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PUBLIC POLICY FORUM

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PUBLIC POLICY FORUM

    2007 NIB/NAEPB Sales Conference

    June 9 12, 2007

    Hilton located in the WALT DISNEY WORLD Resort

    Orlando, Florida

    Imagine the PossAbilities

    Program Agenda

    5.29.07 at 10:56 a.m.

GENERAL INFORMATION

Registration and Information Desk Hours

    Saturday, June 9 7:30 a.m. 2:00 p.m.

    Sunday, June 10 7:00 a.m. 5:00 p.m.

    Monday, June 11 7:00 a.m. 5:00 p.m.

    Tuesday, June 12 7:00 a.m. 5:00 p.m.

Conference Materials for People Who Are Blind or Visually Impaired

    Braille, large print and CD-ROMs of the conference program are available at the conference

    registration desk. Cassette tapes are available for those who requested them in advance. Braille and

    large print room service menus are available from the hotel front desk upon request or through guest

    services.

Conference Attire

    The majority of sessions during the Sales Conference are business casual attire. For the Celebration

    of Stars Awards Banquet on Tuesday evening, please wear business attire.

Cell Phones and PDAs

    As a courtesy to your colleagues, please turn off your cell phones and PDAs during all official functions.

SATURDAY, JUNE 9

    7:30 a.m. 2:00 p.m. Registration Room: West Registration

    8:00 a.m. 10:00 a.m. Textile Apparel Group Meeting Room: Azalea/Begonia

    10:00 a.m. 12:00 p.m. Operations Committee Meeting Room: Salon II

    1:00 p.m. 3:15 p.m. Jan-San Meeting Room: Azalea/Begonia

    1:00 p.m. 5:00 p.m. NIB Board of Directors Meeting Room: Salon II (Open to the Public)

    3:30 p.m. 6:00 p.m. Writing Instruments Group Meeting Room: Azalea/Begonia

SUNDAY, JUNE 10

    7:00 a.m. 5:00 p.m. Registration

    Room: West Registration

    7:00 a.m. 7:30 a.m. Rise ‘n Shine Continental Breakfast Room: Grand Foyer

7:30 a.m. 9:00 a.m. Services Committee Meeting

    Room: Salon II

9:15 a.m. 11:15 p.m. NAEPB Combined Business and Board of Directors Meeting

    Room: Salon III

    11:30 a.m. 5:30 p.m. Golf Outing Grand Cypress Golf Club

Players should meet at 11:15 a.m. in the West Loading Area. We will depart at 11:30 a.m. for the

    Grand Cypress Golf Club. The shotgun start is at 1:00 p.m.

6:30 p.m. 8:00 p.m. Donald & Daisy’s Poolside Party

    Room: Poolside

MONDAY, JUNE 11

    7:00 a.m. 5:00 p.m. Registration

    Room: West Registration

7:30 a.m. 8:30 a.m. Rise ‘n Shine Continental Breakfast

    Room: Grand Foyer

    8:30 a.m. 11:30 a.m. Opening Session: Imagine the PossAbilities Room: Salons IV and V

    It’s Off to Work We Go

    Keynote Address: Stephen Shapiro

    How can you survive and thrive in this highly volatile environment? Only through the creation of

    a pervasive culture of innovation in your organization an environment where innovation is as

    natural as breathing. In this keynote, you will learn tips for systematically moving from ad-hoc to

    organic innovation. You will learn proven approaches for developing breakthrough solutions

    with breakneck speed. Audience members will gain powerful insights and techniques for

    generating breakthrough ideas and tools for enhancing team creativity. You will leave with

    practical solutions. More importantly, you will be armed with powerful techniques that you can

    use on a daily basis. Stephen has worked with the sales and marketing teams at Staples, GE,

    Xerox, UPS, Intel, Lockheed Martin, IBM and many others. Learn what leading edge companies

    are doing today and what you can do tomorrow.

