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Tools for Conflict Analysis.doc - Salto

By Walter Shaw,2014-04-27 02:22
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TOOLS FOR CONFLICT ANALYSIS The Iceberg Model One of the classical ideas in conflict resolution is to distinguish between the positions (i.e. concrete demands) held by the parties to the conflict and their underlying interests and needs. Interests are often easier to reconcile than concrete positions, since there are usually several positions that might s..
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