMGT 2203 3 + 0 3 Management

    Accommodations Conference and Event HMGT 2202 3 + 0 3 HMGT 2301 3 + 0 3 Management Management

     Start of Level 2 End of Level 1

     YEAR 3

     Semester 2 Semester 3 Code Modules Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P

    Marketing for Tourism & TMGT 3202 MKTG 2203 3 + 0 3 Travel Management 3 + 0 3 Hospitality II

    LLAW 2304 Hospitality Law 3 + 0 3 TMGT 3102 Sustainable Tourism 3 + 0 3

    Tourism Reservations & Quantitative Analysis for TMGT 2201 3 + 0 3 QUAN 2204 3 + 0 3 Ticketing Management

    Service Operations QUAN 1102 Statistics 3 + 0 3 MGMT 3204 3 + 0 3 Management

    Tourism Planning & TMGT 2104 3 + 0 3 ECON 3401 Tourism Economics 3 + 0 3 Development

     End of Level 2

    YEAR 4

     Semester 1 Semester 2

    Code Modules Hrs/Wk Credits Code Modules Hrs/Wk Credits

     L P L P QUAN 3401 Research Methods 3 + 0 3 ENGT 3101 Environmental Management 3 + 0 3 MGMT 2301 Strategic Management 3 + 0 3 TMGT 3103 International Tourism 3 + 0 3 TMGT 3301 Outdoor Recreation 3 + 0 3 DISS 3000 Dissertation 6 DISS 3000 Dissertation

     Start of Level 3

    TOTAL NUMBER OF CREDITS : 105

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THE BSc (Hons) TOURISM AND HOSPITALITY MANAGEMENT

    PROGRAMME SYLLABUS OUTLINE

YEAR 1, SEMESTER 1

TMGT 1101: Introduction to Tourism & Hospitality Studies

    Introduction to Tourism Concepts, Definitions; Evolution of Tourism; An Introduction to

    the History of the Hospitality Industry; Structure, Organisation, Conduct and

    Performance of the Tourism and Hospitality Industry; Segments of the Hospitality

    Industry; Understanding Travel Behaviour; Career Opportunities; Tourism Impacts; The

    Need for Tourism Planning; Tourism Sustainability; Tourism Marketing; Issues

    Pertaining to International Tourism.

    MGMT 1102: Business Management An Introduction to Management: Management Processes, Levels of Managers, Roles and

    Skills of Managers, Nature of Managerial Work, Scope of Management; Role of Theory

    and History in Management; Different Management Perspectives; Environmental Context

    of Management; Basic Elements of Planning and Decision Making; Leading Process:

    Leadership, Motivation, Human Resources Management, Group Dynamics and Team

    Building; Control for Business Performance; Learning; Organisation; Good Governance.

    MGMT 1103: Business Communication The Benefits of Effective Business Communication; Internal and External

    Communication; Verbal and Non-verbal Communication; the Process of Communication;

    Communication Barriers; Intercultural Communication; Teamwork; Conflict and

    Communication; Writing and Presenting Business Documents; Oral Presentations;

    Electronic Communication; Preparing for Interviews; Customer Care and

    Communication.

    BISE 010: Computer Fundamentals A Brief History of Computing; Survey of Various Types/Classes of Hardware and

    Software Used in Current ICT systems; Survey of Main Areas of Application of ICT;

    Impact of ICT on Individual’s Business and Society; Forthcoming Developments; Areas of Expertise, Jobs and Roles of Professionals of the ICT Sector; Introduction to the Use

    of Personal Computing: Word-processing, Spreadsheet, Database and Internet

    Applications; Recording, Analysis and Presentation of Data & Information; Generating

    Professional Reports.

    ACCF 1102: Financial Accounting Roles and Principles of Financial Accounting; Double Entry Book Keeping; Capital and

    Revenue Expenditure; Trial Balance, Preparation of Final Account for Sole Traders,

    Non-Profit Organisations and Companies; Cash flow statements; Control Accounts and

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