     Welcome

    Dan Boucher, NIB/NAEPB Sales Committee Chairman

    President and CEO, Winston-Salem Industries for the Blind, Winston-Salem, NC

    10:00 a.m. Break

    10:20 a.m. A SKILCRAFTEER Club Presentation of a Modern Day Fairy Tale:

    Growing the AbilityOne Beanstalk

    Once upon a time, there lived a nonprofit agency executive named Jack. For years, Jack

    planted seeds of opportunity in the marketplace and had great success growing those

    opportunities into jobs for people who are blind. But over time, the marketplace to which Jack

    had grown so accustomed changed, and Jack's ability to create jobs waned. Then one day,

    Jack met the SKILCRAFTEERS (NIB National Account Managers and Channel Sales

    Representatives) who helped Jack re-energize and imagine the possAbilities. We’ll share with

    you what we told Jack.

    SKILCRAFTEER Club Leaders:

    Dan Carson, Director, Channel Management, NIB, Alexandria, VA

    DuWayne Gilbertson, Director, Business Development, NIB, Alexandria, VA

11:30 a.m. 1:00 p.m. Lunch on your own

    1:00 p.m. 2:30 p.m. General Session: Imagine the PossAbilites Room: Salons IV and V Customers’ Views of the Wonderful World of SKILCRAFT

    Join us for an informative panel discussion involving customers of SKILCRAFT products and services. You will have an opportunity to hear from and ask questions of some of the significant players in the government market who will discuss their needs for quality products and services.

Moderator:

    Kevin Lynch, Senior Vice President, Marketing & Operations, NIB, Alexandria, VA

Speakers:

    Gary Feit, Assistant Commissioner, Office of Customer Accounts and Research, Federal Acquisition Service, General Services Administration, Arlington, VA

    William Kenny, Executive Director, Customer Operations, Directorate of Construction & Equipment, Defense Supply Center Philadelphia, Philadelphia, PA

    Dennis Dudek, Director, Clothing & Textiles Supplier Support, Defense Supply Center Philadelphia, Philadelphia, PA

    Phillip Braswell, Contract Administration, Army Contracting Agency, South Region Contracting Center East, Fort McPherson, GA

    Peggy L. Thames, Deputy Chief Prosthetics and Clinical Logistics Officer, Veterans Health Administration Clinical Logistics Office, Washington, DC

    2:30 p.m. 2:50 p.m. Break

    2:50 p.m. 4:15 p.m. PossAbilities Attraction 1

    Room: Salons IV and V Take a Magic Carpet Ride to World Class Customer Service

    Explore new ways of providing world-class customer service that will uncover opportunities and hidden treasures. Take a ride through the wonders of a unique and challenging customer environment, and learn magical ways of delighting the most important characters in your world.

Moderator:

    Grant Zolninger, Program Manager, Winston-Salem Industries for the Blind, Winston-Salem, NC

Speakers:

    Carol Borsa, Director of Business Services, The Association for the Blind and Visually Impaired-Goodwill Industries of Greater Rochester, Rochester, NY

    Dave Robson, Customer Service Manager, St. Louis Lighthouse for the Blind, St. Louis, MO

Sandy Werner, Inside Sales Associate, Industries for the Blind, Milwaukee, WI

    2:50 p.m. 4:15 p.m. PossAbilities Attraction 2

    Room: Salon I A Journey through DistributionLand

    Fasten your seatbelts for a voyage through multiple AbilityOne distribution channels. Your trip includes an update on each of the major sales channels of distribution. Let your imagination be your guide to increasing employment for people who are blind.

Moderator:

    Dan Carson, Director, Channel Management, NIB, Alexandria, VA

Speakers:

    Multiple Award Schedule Channels” Joyce Rey, Senior Regional Sales Representative, NIB, Alexandria, VA

    Jan/San Multiple Award Schedule Jamie Huffman, Regional Sales Representative, NIB, Alexandria, VA

    General Services Administration Jason Endicott, Regional Sales Representative, NIB, Alexandria, VA

“Base Supply Centers”

    Bob Ward, Director, BSC Operations, NIB, Alexandria, VA

    2:50 p.m. 4:15 p.m. PossAbilities Attraction 3 TMRoom: Salon II Pirates of the Caribbean:

     Discover Treasures of the Perfect Partnership

Yo ho ho! Swashbuckle with thousands of others who have chosen the pirate's life! Developing

    and managing projects that create significant employment for people who are blind often include

    a number of barriers that must be overcome. Sail the Seven Seas with your crew of fellows,

    seizing treasure ships and battling other pirates while hoisting a tankard of grog! Finding the

    right expertise, following program regulations, dealing with accessibility issues and overcoming

    brand preference are just a few dangerous waters that agencies must navigate.

