Tools for Conflict Analysis.doc - Salto
By Walter Shaw,2014-04-27 02:22
TOOLS FOR CONFLICT ANALYSIS
The Iceberg Model
One of the classical ideas in conflict resolution is to distinguish between the positions (i.e.
concrete demands) held by the parties to the conflict and their underlying interests and
needs. Interests are often easier to reconcile than concrete positions, since there are
usually several positions that might s..