Sharpen your swords, and sharpen your skills! This session will provide you with the

    information necessary to seek out your treasure island and correctly establish an approved

    subcontract, effectively manage a subcontract relationship, and develop a co-branded product

    within the AbilityOne Program all without walking the plank. Yarrrr!!

Moderator:

    Mary Johnson, Manager, Contract Administration and Pricing Support, NIB, Alexandria, VA

Presenters:

    Lou Bartalot, Director, Program Analysis and Evaluation, Committee for Purchase From People

    Who Are Blind or Severely Disabled, Arlington, VA

David Horton, Senior Vice President, Winston-Salem Industries for the Blind, Winston-Salem,

    NC

Dennis Steiner, Chief Operating Officer, Susquehanna Association for the Blind and Vision

    Impaired, Lancaster, PA

    6:30 p.m. 8:00 p.m. Reception: The Magic Kingdom of Networking

    Rooms: Salons VI, VII and VIII

    Take a stroll down Main Street to browse the wares of AbilityOne suppliers and agencies. Main

    Street is the perfect place to network with your colleagues and Imagine the PossAbilities.

TUESDAY, JUNE 12

    7:00 a.m. 5:00 p.m. Registration

    Room: West registration

7:30 a.m. 8:30 a.m. Rise ‘n Shine Continental Breakfast

    Room: Grand Foyer

    8:30 a.m. 9:30 a.m. General Session: Imagine the PossAbilities Room: Salons IV and V

     AbilityOne Innovations

    Gather with your peers to embrace the new name of the JWOD Program. The Committee

    Chairman will reveal how AbilityOne is the gateway to Tomorrowland.

    Andrew Houghton, Chairman, Committee for Purchase From People Who Are Blind or Severely

    Disabled, Arlington, VA

    NAEPB Carousel of Progress

    NAEPB’s new President will offer you a glimpse at NAEPB’s innovations and operations. Be a

    part of this carousel of progress to take advantage of the opportunities ahead.

    Lauren White, President, National Association for the Employment of People Who Are Blind,

    and President & CEO, Oklahoma League for the Blind, Oklahoma City, OK

    Orchestrating Our Future

    Like the conductor of a symphony, a CEO unites the team to work in harmony. NIB’s President

    and CEO will share inspiring possAbilites and strategies that are under development to pave the

    way for tomorrow’s jobs.

    Jim Gibbons, President & CEO, NIB, Alexandria, VA

9:30 a.m. Break

    9:50 a.m. 12:00 p.m. General Session: Imagine the PossAbilities Room: Salons IV and V

    A Backstage Pass to the NIB Cast

    NIB’s marketing and operations leader will take center stage and share with you the NIB “script.”

    The feature presentation is enlightening, with a plot that is sure to please. You will also get to

    meet the main characters of the NIB story. Learn who to go to on set and what they can do for

    you as you work to create new and innovative jobs for people who are blind.

    Cast Director:

    Kevin Lynch, Senior Vice President Marketing & Operations, NIB, Alexandria, VA

    Innovation: The Road to Tomorrow

    Do not underestimate the power of innovation. Enter the world of innovative products and

    services where we will share the development process and how to take these solutions to

    market. Hear from the imaginers who make it happen. Join us and experience the magic!

    Host: Peter Kaputsos, Director, Brand Management & Marketing Communications, NIB,

    Alexandria, VA

    Man on the Street: Jerry “Scoop” O’Hagan, Director of Sales and Marketing, Winston-Salem

    Industries for the Blind, Winston-Salem, NC

12:00 p.m. 1:30 p.m. Lunch on own

1:30 p.m. 2:40 p.m. PossAbilities Attraction 4

    Room: Salons IV and V Can Disney Loyalty Be Ours?

    The Walt Disney Company is known for its brand, customer and employee loyalty. This session

    will discuss the principles behind Disney’s successful organizational culture and assist

    participants in adopting these principles for their organizations. Creating a great culture is not

    magic, but when you achieve it, magical things happen!

    Presenter:

    Dr. A. Gidget Hopf, President and CEO, The Association for the Blind and Visually Impaired-

    Goodwill Industries of Greater Rochester, Rochester, NY

1:30 p.m. 2:40 p.m. PossAbilities Attraction 5

    Room: Salon II and III The Wonders of Marketing Innovation & Creativity

    Join us at this popular attraction where agency leaders share the wonders of marketing

    innovation and creativity. Get a glimpse of “visionary strategies” that have generated new

    business and increased employment for people who are blind.

    Moderator:

    Chuck Lange, President and CEO, Industries for the Blind, Milwaukee, WI

    Speakers:

    A Fulfillment Strategy

    Jeff Hawting, Vice President-Sales, LC Industries, Durham, NC

    Wal-Mart: A Retail Strategy

    Deb Lucas, Vice President-Custom Products, Industries for the Blind, Milwaukee, WI

    Puerto Rico & Textiles Strategies

    Dan Boucher, President & CEO, Winston-Salem Industries for the Blind, Winston-Salem, NC

    A Customer Retention Strategy

    CJ Lange, Director, Sales & Marketing, Industries for the Blind, Milwaukee, WI

    Wendy Weiss, E-Commerce Sales Manager, Industries for the Blind, Milwaukee, WI

2:40 p.m. Break

3:00 p.m. 4:15 p.m. PossAbilities Attraction 6

    Room: Salons IV and V NeverNever Land

    Are there markets you never explore or where you don’t believe you belong? Take a ride on the

    State Use/Subcontracting Speedway. Enter this superhighway and learn how agencies that

    have been there before can help you speed ahead to new market opportunities. You may find

    the real adventure is on your own street.

    Moderator:

    Reinhard Mabry, Chief Operating Officer, Alphapointe Association for the Blind, Kansas City,

    MO

    Speakers:

    John W. Thompson, President and CEO, St. Louis Lighthouse for the Blind, St. Louis, MO

    Robert W. Mosteller, President, Tarrant County Association for the Blind, Fort Worth, TX

    Fred Newman, Industries Program Director, Cincinnati Association for the Blind, Cincinnati, OH

    3:00 p.m. 4:15 p.m. PossAbilities Attraction 7

    Room: Salon I Conjuring a Product Line Spell

    Maximize your agency’s profits and employee productivity by sharpening your product

    management discipline. Learn how to make dead products disappear, how to dazzle customers

    by redesigning out-of-date products, and how to reach into the wizard’s hat and pull out a

    winning new product line. Hear how to use the magical tools of essentially-the-same reviews,

    market assessment, product line “gap” assessment, competitive research and business case

    development. Learn tricks of the trade for redesigning sluggish products. Imagine your product

    possAbilities, and then make your dreams come true!

    Moderator:

    Mike Gilliam, President & CEO, San Antonio Lighthouse for the Blind, San Antonio, TX

    Speakers:

    Jennifer Ruth, Director, Product Management, Office Products, NIB, Alexandria, VA

    Shawn Spengler, Director, Product Management, Jan-San/Maintenance, Repair and Operation

    Products, NIB, Alexandria, VA

    Kevin Campbell, Product Manager, Office Products, NIB, Alexandria, VA

    6:30 p.m. 9:30 p.m. Celebration of Stars Awards Banquet

    Room: Salons IV and V

    Attire: Business Dress

    When you wish upon a star, anything is possible. Join NIB and NAEPB as we honor this year’s

    stars among our associated agencies and recognize an outstanding NAEPB supplier.

Stephen Shapiro

Best-selling author and speaker, Stephen Shapiro has dazzled audiences around the world with his

    speeches on creativity and innovation. His first book, 24/7 Innovation,” was featured in Newsweek, Investors Business Daily and the New York Times. His latest book, Goal-Free Living,” was the #1 Amazon.com “Business Motivation” best seller and was the cover story in Oprah Winfrey’s O, The Oprah Magazine. Change is the only constant in business, and your organization must keep pace with

    that change to thrive.

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